VirusTotal
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“Microsoft Official Support - Help & Troubleshooting”
The domain microsoftofficial.support is a confirmed phishing site engaged in brand impersonation targeting Microsoft. It poses as 'Microsoft Official Support - Help & Troubleshooting' to deceive users into believing they are interacting with legitimate Microsoft technical support, a tactic classified as tech-support scam. No crypto drainer kit was detected. The domain is currently taken offline, but it previously operated as an elevated-risk threat.
Technical indicators confirm microsoftofficial.support as malicious. As of analysis, 2 of 95 VirusTotal security vendors flagged the domain, including Gridinsoft and SOCRadar. It appears on 1 security blocklist (PhishDestroy) but is not flagged by Google Safe Browsing. The domain was registered on November 22, 2025, through Name.com, Inc, and resolves to the IP address 34.111.179.208, hosted on Google Cloud (AS396982). The SSL certificate is issued by Let's Encrypt (E7), and the site used Google Cloud CDN with HTTP/3. Nameservers are ns1cny.name.com, ns2ckr.name.com, ns3jkl.name.com, and ns4hny.name.com. The observed HTTP status is 404.
Users who interacted with microsoftofficial.support should immediately change any passwords entered on the site, especially for Microsoft accounts, and enable two-factor authentication. Monitor accounts for unauthorized activity and report suspected fraud to Microsoft's official support channels. The domain can be reported to Google Safe Browsing, PhishTank, or the registrar Name.com for further action. If financial or personal data was shared, contact relevant institutions to secure accounts.
Stored crawler-versus-browser observations for this host, plus a live fingerprint check for Keitaro-style traffic distribution systems.
Scanner note: redirect: raw=redirect_301; http=301; via=http_proxy; location=https://microsoftofficial.support:443/
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
ns1cny.name.comns2ckr.name.comns3jkl.name.comns4hny.name.comLocation describes the IP network.
a4baa1a045906f7a93c22d1835b0245af708ea2d2a6d437cafe2380265aad886Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
13 recorded events. These records describe collected evidence, outgoing notifications and publication; they do not confirm a complete investigation or a takedown.
We scan suspicious URLs, inspect public results and send evidence through the appropriate abuse-reporting channels. The dated events above show what is recorded for this domain. The directory below explains the wider workflow.
Capture the rendered page, requests and visible infrastructure.
Compare the available engine results and retain the analysis timestamp.
Check whether Google currently lists the URL as unsafe.
Inspect a public scan and its recorded network and classification data.
Look for indicator references and related community intelligence.
Compare archived captures and preserve historical context.
Look for matching indicators and associated threat records.
Inspect certificate records and related hostnames.
Compare security resolver responses and record observed blocking.
Inspect the public DNS, TLS, HTTP and technology surface.
Security services used for scanning, reputation checks and reporting are listed below. A service being listed is not evidence that it received, accepted or acted on this particular domain. Recorded submissions appear in the notification history above.
If credentials, payment data, or files were exposed, report the incident immediately. Change affected passwords, revoke active sessions, and scan the device.
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Threat analysis using stored blocklist, WHOIS, DNS, and public scan evidence
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ReportRecent phishing reports and observed availability changes
MonitorMonitor live threats or contest this listing if you believe it's a false positive