Valve Profits from 578,000 Stolen Steam Accounts

An Exclusive Investigative Report by PhishDestroy Research

Who is PhishDestroy to challenge the Valve corporate machine? Where do our data on their vaunted European lawyers come from — the very ones whose reputation has been stained by internal sexual harassment lawsuits? They love to flaunt their status and "centuries-long history," but their memory goes conveniently blank when it comes to the origins of their German branch. They conveniently erase from their corporate chronicle the fact that the founder of their firm was a committed Nazi and a member of Hitler's Reichstag — a cog in a system that sent gay people to concentration camps.

But enough about history. Let's return to technical reality. These "elite attorneys" demonstrate absolute incompetence when processing GDPR requests — they simply do not know how to properly redact confidential information from documents. This is not an intern's mistake. This is direct evidence that they have never adhered to data disclosure procedures, preferring to deflect requests with threats and legal intimidation.

1. Genesis of PhishDestroy: Destroying C2 Infrastructure Instead of Bug Bounties

Between 2018 and 2021, the Steam ecosystem was experiencing a boom in uncontrolled spam. The name "PhishDestroy" did not yet exist, but it was us who laid the foundation for anti-fraud work within Steam. We are not pinning medals on ourselves — we were simply doing the dirty work that the corporation refused to do. From the moment of our inception to this day, we destroy scammer infrastructure on an industrial scale.

At that time, we brought our confirmed report count on Netcraft [1] to between 5,000 and 10,000. Given the specifics of the platform, the real number of generated reports was at least ten times higher. Netcraft required ironclad proof of phishing. Why? Because Valve categorically refused to cooperate with either security providers or anti-scam initiatives. Some reports simply died in the pipeline before being processed. Persistent phishing campaigns — especially resources hidden behind aggressive cloaking — required recording video evidence and parallel escalation through Cloudflare's abuse departments [2].

We saw the scam, and we destroyed it. Not to save naive users. We were banning resources solely for the purpose of inflicting financial and infrastructural damage on phishers. If the corporate sector thinks we were burning scammer servers for the sake of an iPad from Netcraft's Reporter Prizes program [1] — you are wrong. We have always been a strictly non-commercial operation. Our principled refusal of donations and rewards is a declaration of our independence and loyalty exclusively to the process of destruction.

2. Complicity and Monetization: How Valve Profits from Phishing

In those years, Steam's "security" rested on 50 volunteers. We were in contact with one of them — a Belarusian who went by the nickname Colt. He was the only one trying to block the malicious links that were flooding the platform. The ideal victim: children. The ideal accomplice: Valve.

The corporation did not merely turn a blind eye to phishing — it had a financial interest in it. Our data directly proves the implementation of algorithmic cynicism: the likelihood of a scammer bot being blocked depends directly on the value of the stolen inventory. Since 2021, following the introduction of trade holds, the theft of a skin worth $2,000 or more guarantees nearly a 90% chance of the fraudster's account being banned.

But here is the detail no one talks about: the ban does not benefit the victim. The assets are frozen on the banned account, effectively returning to Valve's economy. The corporation appropriates windfall profits under the guise of fighting fraud. And this applies not only to CS — scamming flourishes in Team Fortress and other titles, where bans work more aggressively only thanks to community activity and the targeted efforts of individual moderators.

3. Business Logic Abuse: Steam as a Digital Crime Scene

We have the right to publicly dissect Valve's complicity in the scam industry, because we have seen their rotten architecture from the inside. At the beginning of our work, we tried to engage with support. We created tickets and attached domains leading directly to phishing landing pages. Do you know what the Russian-language outsourced support responded?

"We are prohibited from following links. If you send a link again, we will ban your account."

This is not a security policy. This is concealment of evidence.

The overwhelming majority of phishing was distributed inside the platform itself. Steam is a closed ecosystem, ideal for conducting Business Logic Abuse. Users did not even need to leave the client. Attackers used the built-in browser in Big Picture mode. The attack vectors were primitive but effective: personal messages, comments, infected usernames carrying non-unique spam along the lines of "hello bro join giveaway free knife link use code GABEN."

The Steam client itself delivered the phishing, itself compromised the account, and itself facilitated the theft of skins. The corporation created a tool that devoured its users and refused to control it.

4. Billions for 79 People: The Anatomy of Valve's Greed

The scale of that profit and the level of corporate cynicism only became clear after the massive data leak of 2024 [3].

The documents revealed a shocking truth: as of 2021, the entire corporation employed exactly 336 people [3]. And working directly on the Steam platform — a global monopoly generating billions of dollars in revenue — were just 79 people [3]. Valve is not merely economizing on personnel. Internal documents show them boasting that their profit per employee exceeds that of Google, Amazon, and Microsoft.

These figures are not just a business case. This is mathematical proof of absolute disregard for security. A platform serving hundreds of millions of users physically cannot ensure protection with 79 people.

5. Lolzteam and the Shadow Economy of Stolen Profiles

Valve's fairy tale goes like this: "It's the user's own fault if they got hacked." The reality reads differently: Valve spawned the scam infrastructure, never fought it, and deliberately maintains a vast shadow layer of the economy aimed primarily at the CIS countries and China. The reason is simple — retaining audience, compensating for piracy, and fencing stolen assets.

Let's look at the black market figures that Valve refuses to see. The LZT Market platform (Lolzteam) is the epicenter for selling stolen accounts. Let us look at a real-time snapshot of the listings: right now the market has 578,465 Steam accounts listed [4]. Of these:

The minimum estimated damage from accounts without a spending limit alone is over $630,000 at this very moment. But the real transaction figure is hundreds of times larger.

And here a certain figure named Nikita surfaces — a person who allegedly oversaw the Russian-language Steam support outsource (not affiliated with the Irish office) for many years. His account was registered directly on the Lolzteam platform. Why? To monitor large inventories and block them? To collect analytics?

Even if so, blocking stolen profiles does not require registering on shadow forums. LZT Market uses a public API. Valve can plainly see the mass, identical requests: password changes, email detachments, automated inventory checkers and account validators. All of these come from the IP addresses of known proxy farms.

The behavioral pattern of a stolen account being listed on the market lights up in Valve's logs like a Christmas tree. But the corporation prefers to look away.

6. Scale of the Catastrophe: Tens of Millions of Dollars Off the Books

Valve does not publish reporting on black markets, but the math is merciless. Item IDs on the LZT market (e.g., item_id 252853378 [4]) show that over 250 million lots have passed through the platform. Of these, the Steam category has historically accounted for 30-40%.

This means that over the platform's history, between 75 and 100 million Steam accounts have been passed through it. The same stolen profile can be resold dozens of times, generating an endless chain of transactions until it is permanently banned.

Each day, conservatively around 25,000 transactions are conducted in the Steam category — from cheap auto-registrations to high-value phished accounts. With an average transaction price of 150-200 rubles, this category alone generates between 3.5 and 5 million rubles in daily turnover. The annual volume of the shadow market around Steam on just this one platform reaches tens of millions of dollars. The market takes its commission (8-9%), the scammers receive windfall profits, and users lose money.

And what does Valve do? Valve counts profits per their 79 employees and continues to pretend that nothing is happening.

7. Legalizing Theft and the Steam Crypto Laundromat

Look at the ecosystem they refuse to acknowledge. The infrastructure for selling stolen accounts on Lolzteam is not hiding in the dark web. It openly accepts payments via crypto bots (Telegram, Binance [28], Bybit [28], Gate [28]), Russian bank cards, and even PIX or Alipay. A commission is charged on every transaction. A massive array of confidential data, including correspondence and personal information of US and European citizens, passes through these gateways.

And what does Steam do? They send an email about a credential change. If an account is stolen from a child (who is the primary audience of cheat industries in CS:GO and PUBG), the platform simply watches as a permanent VAC ban is placed on the profile. Valve possesses all the technical telemetry: they see patterns of IP address, hardware, and behavioral metric changes. They can stop the theft in real time. But doing nothing and waiting for the victim to create a new account and repurchase games — this is not an accident; this is an approved business model.

Incidentally, the shadow market itself has long ceased to be a "club of independent hackers." The forum on which this infrastructure is based is effectively controlled by structures close to the Russian government, with which Steam apparently coexists quite comfortably. Five decisions by Roskomnadzor [23] to block the resource have been successfully ignored or appealed in an invisible legal field — draw your own conclusions.

7a. Tiền pháp định kỹ thuật số: Tại sao các skin trên Steam không phải là vật phẩm trong game — chúng là một mạng lưới thanh toán không được cấp phép

Valve đã dành nhiều năm để xây dựng một giả thuyết pháp lý: rằng các skin chỉ là “các điểm ảnh trong trò chơi” không có giá trị trong thế giới thực. Giả thuyết này sụp đổ ngay khi phân tích cơ bản nhất về cách tiền thực sự lưu chuyển qua nền tảng của họ.

8. The Economics of Catastrophe: Steam as the Foundation of the Black Market

You might say that markets like this don't sell only Steam. True — profiles from World of Tanks (~340k), Fortnite (~140k), TikTok, and Discord are also traded there. But Steam is historically the foundation and the primary driver of this industry. Valve inventories and accounts create demand for infostealers. If Steam had implemented strict anti-theft measures, the development of stealers would simply become economically unviable.

An important detail: accounts stolen solely via SSFN files are almost never listed on the market. Mobile authenticators complicated full account takeover. However, SSFN files give attackers an active session, a contact list, and the ability to send phishing en masse or integrate into botnets. And if the account is truly valuable, Steam's outsourced support enters the picture. Fraudsters draw up fake activation keys, write to support, and incompetent (or bribed) employees transfer the expensive inventory to a new address. This gave rise to an entire category of "Recovered Accounts" — profiles that Valve's outsource effectively stole and laundered for criminals.

9. The Myth of Duplication and Shadow Confiscation of Assets

Steam loves to hide behind fighting "duping" (item duplication) to justify refusing to return stolen items. This is a brazen lie. The era of duping ended in 2014. With the introduction of the 7-day trade hold in December 2015 [14] (and its subsequent tightening), the logistics of theft became entirely linear: Victim -> Scammer's bot (7-day hold) -> Shadow market.

Where is the dupe in this? If a scammer deceived a victim and took a rare skin, it sits on the bot. Valve bans that bot. And then what? The item does not return to the victim. It is permanently frozen in the banned bot's inventory. Valve removes the asset from circulation, creating artificial scarcity of rare items, which directly drives up prices on the marketplace and increases the corporation's commission income.

This is not justice. This is shadow confiscation. In financial systems (such as those involving USDT), blocked funds are returned to the legitimate owner through a chargeback mechanism. Steam knows perfectly well how a chargeback works when it comes to topping up their own balance with dubious cards — they block those transactions instantly. But when a user has an item worth $5,000 stolen, Steam washes its hands. They close tickets, threaten account deletion, and refuse to reverse the single fraudulent transaction, proving that their primary objective is to appropriate the asset for themselves.

9a. Sự mù quáng bị ép buộc: Cách Valve che giấu hàng trăm triệu tài sản bị tịch thu

Lý do “chống trùng lặp” của Steam hoàn toàn vô lý. Lỗ hổng trùng lặp vật phẩm cuối cùng được xác nhận đã được vá vào năm 2014. Mọi trường hợp cấm và đóng băng kể từ đó đều diễn ra theo một chuỗi trộm cắp tuyến tính — Nạn nhân → Bot lừa đảo → Thị trường → Kho hàng bị đóng băng của Valve — mà không có bất kỳ lý do kinh tế nào để giữ lại tài sản vĩnh viễn. Đơn vị duy nhất hưởng lợi từ việc đóng băng này chính là Valve, thông qua việc tăng giá vật phẩm, hoa hồng được thổi phồng và việc loại bỏ vĩnh viễn mọi trách nhiệm pháp lý đối với những gì đã xảy ra với tài sản đó.

10. A Training Ground for Global Scamming

PhishDestroy has been tracking scams since 2018. We know the inner workings. Steam became the primary incubator for cybercriminals. Teenagers aged 14-19 who started with primitive brute-forcing and distributing stealers through fake TeamSpeak servers have grown up. Today those same people use the techniques they refined to attack the Web3 industry (Uniswap) [26] and corporate networks.

Valve raised this generation. Their refusal to punish, their blindness, and their greed showed underage fraudsters that stealing is safe. And the Russian-language outsource, playing at justice and handing out permanent bans without explanation (hiding behind non-disclosure of VAC algorithms), only reinforces this impunity.

10a. Sự tương phản của Twitch: Điều gì sẽ xảy ra khi một nền tảng thực sự quyết tâm chống lại

Valve khẳng định việc chống lại các vụ lừa đảo quy mô lớn là không thể. So sánh với Twitch chứng minh điều này là sai sự thật.

So sánh này phá vỡ lập luận cuối cùng mà Valve có thể đưa ra: rằng vấn đề quá lớn và diễn biến quá nhanh để có thể đối phó trên quy mô lớn. Twitch đã chứng minh rằng các hành động quyết liệt và có mục tiêu của nền tảng có thể làm suy yếu và tiêu diệt các hoạt động lừa đảo tinh vi chỉ trong vòng vài tháng. Steam đã có những công cụ tương tự, nhiều nguồn lực hơn và lợi ích tài chính trực tiếp trong việc bảo vệ chủ tài khoản — trong hơn một thập kỷ qua. Quyết định không hành động luôn là một sự lựa chọn.

11. Proof of Convenient Blindness

There is an irrefutable fact proving that Valve deliberately covered for black markets. For years — we emphasize, years — direct, open links to stolen Steam profiles were posted on the pages of shadow markets. Valve needed no complex investigations. A ten-line script could have parsed the market's database once a minute and placed a "Red Tag" (KT) on compromised accounts pending verification by the rightful owner.

This did not happen. Millions of transactions passed under the cover of "convenient blindness." Only recently have the markets begun proxying data (via steam-preview) to hide profiles from independent researchers and bypass privacy settings. But history remembers everything. Valve could have destroyed this market with a single click. Instead, they chose to skim the cream off it.

12. Digital Fingerprinting: Why Proxying Markets Does Not Save Valve

The newest defensive mechanism of shadow markets — proxying links through steam-preview — is used by Valve as yet another convenient excuse for their inaction. The corporation pretends that it is now "harder" for them to identify stolen profiles. This is an absolute lie. For Valve's security systems, an account listed for sale remains as transparent as glass.

Identification via Digital Fingerprint: The market's preview dump openly publishes exact purchase dates and amounts (for example, -2.85 EUR from June 15, 2026), the exact registration date, and balance. In Valve's database, no two accounts with an identical transaction history physically exist. A straightforward SQL query from the support side locates this profile in milliseconds, even if a direct link to it is hidden behind a proxy.

API Anomalies and Interception Patterns: To generate a preview, the shadow market's checker queries the Steam API. On the account itself, a characteristic chain reaction is triggered at that moment: email change, password reset, Steam Guard re-linking, and a simultaneous inventory valuation request, all compressed into a few minutes. All of this happens from the IP addresses of known proxy farms.

13. The Evolution of Interception: From SSFN to Pass-the-Cookie and JWT

Valve's most egregious crime is not the theft of skins. It is their conscious facilitation of the spread of malicious software and the financing of global botnets through vulnerabilities in their own architecture.

For a long time, the primary vector for session interception was SSFN files [27]. Today the industry has moved forward: attacks have shifted to hijacking web session cookies and JWT tokens (JSON Web Tokens) [21]. The architecture of scamming has become smarter — attackers have learned to validate these tokens locally, without direct requests to Steam's servers, making such attacks invisible to Valve's primitive anti-fraud systems, assuming those systems are not configured for strict monitoring (and they are not).

The technical mechanics work as follows:

Step 1. Trust Infrastructure as a Free Assembly Line: Since a single stolen token is often insufficient for fully unlinking a protected account, attackers squeeze a different resource from the obtained session — trust. A script gains access to the victim's chats and sends phishing links or virus installers to the entire contact list. Steam graciously provides hackers with its internal P2P infrastructure as a perfect, free engine for the geometric expansion of botnets.

Step 2. Criminal Negligence (Ignoring UEBA): Whether it's an outdated SSFN tied to specific hardware, or modern session cookies — Steam sees 100% of the anomalies. When a token legitimately issued to a PC in, say, Moscow suddenly initiates activity from a German dedicated server, any normal corporation (take Google, for example) would instantly kill the session and issue a red alert: "Session compromised. Your PC is infected with an infostealer." Steam does not do this. They allow the bot to burn through the entire friend list, infecting hundreds of new machines.

Step 3. Global Damage (Corporate Collapse): This is where the main threat to the entire internet lies. Because Steam does not notify the user of the session interception, the person continues to sit at their compromised computer. If an alert had come, they would immediately wipe the OS. But Steam stays silent. That same person, on that same infected PC, continues to log into their corporate VPN, work email, and crypto wallets.

By ignoring session interception anomalies, Steam is not merely allowing the theft of in-game pixels. They are concealing from the user the fact that an infostealer is running on their system. This corporate blindness directly leads to massive corporate data breaches and infrastructure compromises, with damages running into millions of dollars.

Step 4. Exposing the Lie: The Lawyers' Data

Valve frequently hides behind the claim that they allegedly have "no technical capability" to track complex theft chains, or that "the user is at fault" for the compromise. But the case of the improperly redacted documents from their European lawyers (Taylor Wessing) [9], which we uncovered, proves the opposite.

In the unredacted GDPR request data [10], we clearly saw: Valve logs absolutely everything. They collect deep telemetry on hardware, IP addresses, device change histories, and behavioral patterns. They know the moment an account is hijacked. They see infostealers and spam-sending software running. They have all the tools for automatic blocking and issuing a Red Tag. Their inaction is a conscious corporate choice.

Step 5. Real Motives: Why This Benefits Valve

The lie about "technical impossibility" covers a cold economic calculation.

Support Cost Optimization via Scripts: Blocking a suspicious session means receiving a ticket from a user that needs to be processed. It is more profitable to simply ignore the incident. Steam relies on primitive scripting logic that scammers know perfectly and exploit. Russian-language support staff likely read these algorithms, but not to patch vulnerabilities. Issuing a Red Tag requires no man-hours if the algorithm is properly configured. Previously, a Red Tag could be removed automatically by simulating recovery from a new IP via a VPN. Now, ticket processing times are deliberately dragged out to discourage users from contacting support at all. And a support employee's ability to unilaterally close an unresolved ticket is the pinnacle of corporate cynicism.

The Money Cycle: A hijacked account that has burned through its friend list with spam will eventually receive a VAC ban or community ban. The victim (or their deceived contacts) registers a new account and buys the same games again. The corporation makes double revenue from a single user.

Symbiosis with the Shadow Market: The more accounts are stolen, the faster the gears of LZT Market and other hacker exchanges turn. This shadow activity paradoxically sustains the engagement of a huge audience (especially in regions where the cheat industry flourishes). And any subsequent transaction involving stolen skins still brings Valve their rightful commission percentage.

14. Trading in Lives: What Steam Is Actually Selling for $2

Valve claims to care about privacy. But what does an attacker who has bought a hijacked profile on the market for a couple of dollars actually receive? Steam will not show them the full credit card number, but it will hand over something far more valuable for social engineering.

With an active session (SSFN, cookies, or JWT), a hacker can pull the saved billing address in a few clicks — the victim's real first name, last name, city, and zip code. Through Steam's built-in data panel, they gain access to IP address history and links to other platforms (Twitch, Xbox). And if you look through the support ticket history, you will find archives of unredacted bank receipts and photos of activation keys from physical discs that users sent for verification.

But the most alarming aspect is the chat logs. We see how Valve has been carefully storing unencrypted archives of personal correspondence for years. In those archives, teenagers leave links to their real social media accounts, share their problems, send passwords for local servers and home IP addresses. By refusing to instantly reset hijacked sessions and by covering for infostealers, Steam effectively puts users' life histories and digital security on display in the windows of shadow markets.

14a. Hồ sơ kỹ thuật số trị giá 1,60 USD: Cách Steam bán cuộc sống của trẻ em cho các thị trường ngầm

Khi Valve đề cập đến vấn đề bảo mật tài khoản, họ thường nói về giá trị kho đồ. Nhưng giá trị thực sự của một tài khoản bị đánh cắp không thể đo lường bằng các pixel. Đối với hàng triệu thanh thiếu niên, Steam không chỉ là một cửa hàng — mà còn là mạng xã hội chính của họ. Nơi đây lưu giữ những thành tích, bí mật, mối quan hệ và những mối tình đầu của họ.

Khi một hacker đánh cắp một tài khoản và thản nhiên bán nó trên LZT Market với giá 150 rúp (khoảng 1,60 đô la), người mua không chỉ nhận được quyền truy cập vào các trò chơi. Họ còn nhận được một kho lưu trữ không được mã hóa về cuộc sống của một đứa trẻ.

16a. Phân tích dữ liệu quy mô công nghiệp: Open API của Valve như một nền tảng nhắm mục tiêu nạn nhân

Làm thế nào mà những kẻ lừa đảo biết được ai là mục tiêu? Làm thế nào mà trẻ em lại trở thành nạn nhân trên quy mô công nghiệp? Bởi vì Valve đã để cánh cửa cơ sở dữ liệu của họ mở toang.

15. "Efficiency" Built on Children's Tears: The Business Model of Total Indifference

Valve loves to boast about its financial analytics: hundreds of millions of dollars in profit per a couple dozen store employees. In the eyes of the tech industry, Gabe Newell often appears as a genius of optimization. But let's take off the rose-tinted glasses and call things what they are: this "efficiency" was purchased at the price of an absolute, cynical refusal to ensure the security of their own users.

Unlike public companies (such as Roblox or Tencent), whose market capitalization instantly collapses at the slightest scandal around child safety or data breaches, private Valve is accountable to no one. They have no board of directors. They do not need to reassure institutional investors. They have built an ideal printing press where the absence of spending on Trust & Safety and anti-fraud departments converts directly into personal billions for management.

The price of this "hyper-optimization" is millions of hijacked accounts, personal correspondence of teenagers leaked to the internet, a thriving shadow market, and complete impunity for scammers. Valve is not merely "failing to notice" fraudsters. It is economically beneficial for them to do nothing about it.

16. Steam API: A Corporate Toolkit for Hackers

Let's dissect Valve's lie about their alleged inability to control theft. If they wanted to, any support employee could go to a shadow market, take a link to a listed Steam account, and look in their own server logs at exactly which API key and from which IP address is right now evaluating that profile's inventory to generate a dump on the forum.

Valve would see a network of proxies and hundreds of API keys. Most of them have likely been obtained from previously stolen accounts. What should the corporation do? Revoke the compromised keys. But Steam does not do this. Why? Possibly because they fear catching "legitimate" services in the net — roulettes, illegal case-opening casinos, or third-party marketplaces where pixels are exchanged for crypto without AML procedures. This entire ecosystem exists in a gray zone, generating massive traffic while not being taxed. And Valve is entirely fine with that.

Steam's Terms of Service explicitly prohibit any automation. A reasonable question then arises: why does the official Steam API contain functions that are ideal for the automated hijacking of accounts (which takes milliseconds) or the mass linking of mobile authenticators?

Why does Steam allow virtual (VoIP) numbers from SMS activation services to be mass-linked to accounts? The solution for filtering such numbers is trivial — standard HLR lookups used by any normal service. But Steam does not do this. Perhaps, in the pursuit of impressive "record online" figures they love to brag about, bot farms are advantageous to them?

When a user receives a VAC ban [15] for cheating, the ban hits all accounts tied to the same phone number. But when hundreds of accounts are hijacked from a specific pool of VoIP numbers — Valve does not ban those numbers. Any normal service (Telegram, Netflix, Apple, Google) blocks junk or compromised phone numbers. But for Valve, security is an empty word.

17. Willful Blindness: A Legal Shield Made of Hypocrisy

Valve created an ecosystem where violating the rules (automation, VPN use, farming, bot-running) is a basic condition of the platform's survival. They hand hackers a perfect toolkit (open API), turn a blind eye to virtual numbers, but carefully keep in the rules a strict prohibition of all of the above.

This is not mere negligence. This is deliberate blindness (Willful Blindness / Deliberate Ignorance), constructed as a perfect legal shield. When a regulator comes to Valve, lawyers like Taylor Wessing [9] will show the ToS: "Look, we prohibit everything!" And when a robbed teenager comes to them, they use that same ToS to legally deny them help and avoid spending time on an investigation.

18. The Symbiosis of Intelligence Services, Steam, and Hacker Markets

Let's return to LZT Market. We have already established that Steam does not care at all about this platform. But another aspect is interesting. Over the course of its existence, this shadow forum has survived at least three changes in management, which, by indirect (but very obvious) indicators, are connected with the redistribution of spheres of influence among certain echelons of power in the Russian Federation.

During periods of management change (for example, during the era of the administrator Thomas), radical purges took place on the forum. Fraud schemes targeting Russian residents were banned (Avito scam, anti-cinema), the leaking of intimate photos of minors with personal data was strictly suppressed, the sale of VKontakte accounts was completely removed, and currently the sale of Telegram accounts registered on Russian numbers is prohibited. The forum is clearly moderated to avoid touching Russian citizens in ways that are critical.

But the situation with Steam is different. The market still freely sells Steam accounts belonging to Russian citizens who were infected by stealers. The listing description directly states: origin — stealer, country — Russia, balance — in rubles. This means that a Russian user caught a virus that drained not only their Steam but also, very likely, their email accounts and work credentials. And the forum passes this through without issue.

The question arises: does Steam cooperate with the same structures that oversee this market? Or perhaps Valve could influence their "partners" in Russia to stop the double standards and ban the sale of stolen accounts belonging to Russian citizens? Because right now Steam and the shadow market are operating in perfect symbiosis, as if they copied each other's policy of double standards and hypocrisy.

19. The Anatomy of Scamming: From Fake Windows to $300,000 Net Profit via Google Ads

Over the past 5-8 years, PhishDestroy has dissected virtually every scam scheme in the Steam ecosystem. We have seen infostealers that substituted authentication windows on the fly, intercepted SMS messages, and wiped inventories clean. We have seen the mechanics of trade offer substitution (API Scam) that remained "unnoticed" by Valve for years. Unnoticed — or too profitable?

We conducted continuous analytics on the bots of the largest phishing networks. Here is an example: in 2024, we recorded a massive pour via Google Ads [29]. Fraudsters substituted the displayed URL in ads with the original Steam domains. The purchasing was so aggressive that it outbid official advertising, monopolizing the top search results.

By our calculations, in just a few days of continuous operation, the scammers' net income amounted to approximately $300,000. And that is accounting for the discount when selling stolen skins on shadow markets and the tiny, cosmetic bans that Steam occasionally handed out. Yes, these are peak figures driven by the economics of that period, but the fact remains: Steam is an enormous feeding trough.

And while phishing is almost exclusively interested in CS and Dota (rather than other games), Rocket League, Path of Exile, Rust, and PUBG should not be forgotten. But here, Valve's corporate extortion enters the picture: strict NDA (Non-Disclosure Agreement) conditions that all developers are required to sign. A developer is not permitted to publicly disclose security issues, data breaches, or vulnerabilities in Steam without Valve's written approval. Even if this directly threatens their players. Mouths are sealed by contract.

20. The BlockBlasters Case: A Month of Blindness and the Lie About a "Hacked Developer"

The BlockBlasters case is not about ignoring pixel theft — it is about concealing actual criminal offenses.

Recall the recent incident with the game BlockBlasters [5], which only received public attention thanks to the late streamer Raivo Plavnieks [6]. This was a targeted attack on influencers: fraudsters contacted streamers, bought advertising, and asked them to launch the game directly from Steam. The victims' logic was understandable and fatal: "It's the official Valve store — there can't be an outright stealer in there." How wrong they were.

Steam support began receiving reports with ironclad evidence as early as September 2nd. The tickets contained ChainAbuse [7] complaints about stolen cryptocurrency and direct evidence of the scammers' open Telegram API embedded directly in the game's code. What did Valve do? It waited. For a month. The stealer games were peacefully downloaded from the store.

And then the corporation rolled out an excuse that insults the intelligence of any security professional: "The developer's account was hacked." Let's call this fairy tale what it is — a brazen lie to cover their own negligence (or complicity).

To release a game, a developer is required to pass Steam Direct KYC [22]: pay $100, submit their real name, address, and banking and tax details. The perpetrator was not an anonymous hacker from the dark web — their legal information, including a W-8BEN tax form [8], was sitting in Valve's database.

The myth of a "hacked developer who for some reason stayed silent for 22 days" collapses against the architecture of Steamworks. When a legitimate developer loses access to the publisher console, they create a ticket about stolen credentials. Publication rights for updates and builds are frozen within hours.

Only two options remain. Either the "developer" was originally a co-conspirator of the fraudsters (meaning Valve's vaunted KYC is a fiction). Or Valve deliberately ignored, for an entire month, the desperate attempts by the developer and dozens of robbed victims to reach support, while malware stealing crypto was being distributed through their official store.

In both cases, Valve is acting not as a victim of circumstance, but as the primary accomplice in a digital robbery.

21. Destroying Evidence: How Valve Cleaned Up the Crime Scene

But the most disgusting part of the BlockBlasters case is the ending. Interference with a digital crime scene.

On the record: Valve did not delete the infected game. Our forensic analysis of the C2 infrastructure proves the opposite. The scammers themselves deleted the malicious builds from Steam's servers on September 21st — precisely when their Telegram botnets were publicly exposed and criminal charges were becoming a real possibility. They applied a scorched-earth tactic to cover their tracks.

Valve's statement about "security measures taken" is pure fiction and shameless PR. They deliberately waited for the criminals to erase the malware from their own servers, and only then leisurely removed the now-empty store page, claiming credit for themselves. This is not solving a problem. This is complicity and obstruction of justice.

Valve was not protecting users. It was cleaning up the crime scene so that federal agents with a court order for distributing infostealers through their own data centers would not show up at their offices.

22. The Illusion of Action: Restricting Limits to Save Server Costs

When Valve does introduce some restrictions (for example, cutting friend-request limits), naive users think it is out of security concern. Nonsense. This whole story about limits is not about fighting scams — it's about plain and simple savings on server capacity.

Let's recall what started the spam apocalypse. Before the famous trade offer substitution script appeared, the platform was being abused by primitive automation. Armies of bots with female avatars were sending phishing links by the thousands. This junk traffic created enormous demand for no-limit accounts. We were tracking shadow markets: due to this spam boom, the price of a stolen account without a spending limit shot up from 25 rubles to a stable 150. And this insane demand for stolen profiles persisted right up to 2024!

Do you think Steam cut the invite limit from 100 to 30 to protect you from phishing? Think again. Valve logs everything: every click, every invite, every cancelled request. The automated scammer farms were generating millions of empty transactions per day, polluting Steam's internal databases and overloading the infrastructure. And what is most telling — Valve did not crush these limits on freshly registered throwaway accounts, but on fully developed no-limit accounts (including those with a VAC ban, since they technically count as accounts that have crossed the spending threshold). Valve cut the limits solely to reduce the load on their own servers, not for your safety.

Restrictions at Valve only appear where they need to protect their own servers. Your money is none of their concern.

23. The Inner Workings: Why Scammer Supervisors Benefit from Bans

Since we have dissected scam teams from the inside, I will expose one dirty secret that ordinary traffers never even suspected.

In all scam teams (where rank-and-file workers are promised 90-95% of stolen inventory), the supervisors (team coordinators) had a financial incentive to get a trade ban or Red Tag placed on their bots. Therefore, they deliberately did not replace compromised bots. If an account received a ban, the supervisor's share shot up sharply: instead of a measly 5% from the skin sale, they received between 15% and 20% of Steam's price for the inventory (not the market price!), simply by selling banned accounts with valuable skins to the Asian market. Chinese buyers purchased them in bulk to play with expensive items and private cheats. This is why a huge number of accounts with trade bans also carry VAC bans. The scam industry was feeding the cheat industry, and Steam was happily collecting the online numbers.

24. Steam Workshop: A Perfect Testing Ground for API Scam

Steam's absolute disregard for security is well illustrated by the Workshop incident. At some point, literally 2-5 scammers completely flooded the Workshop with phishing ads. How? They used intercepted web sessions of real users.

This was not a hijacking in the classical sense. The attacker simply opened a parallel session on your account via the Steam API, scanned the inventory, waited for you to initiate a trade, instantly cancelled it, and substituted an identical offer (with the same avatar and friend nickname) from their own controlled bot. All of this happened within a legitimate user session through official Steam endpoints.

And what did Valve do when the Workshop was drowning in phishing? They did intervene, of course. They issued Red Tags and banned the compromised accounts... but did so only after the inventories of those victims had been completely wiped clean.

Excellent work, Steam. Thank you for "saving" the account when there was nothing left in it to save.

Ironically, the price of these tokens on the black market has collapsed. If previously a valid SSFN file could go for around $3, today on that very LZT Market (where the curator of Russian-language Steam support, Nikita, is registered) the price list looks like a mockery of Valve's security:

"Buying and processing Steam Tokens (JWT). Fast check with proprietary software. Prices:

CS2 Prime — $0.08 (no temporary or permanent bans)

OpenTM — $0.04 (open trading platform)"

Your account, your history, and your data are valued at 8 cents. That is all you need to know about the effectiveness of session protection in Steam.

The Illusion of "Technical Impossibility": The Fake Games Case

Support claims that returning stolen items is "technically impossible" or would "destroy the economy." The game spoofing incident proves otherwise.

The scheme was brazen: scammers uploaded dummy games to the Steam Store, creating items with names and icons copied one-to-one from expensive CS:GO and Dota 2 skins. During a trade, the victim saw a familiar Dragon Lore, completely unaware it belonged to a fake game. We remember this perfectly, as PhishDestroy was actively hunting and blocking these scammers at the time.

And what did Valve do when the very foundation of trust in the Community Market was threatened? A miracle occurred. The corporation, which for years had refused to help phishing victims, suddenly returned the real items to all affected users. The scammers were hit with such a carpet bombing that they howled on shadow forums for days: Valve issued hardware bans (HWID) and blanket-banned shared IPs so harshly that entire scam syndicates went deep into the red.

Moreover, Steam rolled out a massive security update in a matter of days. Suddenly, they found the resources to implement everything: trade holds, new verifications, developer deposits, massive red alerts stating "This game has never been played by you," and warnings about suspicious disparities in item values.

It turns out they can. They know perfectly well how to track transaction chains, roll back trades, and build a complex warning architecture. But they only do it when they feel a direct threat to their own business model and the credibility of their marketplace. If you are stripped naked by a standard stealer, you will simply receive a boilerplate reply that "Steam policy does not provide for item restoration."

79 Employees: An Architecture of Matches and Acorns

To fully grasp the "seriousness" of the platform's day-to-day security, consider the recent API bug that lived in production for two whole days. Anyone with a basic script could send a simple request and spam system notifications directly to absolutely any Steam ID, completely bypassing all privacy settings.

Two days of a gaping hole in the API allowing anyone to ping millions of users. Indeed, 79 employees for a multi-billion-dollar global platform is clearly enough. Why invest in a functional QA and security department when you can just write a Terms of Service agreement that blames the user for everything?

25. Infrastructure as a Service: Scam-as-a-Service (SaaS)

To give you a sense of the scale of commercialization spawned by Valve's inaction, look at a typical offer from a modern phishing team. These are no longer teenagers with broken scripts. This is a full-fledged SaaS business with fierce competition. While we were mercilessly blocking their domains and forcing them to lose money on infrastructure, they switched to providing free domains to their "workers" to maintain volume:

"Our project combines 3 in 1: Phishing (logs go to you), MaFile (5% commission), Substitution (API Scam — 80% to you). Only we offer: Auto-sale of logs on LZT, MaFile removal with a single code, Browser for substitution, Free domains and a multitude of fake templates."

Valve only fixes what becomes uncontrollable, or what affects geolocations they are afraid to disturb (USA, Japan, South Korea). Steam could see the spam, see the no-limit accounts, and sometimes even banned phishing domains (often when they were already dead). If the corporation saw a domain, it also saw the network of accounts distributing that domain. Given that the farms operated through cheap shared proxies (using the scheme of 1 server and 100 IPs per 1,000 accounts), blocking the entire botnet could have been done with a single SQL query. But Valve did not do it.

26. Geopolitical Hypocrisy: The Steam Economy Laundromat

Valve's tolerance for the gray CIS economy spawned yet another monster — the market for illegal balance top-ups and region-switching. When Valve officially closed direct top-ups for Russia, it simply turned a blind eye to the flourishing of shadow intermediaries. Much more convenient that way, right?

The "region-switching" service (to Turkey, Kazakhstan, or Argentina) was sold by the millions. On just one platform (like FunPay) [24], more than 500,000 transactions have been recorded from several large sellers. And there are hundreds more Telegram bots and forums. This top-up industry has become deeply intertwined with the laundering of money from phishing and crypto scams (the buying up of seed phrases).

What is Valve's logic? Do they genuinely believe in the mass migration of millions of teenagers from a sanctioned country? Or do Russian funds, passed through a Kazakhstani proxy and a stolen inventory, simply "smell different"? Valve does not care about sanctions and compliance. The main thing is that a 30% commission from every transaction reliably drips into their bank accounts, while lawyers churn out boilerplate letters about the "impossibility of technical intervention."

27. Corporate Benefit and Violation of Their Own ToS

Steam is an ecosystem that thrives on total violation of its own rules, and Valve knows this perfectly well. The Terms of Service (ToS) clearly state: extracting any commercial benefit on the platform is strictly prohibited.

Now let's look at reality. Selling stolen accounts, skin trading, bot farms for farming collectible cards, Level Up services (profile leveling), selling keys, and of course, balance top-up services for sanctioned regions. All of this is direct commercial benefit. And this is surreal: a platform that formally prohibits commerce is home to industries with multi-million turnovers. Valve (or their reliably NDA-protected Russian-language outsource) has abstracted itself from its own rules, applying them exclusively as a tool to punish those who fall out of favor or to protect infrastructure.

28. The Support Syndicate: Why Valve Cancelled Item Returns

When Valve justifies its refusal to return stolen items to users (hiding behind fighting inflation or "duping"), they are blatantly lying. The reason Valve permanently freezes assets on banned bots, pocketing them into their bottomless account, is not protection of the economy. It is an attempt to recoup operational losses inflicted on them by their own employees.

Historical fact: support agents (including cheap outsourced workers often mistaken for volunteers) were directly integrated into the shadow economy of Steam. Using their system privileges, they turned technical support into a corrupt cartel.

Industrial Duplication of High-Tier Items: Support employees were mass-generating copies of the most expensive items in the game (Dragon Lore in CS:GO, rare Legacy couriers in Dota 2) under the pretext of "returning stolen inventory to a user." This "returned" inventory was then fenced on Chinese exchanges for real money.

Selling Unbans: Support was selling the removal of Red Tags (KTs) and trade bans from the profiles of major scammers. For bribes (in crypto or skins), fraudsters were given the green light to cash out assets worth tens of thousands of dollars.

Upon learning the scale of the corruption, Valve's management was furious. They permanently abolished the policy of returning stolen items, cutting support's manual access to item generation. But those punished were not the corrupt employees — it was the users. Children and gamers around the world are paying with their money for Valve's failure to control its own staff.

The "Little Tyrant" Syndrome and the Fall of the Volunteer Police

In addition to official support, Steam had a second branch of power — a volunteer trade police integrated with databases like SteamRep [12]. They held enormous informal influence over the platform's economy and the fates of traders. And they turned out to be no better than the outsourced staff.

The volunteers devolved into a closed, corrupt caste of "faceless shadow authorities." They suffered from a classic "little tyrant" syndrome: they buried traders they disliked, banned users who discussed vulnerabilities, and issued "free passes" to friends.

When logs surfaced proving that SteamRep [12] admins were taking bribes to remove "scammer" labels and were running cover for massive bot networks laundering stolen skins, Valve's trust collapsed completely. By 2022, Valve had expelled the last volunteer moderators, replacing them with rigidly scripted outsourced workers.

29. The Price of "Efficiency"

Valve boasts the highest profit per employee in the industry. But what is the cost of this profit?

This efficiency is built on denying help. On threatening phishing victims. On closing tickets. On suppressing the truth that Steam is not so much a gaming platform as a global crypto laundromat and distribution hub for infostealers.

While Valve's management considers itself geniuses of business optimization, fighting in court for the right to sell adult visual novels, their platform is daily chewing through the data, money, and safety of real users. The era of duping has long been dead, but Valve continues to use it as an excuse to legally appropriate the property of robbed users. There is no justice in Steam. There are only scripts, outsourced workers, and an endless thirst for profit.

30. Hypocrisy at Every Level: The Corporate Ethics of Valve and Taylor Wessing

If it seems to you that I am exaggerating by mentioning Taylor Wessing (Valve's lawyers) in the context of their internal harassment lawsuits — believe me, it is not a joke. The court case was lost, but the point is not the verdict — it is Taylor Wessing's strategy. They demonstrated not professionalism, but a dirty game of attrition and deliberate delay. Google how many years the case dragged on from the time of the incident at the elite ski resort.

But when it comes to Valve itself, even more questions arise about their vaunted ethics. They have a corporate Welcome Book where they call themselves a "family." All warm and cozy. But when this "family" is rocked by scandal, Valve acts with maximum ruthlessness. Recall the harassment of a transgender employee in support, or the story of Jess Cliffe [13] (the co-creator of Counter-Strike, who had worked at Valve almost since its founding). The man was thrown out of the company without a court verdict, on the basis of accusations alone. Valve, which generates millions by covering up scams, suddenly became afraid for its reputation? The logic is absurd: a company allows millions of dollars to be stolen from its users but instantly distances itself from the person who built this business for decades, just to appear "clean."

As for the lawyers at Taylor Wessing — let's be honest. You pride yourselves on your "centuries-long history," but on your Instagram, you are running a race in support of Pride. Make up your mind: do you honor the history of your Nazi founders who sent gay people to concentration camps, or are you a modern progressive company? This is corporate scamming. You want to appear as ancient aristocracy while having effectively merged into the ecstasy of contemporary hypocrisy. And yes, you have taken on the defense of Russian oligarchs in cases where your reputation was openly screaming: "You are not hired where people are innocent."

31. The Roadmap of Coming Leaks: What Valve Should Prepare For

This is not the first and not the last piece from PhishDestroy about Valve. I will not play cat and mouse with their lawyers — their time, judging by their rates, costs $3,000-$5,000 for reading a couple of paragraphs. Don't waste the money; hire decent support staff instead of a Russian outsource that reads from scripts.

Here is what comes next. My roadmap for upcoming investigations:

Evidence Base on GDPR Impotence: I will publish the originals of the legal boilerplate letters and improperly redacted documents, proving that Valve systematically violates regulations and discloses the confidential data of underage users. I will show the entire chain in which I was already the fifth person to have gained access to someone else's personal data (including individuals with Russian passports). This is direct proof of their lies about storage conditions and mythical "encryption."

NDA Violation and the Dirty Underbelly of Steamworks: We have data from at least two developers whose non-disclosure agreements (NDAs) we will be happy to violate (we never signed them). We will expose the open chaos in update moderation and cases involving locker content that Valve prohibits from being made public under threat of game removal.

Crypto Failures and Money Laundering: How Valve's "Geniuses" Lose Their Millions: Since Valve loves to brag about the billion-dollar profits of their employees, we, as PhishDestroy, will venture into crypto territory. We will conduct a forensic financial analysis of the wallets belonging to elite support staff (early Bitcoin investors) and show how these "professionals," bringing Valve billions on the tears of robbed children, themselves invested in scams and had their addresses flagged with 100% AML risk scores.

The Strange Love of Russia and Who Is "Nikita": We will examine the phenomenon of Valve's tolerance for the CIS region. How does a person with no formal employment become a support supervisor simply because they once created a fan community for Half-Life? We will expose the loopholes and sanctions bypass mechanisms for developers from a terrorist state, as well as direct balance top-ups from the DNR/LNR and Crimea that have been functioning since 2021 and continue to this day.

32. Conclusion

I have no desire to dedicate my life to writing texts about Steam. It is run by an audience of children, scammers, and Putin cultists on the platform (in the form of the Russian outsource). Volunteers are mired in corruption up to their ears. If Gabe Newell considers himself a genius of the gaming industry, then perhaps it is my destiny to be the bastard who writes the truth into history:

Gabe is an excessively petty and greedy monopolist who legalized the theft of money from children. And the promised private jets and vacations from their employee handbook are just colorful pictures designed to keep workers in corporate bondage.

All of this is written for history. For the Web Archive. And for those regulators who will eventually come to dismantle this empire of impunity.

33. Anatomy of the ToS: Corporate Schizophrenia and Legal Cynicism

Let's dissect Steam's Terms of Service (ToS). We will cover at least 25% of this document to show that this is not a legal contract — it is a lie constructed to allow the platform to steal from children while avoiding accountability.

Here is a quote from their rules: "You may not use any scripts, bots, macros or other automated systems ('Automation') to interact with Content and Services on Steam..."

We will analyze this clause in detail in the next part. Spoiler: Steam itself created an API that is used exclusively for automating theft, bypassing limits, and managing bot farms. The platform wrote a rule that it simultaneously allows to be violated on an industrial scale.

And here is another gem of corporate cynicism: "You acknowledge that Valve is not required to provide you with notice prior to terminating your Subscription and/or Account."

This is a lie. Under normal legislation, that is not how it works. But the platform shields itself from everything. Valve's position sounds like this: "We steal from children, we violate sanctions, we allow infostealers to infect your PCs, but if anything — you are at fault, and we will take your account without explanation."

They love to say that "the community decides everything." But for some reason, when it comes to legal accountability, the community suddenly becomes a powerless piece of meat.

33a. Ảo giác trong phòng xử án — Cách Valve lợi dụng sự thiếu hiểu biết về công nghệ của giới tư pháp

Mỗi khi các cơ quan quản lý hoặc tổng chưởng lý cố gắng buộc Valve chịu trách nhiệm về các hộp quà ngẫu nhiên (loot boxes) và hoạt động cờ bạc không được kiểm soát, đội ngũ luật sư hàng đầu của tập đoàn này lại áp dụng cùng một chiêu thức. Họ bước vào phòng xử án với một chồng thẻ bóng chày hoặc một bộ bài Magic: The Gathering và tuyên bố: “Thưa Quý tòa, các vật phẩm ảo của chúng tôi cũng giống như vậy. Đây chỉ là hoạt động sưu tập vô hại, được chuyển sang thế giới kỹ thuật số mà thôi.”

Lời bào chữa này thành công chỉ vì một lý do duy nhất: các luật sư của Valve đã khéo léo lợi dụng sự thiếu hiểu biết về công nghệ của một hệ thống tư pháp đang già cỗi. Nhưng lời dối trá của tập đoàn này sụp đổ ngay lập tức khi một công tố viên có năng lực chuyển hướng cuộc thảo luận từ “đồ chơi” sang hậu cần tài chính và cơ sở hạ tầng tội phạm.

34. Sanctions, Terrorism, and Double Standards

A funny question for this corporate hypocrite. The rules state: "If you are a consumer residing in Russia, you can also seek legal protection in local Russian state courts."

Does the court of annexed Crimea count as a Russian court? Or shall we wait for Roskomnadzor — with which Steam integrates so cozily — to answer?

And here is a clause that provokes a roar of laughter: "You agree to comply with all applicable import/export laws and regulations. You agree not to export Content... to any countries that support terrorists... You represent that you are not in such a prohibited country."

So when Valve accepts money directly from accounts registered in zones subject to international sanctions (and we have gigabytes of screenshots and direct proof of transactions from Crimea, the DNR, and LNR dating back to 2021) — it is not Valve violating sanctions. It is the user's fault! The platform quietly edited its ToS over the last six months, shifting all responsibility onto users.

Valve, were you compelled to remove mentions of Russia's allies (Cuba, Iran, Syria) and prohibited from speaking ill of them, or did you calculate the scale and the sum that came directly from those places? If a terrorist state is coercing you into any actions — tell someone, do not be afraid. There is no need to violate current US law because of threats that they will pirate your content; it is not worth that risk. They are terrorists, and you are a US company. If you are being persecuted or blackmailed, contact the FBI Seattle Field Office at +1 (206) 622-0460 [16] or IC3 [17]. I am also confident that specialists from CISA [18] could help you: given the scale and reach of your sphere of influence, it is significant even by US standards.

Since you are removing direct sanctions rules and changing the text — this is a very alarming signal. I am not joking: if you do not trust the agencies named above, then here you will certainly receive help at the highest level — at DOJ NSD [19]. We, for our part, will conduct additional analysis and free consultations with certain specialists, and may also be compelled to report this where appropriate (or nowhere). But this is no joke at all — it is serious.

You removed explicitly enumerated countries from the rules and shifted responsibility onto users. At the same time, you run analytics: there is a tracking pixel on the registration page, and you see the real number of clicks through to the agreement. Nobody reads it, because you have calculatingly disguised it as a question confirming that the user is over 13 years old (the link to the agreement is embedded there as well). Modern society — children and teenagers — has ADHD, and this is a scientifically proven fact: check the data. They do not finish reading text. I, for example, saw the clause about being over 13 and that was it — I looked no further. This is direct manipulation on your part, as is the rewriting of the agreement regarding countries that have consistently appeared on sanctions lists.

Your revision directly indicates that your company's attitude toward those countries (or money from them) has changed. This is a very strange change. Most likely, there is already a problem, or you are complying with Russian courts, and this is one of their non-public demands — such as the banning of certain users, etc., which could undermine belief in the rightness of their terrorist acts on the territory of another country. Or are you simply prostrating yourselves before the Russian government, fulfilling their direct requests to ban undesirable users? I will show you prior versions of your ToS. You may change them as you wish, but these pieces of paper are worthless when it comes to the direct violation of US laws and the sponsoring of terrorist economies.

35. Blackmail and the Scorched-Earth Strategy

Fair warning in advance: any attempts by Valve or their attack dogs from Taylor Wessing [9] to make contact will be treated as pressure and obstruction of the investigation.

Do not try to send us an NDA. PhishDestroy is not registered on your garbage heap. We did not check the box in your clever agreement (which you treat exclusively as confirmation that a child is over 13 years old, so that you can legally rob them).

If your lawyers try to accuse us of "extorting billions of rubles" or "defaming the holy reputation in the interests of a North Korean competitor, Steam 2.0" — good luck. All of our investigations, evidence, and proof are duplicated to independent nodes (including servers at an American university) and the Web Archive. This is not a conflict. This is a statement of facts.

36. The Scam Factory: Carding, Fake Documentation, and Data Theft

You think scamming on Steam is only about stolen passwords? You have no idea of the real scale.

Fake Documentation (Social Engineering): When an account is stolen, support demands the first CD key from 10 years ago. The child doesn't have it. But the scammer from Russian outsource does. Fraudsters commission the fabrication of fake receipts and keys on shadow forums. We have collected over 200+ proven instances of successful fakes that Valve's support staff happily "swallowed," handing the account over to criminals.

Data Theft: More than half a million accounts (including EU citizens) have passed through the shadow market LZT. Steam concealed the fact that their PCs had been infected with stealers. The platform de facto leaked to hackers personal data, correspondence, IP addresses, and home network information.

Industrial Carding: If Valve's lawyers understood how carding works on their platform, their hair would turn white. Issuing a Red Tag for carding while leaving items purchased with stolen credit cards on the account is a remarkable money laundering practice. Do you know who was actually competing with the Prince of Saudi Arabia for the highest Compendium level in Dota 2? We will tell you about that too.

36a. Cỗ máy cờ bạc: Cách Valve xây dựng sòng bạc không được quản lý lớn nhất thế giới dành cho trẻ em

Cờ bạc bằng skin không phải là một tác dụng phụ của Steam. Đó là hệ quả có thể dự đoán được và mang lại lợi nhuận từ kiến trúc có chủ ý của Valve: giao dịch mở API, không có KYC, các vật phẩm ảo có giá trị ổn định trên thị trường thứ cấp, và sự mù quáng hoàn toàn về mặt quy định. Kết quả: một ngành công nghiệp trị giá hơn 1 tỷ USD mỗi năm, nơi các skin CS2 của trẻ em đóng vai trò như chip sòng bạc — không có xác minh độ tuổi, không có sự đồng ý của phụ huynh và Valve chưa bao giờ nộp một báo cáo nghi ngờ rửa tiền (SAR) nào.

Lệnh cấm bot năm 2023: Không phải là hình phạt. Mà là cơ chế sinh lợi.

Năm 2023, Valve đã cấm hàng chục nghìn tài khoản bot do các trang web cờ bạc điều hành — CSGOFast, CSGORoll, Stake.com (dành cho skin) và các trang khác. Báo chí về game đã ca ngợi việc này như là Valve đang “đàn áp” cờ bạc. Cách hiểu này là sai về mặt thực tế.

37. Epilogue: A Training Ground for Cybercrime

Since, according to Valve's perverse logic, virtual items "have no real value," the theft of $10,000 worth of skins is not legally theft. This is a perfect gray zone.

But Steam is not merely ignoring theft. Steam has raised an entire generation of cybercriminals. Today's creators of infostealers and crypto scammers started out stealing inventories in CS:GO. Gabe Newell's platform became the primary incubator for global cybercrime, teaching underage hackers the main rule: you can steal on the internet with impunity, as long as you pay the corporation's commission.

Everyone will answer for their actions. Even if they hide behind a Terms of Service they wrote themselves. Expect part two.

38. Sanctions, Censorship, and Steam's Stockholm Syndrome

Steam's hypocrisy reaches its apex when the subject turns to geopolitics. You may laugh at the fact that a corporate monster generating billions has simply gotten confused in its own algorithms. But let's look at the facts.

In 2022, as the sanctions noose began to tighten, developers from Russia rushed en masse to bypass the blocks. And where did they find the most detailed guides on evading international OFAC sanctions? Right inside Steam itself. In the official Community, there are step-by-step instructions on how to use a VPN (which is formally prohibited by the ToS) to change regions and withdraw money to sanctioned banks (such as Tinkoff Bank) [25].

Here is a quote from an official (or, at least, Valve-moderated) guide that perfectly describes their position: "We kindly ask you to maintain professionalism and refrain from commenting on political matters... Such statements will be removed, and the most active violators will lose the ability to leave comments..."

Translate from corporate speak into plain language: Valve prohibits calling the war a war. Valve prohibits calling the aggressor country a terrorist. Aggressive moderation (hello, Russian-language outsource) scrubs any criticism, protecting an audience that is killing people in a neighboring country from "political disputes." This is not mere negligence. This is complicity in censorship, driven by fear of losing revenue from the CIS market.

I formally invite Valve's management and their vaunted lawyers to come to Mariupol or Melitopol, to see from what exactly "political disputes" they are so carefully shielding their Russian-language community.

39. Sanctions Bypass as a Platform Service

Steam states that users are obligated to comply with US export laws. But at the same time, the platform serves as the primary hub for publishing manuals on how to bypass them. The guides have been up for years. Switching region to Kazakhstan or Turkey to bypass blocks has become not just a widespread phenomenon, but an industry standard that Valve silently approves.

Why? Because Steam's policy goes like this: "The user ticked the box saying they are not a terrorist and are not under sanctions, so there are no claims against us."

But we will go further. If anyone has raw analytical user databases from Steam, we are ready to put them to work. We will find lists of accounts that have bypassed blocks to purchase games from publishers who officially withdrew from Russia (such as the creators of STALKER 2 [30] or GTA [30]). We will pass this data directly to those publishers, along with the question: "Are you aware that Steam is sabotaging your exit from the market and openly providing users with loopholes to purchase your games in rubles through a chain of intermediaries?"

We already have contacts with insiders bound by NDA. We know of a case where Valve unilaterally terminated cooperation with a developer and simply appropriated their money, covering it with a non-disclosure agreement. But we did not sign any NDA. We will tell everything.

40. Where Are the US Regulators Looking?

The main question: does Valve understand what OFAC [20] (the US Office of Foreign Assets Control) is?

When a platform allows mass sanctions evasion via VPN (from minor purchases to fund withdrawals by developers); when it allows money laundering through shadow skin markets while turning a blind eye; when the platform's moderation integrates Roskomnadzor [23] restrictions and removes "undesirable" posts — this is no longer the jurisdiction of a terms of service agreement. This is the territory of direct violation of US sovereignty and laws.

Expect the continuation. PhishDestroy will not stop until this architecture of lies collapses. All proof and links are saved. And no Taylor Wessing [9] will intimidate us.

For Valve, geopolitical differences are not just a matter of regional pricing (where Valve decides who is wealthier and who is "Russia"). It is also about laws, rules, and control. Here is a perfect example — the VPN geolocation is visible at the top. So the New York prosecutor simply doesn't use a VPN. But I think she could have never imagined that Valve is such a hypocritical rat, operating completely different rules and controls depending on where you are accessing the platform from.

Given all these factors, our recommendation is simple: do not yield to Steam's legal framing. If a user is an actual terrorist, they are under no obligation to testify against themselves. It is Steam's absolute legal duty to verify the origin of these funds, rather than granting the user the absurd privilege to self-certify whether they are a terrorist or not. This logic applies directly to Valve's territorial operations. If Valve has suddenly forgotten how the internet works — and its direct bans on VPNs — let's follow their logic: a terrorist from Crimea, Cuba, or Syria goes online to launder money. This user does not know English and has zero intention of reading the convoluted legal nonsense in the user agreement. But they are definitely over 13 years old (in fact, they might have already killed 13 people). Does the platform seriously think it can shift the legal liability onto the terrorist to decide their own status? By shifting this responsibility, Valve is making a direct legal statement: they automatically recognize everyone as a "non-terrorist" on their end. Meanwhile, the actual terrorist, who completely ignores the boilerplate text disguised as a simple age check, simply launders their money using a sanctions-bypass guide hosted directly on Steam's own community platform. Outstanding compliance, isn't it?

Are you out of your minds? You fed the personal data of minors to a person with a grievance, essentially saying, "Here is the cause of your problems, fetch." If that individual ever acts on that data, the blood and legal responsibility rest entirely on the hands of Valve and Taylor Wessing.

The IPFS Dead Man's Switch

We have vastly more information than what is published here. If Steam, Taylor Wessing, or any affiliated entity attempts to take aggressive action against our project, we will not waste time in court. We will execute a full, raw data dump on the InterPlanetary File System (IPFS).

Yes, releasing unredacted data will have consequences. Yes, it will mean the absolute death of the phishdestroy.io domain and its massive traffic. Let us save your lawyers some time: We do not care. The domain was created as a joke to mock the Steam scammers who claimed we "didn't even have a website." We do not chase reputation, we are not trying to be corporate heroes, and we are not afraid to lose a URL.

If the domain dies, you will find the answers at: steamdestroy.eth

Who We Are

PhishDestroy is a non-commercial anti-fraud operation. There are four of us — certified cybersecurity professionals operating across multiple countries. One of our original five members is deceased; that is why you will never find all of us.

40a. Giao thức Công khai Mở: Thông báo chính thức gửi đến Công ty Valve

41. The Ultimatum

One question requires a public answer on the record: According to Valve's Terms of Service, does a court in the annexed territory of Crimea qualify as "any local Russian state court"? Without a direct, public answer to this question, do not contact us.

If a "peaceful settlement" is what you want, enforce your own rules:

Ban every account that has ever used a VPN to access Steam (you have the database).

Block every account that has used automation on the platform, including CSGOFast.

Admit that Valve or its proxies conducted a cyberattack against Source 1.

The minimum standard of fairness: return every asset stolen through trade substitution (API scam). Start with every account ever listed on Lolzteam Market. We understand your architecture — we saw your internal device identification logic in those unredacted GDPR documents. "Technically impossible" is not an answer. If your staff cannot do it, replace them. The outcome does not change regardless of what you try. We have no money to seize, no names to expose, and no corporate reputation to ruin. We are armed only with the truth.

A Global Warning: The Infostealer Epidemic and Corporate Collateral

I am addressing every country on Planet Earth — except the terrorist states, since Steam is already getting along with them just fine.

If you care at all that an unaccountable corporation has decided it has the right to steal your children's digital property, listen closely. If you care that they deliberately fail to notify users about infected devices — thereby compromising critical corporate networks worldwide — then pay attention.

In Part 2 of our investigation, we will present a perfect example of what Steam's negligence has actually spawned. We will provide hard evidence proving that Steam is the primary economic fuel for the global infostealer industry. Steam accounts are the top gaming query for malware operators. Without the financial return provided by Steam's thriving shadow market, these massive, indiscriminate infostealer distribution campaigns would simply be economically unviable.

There is already a public case on the record where a $2 stolen log resulted in a corporate lockdown, a $17 million ransom payout, and total damages exceeding $100 million. Thank you, Valve, for your unparalleled commitment to global "security."

We will not hide this intelligence. Information flows to us naturally, and we will publish it all. And let this be our official declaration: if, God forbid, the evidence reveals that Valve or its proxies have been conducting targeted cyberattacks against specific users to silence them, the international community will not play along. The rest of the world will not entertain your cute little legal games about exclusive jurisdiction in the courts of Washington State.

42. Phán quyết cuối cùng

Dù sao thì bot đó cũng không còn nằm dưới sự quản lý của chúng tôi nữa. Tôi không cảm thấy xấu hổ, và tôi không tin rằng mình đang làm điều sai trái. Tôi chắc chắn rằng chúng tôi không còn lựa chọn nào khác. Nguồn 1 đã tự dừng lại kịp thời, nhưng theo quan điểm của chúng tôi, các bạn đã giết những đứa trẻ mà dữ liệu của chúng đã bị rò rỉ cho anh ta. Do đó, chúng tôi sẽ không đàm phán. Steam mới là kẻ khủng bố ở đây.

Hãy đánh giá lại những gì các bạn đã làm, và những gì Nguồn 1 đã làm sau khi các luật sư của các bạn giao dữ liệu đó cho anh ta. "Nikita" của các bạn đến từ đâu? Còn bốn nhân viên hỗ trợ ngoài biên chế đang ở Nga thì sao? Tôi chắc chắn rằng bạn nghĩ đây là một sự cố riêng lẻ, nhưng chúng tôi biết về nhiều vụ việc và những “quyết định” của bạn.

Chúng tôi không phải là các bạn. Chúng tôi không che giấu những tội ác tiềm ẩn. Chúng tôi sẽ dần dần công bố mọi thứ kèm theo bằng chứng và hợp tác với bất kỳ cơ quan quản lý nào — ngoại trừ những cơ quan mà các bạn dường như ưa chuộng. Các cơ quan chức năng Nga thường xuyên gửi thư cho chúng tôi; chúng tôi thường bảo họ "cút đi", nhưng có lẽ chúng tôi sẽ bắt đầu trả lời. Chúng tôi không chơi những trò ngu ngốc với những phản hồi công ty khó hiểu nhằm gây nhầm lẫn, giống như thỏa thuận người dùng của các bạn.

Tôi hy vọng lập trường của chúng tôi hoàn toàn rõ ràng:

Steam đã giết chết những đứa trẻ mà chính họ đã tiết lộ thông tin.

Steam ăn cắp của trẻ em dưới chiêu bài chống lại các “bản sao” mà hoàn toàn do chính nhân viên hỗ trợ của họ tạo ra.

Steam nói dối về việc giấu lý do cấm dưới vỏ bọc "chống gian lận" chỉ vì điều đó thuận tiện về mặt pháp lý. (Chống gian lận thì có liên quan quái gì đến việc cấm tham gia cộng đồng chứ?)

Các bạn thực sự tự tin đến mức cho rằng tòa án của các bạn hay châu Âu sẽ nhắm mắt làm ngơ sao? Chúng ta sẽ xem sao.

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42. Conclusion

The bot is no longer under our management anyway. I feel no shame, and I do not believe I am doing a bad thing. I am certain we have no other choice. Source 1 stopped himself in time, but as far as we are concerned, you killed the children whose data you leaked to him. Therefore, we will not negotiate. Steam is the terrorist here.

Re-evaluate what you did, and what Source 1 was doing after your lawyers handed him that data. Where did your "Nikita" come from? And what about the four off-staff support agents sitting in Russia? I am sure you think this is an isolated incident, but we know about many of your cases and your "decisions."

We are not you. We do not cover up potential crimes. We will gradually release everything with proof and cooperate with any regulator — except the ones you seem to favor. Russian authorities write to us frequently; we usually tell them to fuck off, but maybe we will start answering. We don't play stupid games with unintelligible corporate responses designed to confuse, much like your user agreement.

I hope our position is absolutely clear:

Steam killed the children it leaked.

Steam steals from children under the guise of fighting "dupes" that were generated entirely by its own support staff.

Steam lies about withholding ban reasons under the guise of "anti-cheat" strictly because it is legally convenient. (What the fuck does anti-cheat have to do with a Community Ban?)

Are you really that confident your courts or Europe will just turn a blind eye? We will see.

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References & Sources

ADDITIONAL CONTEXT: REGULATORY AND LEGAL FRAMEWORK

NOTE ON SOURCES