Güvenlik raporuna geç
Etki alanı güvenliği ve tehdit istihbaratı
help.steampowered.com.im favicon

help.steampowered.com.im

“Steam Support - Ticket HT-E8JJ-I6WP-QJ2C”

Kayıt kuruluşu
Redacted
Resolved IP
104.21.93.40
PhishDestroy assessment Kritik
Kullanılabilirlik Bilinen son aktif En son saklanan erişilebilirlik gözlemi Gözlemlenen · HTTP probe
VirusTotal algılamaları: 11/92 Otomatik marka etiketi: Gmail
15.10.2026 CDN
API
Bu alan adı, zararlı olarak işaretlenmiştir
Güvenlik motorları bir algılama bildiriyor: 11. Çok dikkatli olun — kimlik bilgilerini veya kişisel bilgileri girmeyin.
VirusTotal
engine detections
Google Safe Browsing
Page captures
open gallery
Rapor özeti

Gmail taklidi: help.steampowered.com.im — Bilinen son aktif (HTTP 301). Kanıt özeti: VirusTotal 11/92 (alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker…

Özgün adli kaydı korumak için aşağıdaki ayrıntılı PhishDestroy AI analizi İngilizce bırakılmıştır.

Source evidenceVirusTotal 11 / 92 5 sources

VirusTotal

11 / 92 engine detections

Raporu aç

OTX

no community references

Raporu aç

Google Safe Browsing

No threat flag

Raporu aç

Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.

Analysis

Kritik
VirusTotal
11 / 92
Page captures
3

PhishDestroy threat report

Overview

help.steampowered.com.im is an impersonation phishing site posing as Valve's Steam Support help desk, aimed at Steam gamers and item traders. Its domain copies the real support hostname and adds a ".im" ending, so a quick glance can make it look legitimate. PhishDestroy first saw it on 2026-10-15. As of 2026-10-19 the site was still alive and responding with a redirect.

How the scam works

The page is titled "Steam Support - Ticket HT-E8JJ-I6WP-QJ2C", a fake support ticket meant to persuade the victim that their account has an open case, such as a report, a ban review or a trade hold. Schemes like this push the victim to sign in to "resolve" the ticket on a copied Steam login form, which captures the username, password and Steam Guard code as they are typed. With those credentials the attacker can take over the account, trade away inventory items, spend wallet balance and lock the owner out. Some variants also trick victims into creating an API key or approving a login, which gives the attacker persistent control over trades.

Evidence

On 2026-10-18, 11 of 92 VirusTotal engines flagged the domain. Detecting vendors included alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and SOCRadar. urlscan.io returned a malicious verdict and recognized the Steam brand on the page. The domain is listed on the PhishDestroy blocklist.

Infrastructure

Registrar details for the domain are redacted. The site resolves to 104.21.93.40 on the Cloudflare, Inc. network, geolocated to Canada. Its TLS certificate was issued by Let's Encrypt (YE1), so the padlock in the browser says nothing about whether the site is genuine.

What to do

If you opened this page, close it and type the Steam address yourself or use the official client. If you entered credentials, change your Steam password and the password of the linked email right away. Then use Steam Guard to deauthorize all other devices and check for unfamiliar logins. Revoke any Steam Web API key you did not create, and cancel any trade offers you did not make. Real Steam Support tickets only appear inside your official account. Defenders should block the domain at DNS, proxy and mail gateways, hunt for lookalike "steampowered" domains on unusual extensions, and report the site to Valve and to Cloudflare's abuse channel.

Blocklist matchesPhishDestroy 1
PhishDestroy PhishDestroy list View source

Kaydedilen görüntü · 3 captures

Domain details

Alan adı
URLScan verdict Zararlı score 100 Phishing brand: Steam report ↗
IP Context Cloudflare shared edge origin IP hidden Edge-IP itibarı bu etki alanıyla ilişkilendirilmez.
Registrar (base domain) Redacted
Registration (base domain)steampowered.com.im · Expires 04.04.2027
HTTP Durumu301 Moved Permanently
Teknik ayrıntılarProvenance & timestamps
İlk Kez Tespit Edildi15.10.2026
DOM Analysisanalyzed 15.10.2026score 88/1002 brand signals
Submitted URLhttp://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Favicon Hash
Observed page title
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Automated brand references
Gmail Steam
TLS sertifikası
Düzenleyen Let's Encrypt / YE1 · stored validity ends in 67 days

Network & certificates

Stored technical evidence

Network & DNS

Shared CDN edge
Resolved IP
104.21.93.40
Network ASN
AS13335
Organization
Cloudflare, Inc.
Observed location
Toronto, CA
Server header
cloudflare

Edge-IP itibarı bu etki alanıyla ilişkilendirilmez.

Ad sunucuları 2

  • buck.ns.cloudflare.com
  • daniella.ns.cloudflare.com

Location describes the IP network.

TLS sertifikası

Issuer
Let's Encrypt / YE1
Valid from
2026-09-27 22:16:47
Valid until
2026-12-26 22:16:46
Hostname coverage
Certificate hostname mismatch
Validity
Within stored validity dates
Collection time
2026-10-15 04:02:05 UTC
Collection source
PhishDestroy collector
Certificate fingerprint4432ef28be76fe819c317761419661529782f4f5356e08d7bf5da80f785d3edb
Certificate names · 1 SANs
  • steampowered.com.im

Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.

Latest Classified Outcome 2026-10-19 22:14:05 UTC

Primary outcome Redirecting reason: HTTP redirect observed 80% confidence
Attribution source: Current Http Probe
Evidence layers Availability: Redirecting Content: Unknown DNS: Resolved Registration: Unknown
Latest HTTP observation Redirecting HTTP redirect observed 80% 2026-10-19 22:14:05 UTC
RDAP registration Bilinmiyor
Observed timeline last reachable: 2026-10-19 22:14:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Teknolojiler · 4 identified
Detected via Cloudflare Radar · Wappalyzer engine
Bu Alan Adını Bildir Kanıt sunun ve başkalarını korumaya yardımcı olun

VirusTotal Analizi

11 / 92 güvenlik sağlayıcıları bu alanı işaretledi
View on VT
Last analyzed Previous stored snapshot: 1 detection
alphaMountain.ai
CRDF
ESET
Forcepoint ThreatSeeker
Fortinet
G-Data
Gridinsoft
SOCRadar
Sophos
VIPRE
Webroot
Stored Capture Evidence 1 snapshot

Timestamped response metadata retained by the local collection pipeline. Each value below belongs to the displayed archive time.

Archived HTTP response HTTP 200
Requested URL: http://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Final URL: https://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Müdahale
HTTP 200
HTML body
57.6 KB
Compressed
9.9 KB
Links
4 internal · 21 external
Detected technologies
jquerycloudflare
Selected response headers
Content-Type: text/html; charset=utf-8
Server: cloudflare
X-Powered-By: Express
CF-Cache-Status: DYNAMIC
Content-Encoding: gzip
HSTS: not observed DNSSEC: not observed WAF / firewall: observed Cloaking flag: not observed
Favicon fingerprint: 0c6516e22335e762e68bb63cc3f6eee7455fc226d0fc00c62ef13fc93fa16971
Saved response-header values · 14
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
CF-RAY
a4ab0433ddf8381d-EWR
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Oct 2026 01:23:05 GMT
Nel
{"report_to":"cf-nel","success_fraction":0.0,"max_age":604800}
Report-To
{"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=qCnx2IvSrnLhIzEAAWFRgKeifCG%2FGhpnMwVOXHZP%2BQV7WWPU3wXey16umdH1wCrii9YLynWwGbHohLvynVH3uFYpJbVLVxMJs7GAaXyuljHu%2F9oirsjwf8nKB3PNb5%2B6jHXbw%2
Server
cloudflare
Server-Timing
cfCacheStatus;desc="DYNAMIC"
Transfer-Encoding
chunked
Vary
accept-encoding
X-Powered-By
Express

Values retained by the collector; long values may be shortened during collection.

Registration & observation details2

Availability observations

Last reachable observation
Estimate basis
Currently reachable

An estimated time describes an observation window. It does not prove a registrar action or the exact moment a site became unavailable.

Check for cloaking

Compare what a browser and a crawler receive, and check for Keitaro traffic routing.

Page titles differ

redirect: raw=redirect_301; http=301; via=http_proxy; location=https://help.steampowered.com.im/; server=cloudflare

Browser
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Crawler
301 Moved Permanently
help.steampowered.com.im
Stored observation history5

Dated changes retained by the monitor and source collectors. Newest observations appear first; source states are not proof of a takedown.

  1. Availability monitor · Recorded state

    Bilinmiyor→redirected

    http_redirect

  2. Availability monitor · Recorded state

    Bilinmiyor→redirected

    http_redirect

  3. Availability monitor · Recorded state

    Bilinmiyor→redirected

    http_redirect

  4. Availability monitor · Recorded state

    Bilinmiyor→redirected

    http_redirect

  5. Availability monitor · First collection record

    Erişilebilir

Recorded activity

4 entries
  1. Google Safe Browsing

    No threat flag

    View source
  2. VirusTotal

    11/92 engine detections

    View source
  3. URLScan

    Page captured

    View source
  4. Added to PhishDestroy

    help.steampowered.com.im

    View source

Kanıtlar ve Dış Raporlar

Derinlemesine Analiz
Help & reporting

Bu Siteden Etkilendiniz mi?

3 evidence signal groups linked 0 stored notification records Bilinen son aktif

Listed domains receive at least one abuse report; this entry has no retained notification history.

If credentials were compromised, report immediately. Do not engage with recovery scammers.

Hesap kimlik bilgilerini, kişisel bilgileri veya ödeme bilgilerini girdiyseniz ya da bu alan adından bir dosya indirdiyseniz hemen harekete geçin. Aşağıda olayı bildirmenize ve kendinizi korumanıza yardımcı olacak kaynaklar bulunmaktadır.

Official reporting routes

Kurtarma dolandırıcılarına dikkat edin! Suçlular, araştırmacı, avukat veya kurtarma görevlisi gibi davranarak mağdurlarla tekrar iletişime geçebilir. Peşin ücret ödemeyin veya kimlik bilgilerinizi paylaşmayın. Geri ödeme dolandırıcılığı hakkında daha fazla bilgi edinin →

Yerel Yetkililere Bildirin

resmi siber suç iletişim bilgileri veya şikayet taslağı oluştur → almak için ülkenizi seçin.

97 ülke rehberi

Template-based draft · optional AI wording assistance requires separate consent

Yapay zeka destekli taslak — olay ayrıntıları yapay zeka sağlayıcısı tarafından işlenir · Kendiniz inceleyin ve gönderin
After a phishing incident

Mağdurlara Yönelik Öneriler ve Tavsiyeler

Choose the steps that match what you shared. Keep a copy of this report alongside your own records.

Hemen ne yapmalıyım?

Acil

Stop using the suspicious site. Open the real service through its official app or an address you already trust.

  • Tüm şifreleri değiştir — e-posta, Exchange hesapları, aynı şifreyi paylaşan her şey
  • 2FA'yı etkinleştir bir kimlik doğrulama uygulaması kullanarak (SMS değil). SMS tabanlı kurtarma özelliğini devre dışı bırakın
  • Kartları dondur eğer kimlik avı sitesine banka bilgilerinizi girdiyseniz

Raporum için hangi bilgileri toplamalıyım?

FBI yönergeleri

Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗

  • Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
  • Kesin tarih ve saatler — her işlemin ve dolandırıcıyla ilk teması
  • Ekran görüntüleri — dolandırıcılık amaçlı web siteleri, sohbet mesajları, e-postalar, cüzdan işlemleri, sosyal medya
  • Tüm URL'ler ve alan adları dolandırıcı tarafından kullanılan (şunlar dahil) help.steampowered.com.im)
  • İletişim — dolandırıcının kullandığı e-postalar, kısa mesajlar, telefon numaraları ve kullanıcı adları

Tüm ayrıntıları bilmeseniz bile — yine de şikayette bulun. Kısmi bilgiler de soruşturmalara yardımcı olmaktadır.

Bu dolandırıcılığı nereye bildirmeliyim?

  • FBI IC3 — İnternet Suçları Şikayet Merkezi (ABD federal bildirim sistemi)
  • Europol — Avrupa siber suç ihbarları (AB)
  • Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
  • Yerel polis — hemen harekete geçemese bile resmi bir kayıt oluşturur

A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.

How do phishing scams typically work?

  • Sahte web siteleri — alan adları hafifçe değiştirilmiş, orijinal sitelerin piksel düzeyinde birebir kopyaları
  • Domuz kesimi — Telegram, WhatsApp ve flört uygulamaları aracılığıyla haftalarca süren bir süreçte kurulan güvenin ardından paranın çalınması
  • Geri kazanım dolandırıcılıkları — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
  • Yapay zeka destekli dolandırıcılıklar — deepfake’ler, otomatik kimlik avı ve yapay zeka tarafından oluşturulan siteler, dolandırıcılığın tespit edilmesini zorlaştırıyor

Gelecekte kendimi nasıl koruyabilirim?

  • Resmi siteleri yer imlerine ekle — e-postalardaki, özel mesajlardaki veya reklamlardaki bağlantılara asla tıklamayın
  • Etki alanlarını doğrula — kontrol et PhishDestroy etkileşime geçmeden önce. HTTPS'yi, yazım hatalarını ve alan adının yaşını kontrol edin
  • "Gerçek olamayacak kadar iyi" = dolandırıcılık — garantili getiri, ünlülerin desteği, acil son tarihler

Further guidance: NIST · phishing responseFBI IC3 · reports & evidenceFTC · recovery scams

Gelişmelerden Haberdar Olun, Güvende Kalın

Canlı tehditleri izleyin veya bunun yanlış bir uyarı olduğunu düşünüyorsanız bu kayda itiraz edin

Canlı Tehdit Akışı Bu İlanı İtiraz Et
About this reportSources, observation dates and corrections

This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.

The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.

A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.

Embed this reportA compact widget with a link to the evidence
HTML · IFRAME

Bu Raporu Yerleştir

Bu tehdit bilgisini web sitenizde veya blogunuzda paylaşın

embed.html
<iframe
  src="https://phishdestroy.io/tr/embed/domain/help.steampowered.com.im"
  title="PhishDestroy threat report for help.steampowered.com.im"
  width="100%" height="320"
  loading="lazy"
  referrerpolicy="no-referrer"
  sandbox="allow-same-origin allow-popups allow-popups-to-escape-sandbox"
  style="border:0;border-radius:12px;max-width:100%"
></iframe>