coinindex.site presents itself as the help and contact desk of Coin Index. It is an impersonation phishing page aimed at crypto users who go looking for support and trust what looks like an official channel. PhishDestroy first flagged it on 2026-09-25. As of 2026-10-19 the site was still online and serving its content.
How the scam works
The page title, "Coin Index — help and contact", shows the lure: a fake support portal for people who already have a problem and want it fixed fast. Fake help desks like this usually push visitors into a contact form, chat or ticket. The "agent" then asks for login credentials, one-time codes, a recovery phrase, or a wallet connection presented as a verification step. Whatever the victim hands over is used to take control of the account or wallet and move the funds out. Crypto transfers cannot be reversed.
Evidence
On VirusTotal, 3 of 91 engines flagged the domain as of 2026-10-06: Forcepoint ThreatSeeker, Gridinsoft and SOCRadar. That count is low, so most security tools will not warn a visitor yet. ScamSniffer, a blocklist focused on Web3 threats, lists it alongside PhishDestroy. The domain also appears in 4 AlienVault OTX threat pulses, which shows other researchers are tracking it.
Infrastructure
The domain was registered on 2026-09-17, only eight days before PhishDestroy detected it. That short gap fits a site built for a quick campaign rather than a real business. It was registered through Cloudflare, Inc. and sits behind Cloudflare's network, with the serving address geolocated to Canada. Because of that proxy, the actual origin server is hidden.
What to do
Do not use this site to contact Coin Index or any other service. Reach support only through the official app or a website you type in yourself. If you entered a password or 2FA code here, change that password now, reset 2FA and sign out all other sessions. If you shared a recovery phrase or connected a wallet, treat the wallet as compromised: move any remaining funds to a new wallet with a fresh phrase and revoke token approvals granted to unfamiliar addresses. Defenders should block the domain, watch for lookalike support domains, and report it to the registrar and hosting provider.
DOM Analysisanalyzed 2026年10月9日score 81/1002 brand signals
Submitted URLhttp://coinindex.site/
Favicon Hash
ICANN OVERSIGHT
认证和 RAA 背景
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Evidence layersAvailability: Content servingContent: Content served at rootDNS: ResolvedRegistration: Unknown
Latest HTTP observation内容在线Ordinary HTTP content served90%2026-10-21 01:53:55 UTC
RDAP registration未知
Observed timelinelast reachable: 2026-10-21 01:53:55 UTClast content: 2026-10-21 01:53:55 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
技术 · 3 identified
Cloudflare Browser Insights
AnalyticsRUM
Cloudflare Browser Insights is a tool that measures the performance of websites from the perspective of users.
Cloudflare is a web-infrastructure and website-security company, providing content-delivery-network services, DDoS mitigation, Internet security, and distributed domain-name-server services.
Template-based draft · optional AI wording assistance requires separate consent
AI辅助草稿——事件详细信息由AI提供商处理 · 自行审核并提交
After a phishing incident
针对受害者的建议与指导
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
我应该立即采取什么措施？
紧急
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
更改所有密码 — 电子邮件、Exchange 账户，以及任何使用同一密码的账户
启用双因素认证 使用身份验证器应用（而非短信）。禁用基于短信的恢复功能
冻结卡片 如果您在钓鱼网站上输入了银行信息
我应该为报告收集哪些信息？
联邦调查局（FBI）指南
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
当地警方 — 即使无法立即采取行动，也能留下正式记录
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
虚假网站 — 与正规网站完全一致的克隆网站，仅域名略有改动
猪的屠宰 — 通过Telegram/WhatsApp/交友软件花数周时间建立信任，随后钱被骗走
退款诈骗 — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
(US)
