Notification and current-status evidence
The sent-report ledger records the first outgoing report at . A report was sent to the recorded registrar; contact details remain in Domain Intelligence. The latest stored availability evidence still shows the domain reachable; 5 months has elapsed since the first outgoing report.
ICANN RAA §3.18 describes registrar abuse-contact and handling obligations. This section records outgoing timestamps and later availability. It does not by itself prove receipt, acknowledgement, investigation, remediation, or contractual non-compliance.
supportcentre[.]online
“Help Center - Customer Support”
Evidence Summary
This domain, supportcentre.online, operates as a fraudulent customer support portal designed to harvest user credentials and sensitive personal information. Analysis indicates the site mimics legitimate help center interfaces, presenting a fabricated login portal under the page title 'Help Center - Customer Support.' The infrastructure is engineered to deceive users into submitting account details, payment information, or authentication tokens, which are then exfiltrated to attacker-controlled servers. The threat primarily targets individuals seeking technical assistance, exploiting trust in support channels to facilitate unauthorized access to user accounts or financial data. Infrastructure analysis reveals multiple high-confidence indicators of malicious activity. The domain was registered on February 21, 2026, through Global Domain Group LLC, a registrar frequently associated with abusive registrations. It resolves to the IP address 163.61.188.222 and is currently flagged by 4 independent security blocklists, including MetaMask and SEAL. VirusTotal detection rates show 4 out of 95 security vendors classify the domain as malicious, while a Gridinsoft trust score of 0/100 further corroborates its fraudulent nature. Technologies detected on the site include LiteSpeed web server, Smartsupp live chat integration, and HTTP/3 protocol support, which may be leveraged to evade detection or enhance the illusion of legitimacy. Users who visited supportcentre.online should immediately revoke any credentials entered on the site, particularly for email, financial, or cryptocurrency accounts. Monitor linked accounts for unauthorized transactions or configuration changes, such as email forwarding rules or API key modifications. If payment details were submitted, notify financial institutions to flag potential fraudulent activity. Clear browser cache and stored credentials associated with the domain, and run a full system scan using updated security tools to detect potential malware or backdoors. Report the incident to relevant cybersecurity authorities or incident response teams to contribute to broader threat intelligence efforts.
Submitted Evidence Snapshot
- Sent
- Ledger records
- 1
- Case ID
PD-20260216-0FA8BB- Captured page title
- Help Center - Customer Support
- PDF artifact
- PDF evidence
Legal basis
Full evidence text
Section 3.1 of the Acceptable Use Policy: The domain supportcentre.online is engaged in phishing activities, which are explicitly prohibited under your AUP. This domain is being used to deceive users into providing sensitive information.
Section 5.2 of the Terms of Service: The continued operation of this domain constitutes a violation of your TOS, which reserves the right to suspend services for any illegal activities, including fraud and deception.
Applicable Laws (Unknown):
Computer Fraud and Abuse Act (CFAA): This U.S. federal law prohibits unauthorized access to computers and the fraudulent use of information obtained through such access.
Wire Fraud Statute (18 U.S.C. § 1343): This law criminalizes schemes to defraud individuals or entities through electronic communications, which is relevant given the phishing nature of the domain.
Anti-Phishing Consumer Protection Act: This act provides a framework for combating phishing and imposes penalties for those who engage in deceptive practices online.
Regulatory Note: Failure to take immediate action against this domain may expose your organization to liability under applicable laws and regulations. It is imperative to act swiftly to mitigate potential legal repercussions.
Data Coverage
Network Security Intelligence
Threat Response Pipeline
Blocklist coverage
10 monitored external feeds · stored snapshot Aug 11, 2026
8 monitored external feeds No match
Detection timeline
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Cloudflare Radar
Cloudflare Radar scan stored · Open scan
Stored Capture
Domain Intelligence
Technical detailsDNS, TLS names and timestamps
ICANN OVERSIGHT
Accreditation and RAA context
Accreditation and RAA context
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
VirusTotal Analysis
Site Performance Analysis
Google PageSpeed Insights — mobile performance audit of supportcentre.online · checked Jun 26, 2026
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