The domain io-en.support is a generic phishing site posing as a tech support scam, designed to deceive users into divulging sensitive information or installing malicious software. It does not impersonate a specific brand or employ a known drainer kit. As of the latest verification, io-en.support has been taken offline, but it previously exhibited elevated risk indicators typical of phishing operations.
Technical analysis reveals that io-en.support was flagged by 3 of 95 security vendors on VirusTotal, including Gridinsoft, SOCRadar, and Seclookup, while Google Safe Browsing did not detect it. The domain was registered through Dynadot LLC on February 21, 2026, and resolved to the IP address 194.36.191.196, hosted by Host Sailor Ltd in the Netherlands. It appeared on three security blocklists: PhishDestroy, MetaMask, and SEAL. The SSL certificate was issued by Let's Encrypt (R13), and the observed page title was 'Stellar Odyssey - Virtual Space Expedition'. Additional indicators include a Gridinsoft trust score of 0/100, LiteSpeed and HTTP/3 technologies, and MX records pointing to io-en.support itself. Nameservers were ns5.nl.hostsailor.com and ns6.nl.hostsailor.com.
Users who may have interacted with io-en.support should immediately change any exposed credentials, enable two-factor authentication on all accounts, and monitor for unauthorized access or fraudulent activity. If financial or cryptocurrency details were entered, revoke any token approvals and consider transferring funds to a new wallet. Report the domain to relevant platforms such as Google Safe Browsing, PhishTank, or local cybersecurity authorities to aid in broader mitigation efforts.
집계 기준
처음 저장된 악용사례 신고부터 콘텐츠를 사용할 수 없다는 첫 번째 관찰까지의 경과 시간입니다. 이것은 원인을 확립하지 못합니다.
각 보고서에 포함된 내용
저장된 발신 보고서 기록은 공급업체 평가, 등록 데이터, 호스팅 세부 정보, 분류 또는 스크린샷과 같이 당시 사용 가능한 증거를 참조할 수 있습니다. 이 페이지는 전달된 정확한 페이로드, 수신, 확인 또는 수신자의 작업을 추론하지 않습니다.
기술 세부 정보Provenance & timestamps
최초 발견2026년 1월 19일
DOM Analysisanalyzed 2026년 7월 29일score 56/1002 brand signals
Submitted URLhttp://io-en.support/
사건 ID
ICANN OVERSIGHT
인증 및 RAA 상황
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Certificate fingerprintd0acce261524603c37ad4544e01f7d14f5a6cc3c92fcb43d2c8729ccc7c4f9a9Certificate names · 14 SANs
io-en.pro
io-en.pro.acrosssoftware.com
io-en.support.acrosssoftware.com
io-en.us
io-en.us.acrosssoftware.com
mail.io-en.pro
mail.io-en.support
mail.io-en.us
www.io-en.pro
www.io-en.pro.acrosssoftware.com
www.io-en.support
www.io-en.support.acrosssoftware.com
www.io-en.us
www.io-en.us.acrosssoftware.com
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Hostnames retained in the domain record or Certificate Transparency cache. A hostname alone does not establish current availability or malicious activity.
mail.io-en.supportDomain record
www.io-en.supportDomain record
The original observation time is not recorded for these hostnames.
기술 · 2 identified
L
LiteSpeed
Web servers
High-performance web server compatible with Apache configurations.
H
HTTP/3
Miscellaneous
Third major version of HTTP protocol, built on QUIC for faster, more reliable connections.
PDF notice generated Notice text archived (1,387 chars)
Abuse notice text as sent to the provider
Policy Violations:
Acceptable Use Policy (AUP): The domain io-en.support is engaged in activities that constitute phishing, which is explicitly prohibited under your AUP. This includes deceptive practices aimed at acquiring sensitive information from unsuspecting users.
Terms of Service (TOS): The continued operation of this domain violates your TOS, which reserves the right to suspend or terminate services for any activities that involve fraud or deception, as evidenced by the phishing attempts associated with this domain.
Applicable Laws (Unknown):
Computer Fraud and Abuse Act (CFAA): This U.S. federal law prohibits unauthorized access to computers and networks, including phishing schemes that exploit user credentials.
Wire Fraud Statute (18 U.S.C. § 1343): This law criminalizes schemes to defraud individuals or entities through electronic communications, which is applicable to the activities conducted by this domain.
Anti-Phishing Consumer Protection Act: This legislation aims to prevent phishing and related fraudulent activities, making it illegal to use deceptive emails or websites to solicit personal information.
Regulatory Note: Failure to take immediate action against this domain may expose your organization to legal liability and regulatory scrutiny. Compliance with your AUP and TOS is essential to mitigate risks associated with hosting fraudulent content.
Template-based draft · optional AI wording assistance requires separate consent
AI 지원 초안 - 사고 세부정보는 AI 제공업체에서 처리됩니다. · 직접 검토하고 제출하세요.
After a phishing incident
피해자를 위한 권고 사항 및 조언
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
지금 당장 어떻게 해야 할까요?
긴급
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
모든 비밀번호 변경 — 이메일, 익스체인지 계정 등, 동일한 비밀번호를 사용하는 모든 것
2단계 인증 활성화 인증 앱(SMS 제외)을 사용합니다. SMS 기반 복구 기능을 비활성화하세요.
카드 동결 피싱 사이트에 은행 계좌 정보를 입력한 경우
보고서를 작성하기 위해 어떤 정보를 수집해야 할까요?
FBI 지침
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
정확한 날짜 및 시간 — 각 거래 내역 및 사기범과의 첫 접촉 시점
스크린샷 — 사기 웹사이트, 채팅 메시지, 이메일, 지갑 거래, 소셜 미디어
모든 URL 및 도메인 사기꾼이 사용한 (다음과 같은 것들을 포함하여 io-en.support)
커뮤니케이션 — 사기꾼이 사용한 이메일, 문자, 전화번호, 사용자 이름
비록 모든 세부 사항을 알지 못하더라도 — 어쨌든 신고를 하세요. 부분적인 정보라도 수사에 도움이 됩니다.
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
지역 경찰 — 비록 당장 조치를 취할 수는 없더라도 공식 기록을 남깁니다
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
가짜 웹사이트 — 도메인을 약간만 변경한, 정식 사이트와 픽셀 단위로 완벽하게 일치하는 복제 사이트
pig butchering — Telegram·왓츠앱·데이트 앱을 통해 몇 주에 걸쳐 신뢰를 쌓은 뒤, 돈을 훔쳐갔다
회복 사기 — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
AI를 이용한 사기 — 딥페이크, 자동화된 피싱, AI로 생성된 사이트 등으로 인해 사기 행각을 적발하기가 더 어려워지고 있다
앞으로 어떻게 하면 스스로를 지킬 수 있을까요?
공식 사이트 즐겨찾기 추가 — 이메일, DM 또는 광고에 포함된 링크는 절대 클릭하지 마세요
도메인 확인 — 확인하기 PhishDestroy 상호작용을 시작하기 전에 HTTPS, 맞춤법, 도메인 등록 기간을 확인하세요.
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
(US)
