consultmovida.online is an impersonation phishing page dressed up as a customer help desk. Its page title, "Assistência para Clientes" (Customer Assistance), and a domain built around "consult" plus "movida" point at Portuguese-speaking customers who expect to reach a company's support team. PhishDestroy first flagged it on 2026-08-31. The site is now dead: it has been offline since 2026-09-11, and its DNS was still inactive on 2026-10-19.
How the scam works
Fake support pages work by catching people who are already looking for help with a booking, bill or account problem. The visitor is asked to "confirm" their identity, often with login credentials, ID numbers, phone numbers or card details, and sometimes to pay a small fee to settle the supposed issue. Everything typed into the form goes straight to the operators, who can use it to take over accounts, make fraudulent charges or run follow-up calls and messages that look official.
Evidence
VirusTotal flagged the domain on 2026-09-06, with 5 of 90 engines marking it malicious: alphaMountain.ai, CRDF, Forcepoint ThreatSeeker, SOCRadar and VIPRE. That count is modest. It still means five independent vendors reached the same verdict within about a week of the site appearing. The domain is also referenced in 4 AlienVault OTX threat pulses, and PhishDestroy lists it on its blocklist.
Infrastructure
The domain was registered on 2026-08-27 through HOSTINGER operations, UAB, and was already serving its phishing page when PhishDestroy caught it four days later. That short gap is typical of throwaway domains set up for a single campaign. It was hosted at 88.222.222.6 on a network located in Cyprus. The whole lifecycle, from registration to going dark on 2026-09-11, lasted roughly two weeks.
What to do
If you entered a password on this page, change it right away on the real service and on any other account that uses the same password, and turn on two-factor authentication. If you gave card or bank details, call your bank, block the card and dispute any charges you do not recognise. Treat any later call, SMS or email that mentions your "support case" as part of the scam. Defenders should block the domain and its hosting IP, and search mail and proxy logs for users who visited between 2026-08-27 and 2026-09-11.
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Primary outcomeDNS 非活动reason: DNS NXDOMAIN80% confidence
Attributionsource: Dns Cache
Evidence layersAvailability: DNS inactiveContent: UnreachableDNS: NXDOMAINRegistration: Unknown
Latest HTTP observation未知Probe Inconclusive20%2026-10-19 01:13:31 UTC
RDAP registration未知
Observed timelinelast reachable: 2026-08-31 15:07:20 UTCcurrent episode first observed: 2026-09-30 16:14:55 UTCobserved RIP window: 2026-08-31 15:07:20 UTC → 2026-09-30 16:14:55 UTC · 721.13hmidpoint estimate ≈ 2026-09-15 15:41:07 UTC · precision very low · basis bounded
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Template-based draft · optional AI wording assistance requires separate consent
AI辅助草稿——事件详细信息由AI提供商处理 · 自行审核并提交
After a phishing incident
针对受害者的建议与指导
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
我应该立即采取什么措施？
紧急
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
更改所有密码 — 电子邮件、Exchange 账户，以及任何使用同一密码的账户
启用双因素认证 使用身份验证器应用（而非短信）。禁用基于短信的恢复功能
冻结卡片 如果您在钓鱼网站上输入了银行信息
我应该为报告收集哪些信息？
联邦调查局（FBI）指南
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
当地警方 — 即使无法立即采取行动，也能留下正式记录
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
虚假网站 — 与正规网站完全一致的克隆网站，仅域名略有改动
猪的屠宰 — 通过Telegram/WhatsApp/交友软件花数周时间建立信任，随后钱被骗走
退款诈骗 — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
