Mesin keamanan melaporkan deteksi: 6. Daftar blokir publik yang melaporkan kecocokan: 2. Berhati-hatilah — jangan memasukkan kredensial atau informasi pribadi.
cbsupport.help is an impersonation phishing site built to look like an official customer-support channel for crypto users. The name pairs a short brand-style prefix with "support" on a .help domain, which is the pattern of fake help desks that catch people searching for assistance. PhishDestroy first flagged it on 2026-08-31. As of 2026-10-19 the domain is still alive and redirects visitors onward.
How the scam works
Fake support sites wait for users who already have a problem, such as a stuck transaction, a locked account or a missing deposit. The victim is pulled into a chat or form and asked to verify their identity by handing over login credentials, one-time 2FA codes, a wallet recovery phrase, or a wallet connection. Anyone who gives up a seed phrase or signs what they are told is a fix loses control of their funds, and stolen exchange logins let the operators drain accounts directly. The page title shows only the bare domain name, so no brand is visible on the tab, and visitors are passed along through the redirect.
Evidence
Six of 89 VirusTotal engines flagged the domain as of 2026-09-10: alphaMountain.ai, CRDF, Forcepoint ThreatSeeker, Fortinet, Gridinsoft and SOCRadar. That count is modest, but other sources back it up. MetaMask's and SEAL's crypto-focused blocklists list the domain alongside PhishDestroy, and Spamhaus carries it in its DBL under the phishing category. It also appears in three AlienVault OTX threat pulses, so other researchers have tracked it independently.
Infrastructure
The domain was registered through Name.com, Inc. on 2026-08-29, and PhishDestroy detected it just two days later. A gap that short suggests it was registered to be used in a campaign right away. The site resolves to the Amazon.com, Inc. network in the US and uses a free Let's Encrypt certificate, so the padlock in the browser says nothing about whether the site is legitimate.
What to do
Real support teams never ask for your recovery phrase, password or 2FA codes. If you typed any of these here, change the password and reset 2FA from the official app right away. If you revealed a seed phrase, move your funds to a newly created wallet, because the old one cannot be made safe again. If you connected a wallet or signed anything, revoke the approvals with a reputable approval checker. Defenders should block the domain at DNS and proxy level, match it against the Spamhaus DBL, and warn users that support is only reached from inside official apps.
Yang kami hitung
Raw elapsed time since the first stored abuse report. It is not a registrar response-time measurement. Latest observed status: Terakhir diketahui aktif.
Isi setiap laporan
Catatan laporan keluar yang disimpan dapat merujuk pada bukti yang tersedia pada saat itu, seperti keputusan vendor, data pendaftaran, detail hosting, klasifikasi, atau tangkapan layar. Halaman ini tidak menyimpulkan secara pasti muatan yang dikirimkan, penerimaan, pengakuan, atau tindakan oleh penerima.
Detail teknisProvenance & timestamps
Pertama Kali Terdeteksi31/08/2026
DOM Analysisanalyzed 09/10/2026score 95/100
Favicon Hash
ICANN OVERSIGHT
Akreditasi dan konteks RAA
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Latest HTTP observationRedirectingHTTP redirect observed80%2026-10-19 22:34:38 UTC
RDAP registrationTidak diketahui
Observed timelinelast reachable: 2026-10-19 22:34:38 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Teknologi · 2 identified
V
Vercel
PaaS
Vercel is a cloud platform for static frontends and serverless functions.
Hubungan yang disimpan dikelompokkan berdasarkan atribut pencocokan tepat. Penyedia atau registrar bersama saja tidak membuktikan kepemilikan bersama.
Peta infrastruktur · cbsupport.help
Setiap jalur merupakan salah satu alasan mengapa sebuah domain terhubung ke host ini. Ukuran node menandai deteksi VirusTotal, sedangkan node bergaris putus-putus menunjukkan bahwa node tersebut sudah offline. Daftar lengkapnya tercantum di bawah ini.
Konten cocok4
Hash favicon yang sama atau judul halaman yang sama dengan host ini.
Laporan-laporan ini diselesaikan dengan IP edge bersama yang sama. Mereka membantu penemuan laporan tetapi tidak menyiratkan kepemilikan bersama atau server asal bersama.
Didaftarkan melalui penyedia layanan pendaftaran yang sama. Sebuah penyedia layanan pendaftaran melayani jutaan pelanggan yang tidak saling terkait, sehingga hal ini sekadar mengelompokkan laporan-laporan tersebut, bukan membuktikan adanya hubungan.
4 evidence signal groups linked0 stored notification recordsTerakhir diketahui aktif
Listed domains receive at least one abuse report; this entry has no retained notification history.
If credentials were compromised, report immediately. Do not engage with recovery scammers.
Jika Anda memasukkan kredensial akun, informasi pribadi atau pembayaran, atau mengunduh file dari domain ini, segera ambil tindakan. Di bawah ini adalah sumber daya untuk membantu Anda melaporkan insiden tersebut dan melindungi diri Anda sendiri.
Waspadalah terhadap penipu yang mengatasnamakan pemulihan! Penjahat dapat menghubungi korban lagi sambil berpura-pura menjadi penyelidik, pengacara, atau agen pemulihan. Jangan membayar biaya di muka atau membagikan kredensial.Pelajari lebih lanjut tentang penipuan dalam proses pemulihan →
Laporkan kepada Pihak Berwenang di Daerah Anda
Pilih negara Anda untuk mendapatkan kontak resmi kejahatan dunia maya, atau membuat draf pengaduan →.
Direktori 97 negara
Template-based draft · optional AI wording assistance requires separate consent
Draf yang dibantu AI — detail insiden diproses oleh penyedia AI · Tinjau dan kirimkan sendiri
After a phishing incident
Rekomendasi & Saran bagi Para Korban
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
Apa yang harus saya lakukan segera?
Mendesak
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
Ubah semua kata sandi — email, akun Exchange, apa pun yang menggunakan kata sandi yang sama
Aktifkan 2FA menggunakan aplikasi otentikator (bukan SMS). Nonaktifkan pemulihan berbasis SMS
Kartu pembeku jika Anda telah memasukkan detail perbankan di situs phishing tersebut
Informasi apa saja yang sebaiknya saya kumpulkan untuk laporan saya?
Pedoman FBI
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Tanggal dan waktu yang tepat — dari setiap transaksi dan kontak pertama dengan penipu
Tangkapan layar — situs web penipuan, pesan obrolan, email, transaksi dompet digital, media sosial
Semua URL & domain digunakan oleh penipu (termasuk cbsupport.help)
Komunikasi — email, pesan teks, nomor telepon, dan nama pengguna yang digunakan oleh penipu tersebut
Meskipun kamu belum mengetahui semua detailnya — tetap saja ajukan laporan. Informasi yang tidak lengkap tetap dapat membantu penyelidikan.
Ke mana saya harus melaporkan penipuan ini?
FBI IC3 — Pusat Pengaduan Kejahatan Internet (Laporan tingkat federal AS)
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
Polisi setempat — membuat catatan resmi, meskipun mereka tidak dapat bertindak segera
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
Situs web palsu — salinan yang persis sama dengan situs asli, dengan domain yang sedikit diubah
Pemotongan babi — kepercayaan yang dibangun selama beberapa minggu melalui Telegram/WhatsApp/aplikasi kencan, lalu uangnya dicuri
Penipuan pemulihan — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
Penipuan yang didukung oleh kecerdasan buatan — deepfakes, serangan phishing otomatis, dan situs yang dihasilkan oleh kecerdasan buatan (AI) yang membuat penipuan semakin sulit dideteksi
Bagaimana cara saya melindungi diri di masa depan?
Tandai situs resmi — jangan pernah mengklik tautan dari email, pesan langsung (DM), atau iklan
Memverifikasi domain — periksa PhishDestroy Sebelum berinteraksi. Periksa HTTPS, ejaan, dan usia domain
"Terlalu bagus untuk jadi kenyataan" = penipuan — imbal hasil yang dijamin, dukungan dari selebriti, tenggat waktu yang mendesak
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
(US)
