Security engines reporting a detection: 6. Exercise extreme caution — do not enter credentials or personal information.
ABUSE NOTICE · 7D+ OPEN
Outgoing abuse reports are recorded; the latest stored availability evidence still shows the domain reachable.
Notification and current-status evidence
The sent-report ledger records the first outgoing report at .
The recorded recipient is abuse@whiteprivacy.com.
The latest stored availability evidence still shows the domain reachable; 1 month has elapsed since the first outgoing report.
ICANN RAA §3.18 describes registrar abuse-contact and handling obligations.
This section records outgoing timestamps, listed recipients, case identifiers, and later availability. It does not by itself prove receipt, acknowledgement, investigation, remediation, or contractual non-compliance.
vanillabalance.online is an impersonation phishing page dressed up as a balance checker for Vanilla prepaid gift cards. It uses Mastercard branding, and its page title reads "How to Check Your Vanilla Gift Card Balance | Visa & Mastercard". It targets people holding prepaid gift cards who want to see what is left on them. PhishDestroy first flagged the domain on 2026-09-03, and the site was still online and serving content as of 2026-10-19.
How the scam works
Fake balance checkers rely on a simple step: to see your balance, you type in the full card number, expiration date and security code, sometimes with a PIN or ZIP code. Prepaid gift cards carry no name or bank login. Anyone who has those details can spend the card online right away, so the balance is usually gone within minutes of submission. The page title mentions both Visa and Mastercard, while we classified the site as Mastercard impersonation. Victims lose whatever value was on the card, along with any personal details the form collected.
Evidence
Spamhaus lists the domain in its DBL under the phishing category, which is a strong signal that filtering infrastructure treats it as malicious. VirusTotal returned 6 detections out of 89 engines on 2026-09-11, from alphaMountain.ai, CRDF, Forcepoint ThreatSeeker, Fortinet, Gridinsoft and SOCRadar. That count is modest, so many security tools may still let the page through. The domain also appears in 5 AlienVault OTX threat pulses and on the PhishDestroy blocklist.
Infrastructure
The domain was registered on 2026-01-08 through Global Domain Group LLC, almost eight months before PhishDestroy detected it. A gap like that fits a domain held in reserve or one that ran quietly before being reported. It resolves to an address on the NEW DHAKA HARDWARE network, located in the US. The Let's Encrypt certificate gives the page a padlock, which proves nothing about who runs it.
What to do
If you entered a gift card number, expiry date or security code here, call the issuer immediately using the phone number printed on the back of the card. Ask them to freeze the card and, where possible, issue a replacement. Keep the card and your purchase receipt, because issuers often require both before refunding any unspent balance. Check balances only through the website or phone number printed on the card itself, never through a search result or ad. Defenders should block the domain at DNS and proxy level, and retailers and card issuers can share it with fraud teams handling gift card complaints.
RegistrationCreated Jan 8, 2026 (283d)—Expires Jan 8, 2027
HTTP Status200
Technical detailsProvenance & timestamps
First DetectedSep 3, 2026
DOM Analysisanalyzed Oct 9, 2026score 88/1002 brand signals
Submitted URLhttps://vanillabalance.online/
Favicon Hash
Case ID
ICANN OVERSIGHT
Accreditation and RAA context
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Evidence layersAvailability: Content servingContent: Content served at rootDNS: ResolvedRegistration: Unknown
Latest HTTP observationLive contentOrdinary HTTP content served90%2026-10-19 10:37:27 UTC
RDAP registrationUnknown
Observed timelinelast reachable: 2026-10-19 10:37:27 UTClast content: 2026-10-19 10:37:27 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Stored relationships are grouped by the exact matching attribute. A shared provider or registrar alone does not prove common ownership.
Infrastructure map · vanillabalance.online
Each lane is one reason a domain is linked to this host. Node size marks VirusTotal detections and dashed nodes are already offline. The full lists follow below.
6 evidence signal groups linked1 stored notification recordsLast known active
If credentials were compromised, report immediately. Do not engage with recovery scammers.
If credentials, payment data, or files were exposed, report the incident immediately. Change affected passwords, revoke active sessions, and scan the device.
Beware of recovery scammers! Recovery scammers may pose as investigators, lawyers, or tracing services. Do not pay upfront fees or disclose credentials.Learn more about recovery fraud →
Template-based draft · optional AI wording assistance requires separate consent
Template-based draft • optional AI wording assistance requires separate consent · Review and submit it yourself
After a phishing incident
Recommendations & Advice for Victims
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
What should I do immediately?
Urgent
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
Change all passwords — email, exchange accounts, anything that shares the same password
Enable 2FA using an authenticator app (not SMS). Disable SMS-based recovery
Freeze cards if you entered banking details on the phishing site
What information should I collect for my report?
FBI guidelines
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Exact dates & times — of each transaction and first contact with scammer
Screenshots — scam website, chat messages, emails, wallet transactions, social media
All URLs & domains used by the scammer (including vanillabalance.online)
Communications — emails, texts, phone numbers, usernames the scammer used
Even if you don't have all details — file a report anyway. Partial information still helps investigations.
Where should I report the scam?
FBI IC3 — Internet Crime Complaint Center (US federal reporting)
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
Local police — creates an official record, even if they can't act immediately
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
Fake websites — pixel-perfect clones of legitimate sites with slightly altered domains
Pig butchering — trust built over weeks via Telegram/WhatsApp/dating apps, then money stolen
Recovery scams — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
AI-powered scams — deepfakes, automated phishing, and AI-generated sites making fraud harder to detect
How can I protect myself in the future?
Bookmark official sites — never click links from emails, DMs, or ads
Verify domains — check on PhishDestroy before interacting. Check HTTPS, spelling, domain age
"Too good to be true" = scam — guaranteed returns, celebrity endorsements, urgent deadlines
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
