Ir para o relatório de segurança
Painel de análises
Segurança de domínio e inteligência contra ameaças
help.steampowered.com.im favicon

help.steampowered.com.im

“Steam Support - Ticket HT-E8JJ-I6WP-QJ2C”

Registrador
Redacted
Resolved IP
104.21.93.40
PhishDestroy assessment Crítico
Disponibilidade Último ativo conhecido Última observação de acessibilidade armazenada Observado · HTTP probe
Sinais de risco
Detecções do VirusTotal: 11/92 Rótulo automático de marca: Gmail
15/10/2026 CDN
API
Este domínio foi sinalizado como malicioso
Mecanismos de segurança relatando uma detecção: 11. Tenha extremo cuidado – não insira credenciais ou informações pessoais.
VirusTotal
11 / 92
engine detections
Google Safe Browsing
No threat flag
Page captures
3
open gallery
Resumo do relatório

Imitação de Gmail: help.steampowered.com.im — Último ativo conhecido (HTTP 301). Resumo das evidências: VirusTotal 11/92 (alphaMountain.ai, CRDF, ESET…

A análise detalhada do PhishDestroy AI permanece em inglês para preservar o registro forense original.

Source evidenceVirusTotal 11 / 92 5 sources

Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.

Analysis

Crítico
VirusTotal
11 / 92
Page captures
3
Page captures Source results Registration record

PhishDestroy threat report

Overview

help.steampowered.com.im is an impersonation phishing site posing as Valve's Steam Support help desk, aimed at Steam gamers and item traders. Its domain copies the real support hostname and adds a ".im" ending, so a quick glance can make it look legitimate. PhishDestroy first saw it on 2026-10-15. As of 2026-10-19 the site was still alive and responding with a redirect.

How the scam works

The page is titled "Steam Support - Ticket HT-E8JJ-I6WP-QJ2C", a fake support ticket meant to persuade the victim that their account has an open case, such as a report, a ban review or a trade hold. Schemes like this push the victim to sign in to "resolve" the ticket on a copied Steam login form, which captures the username, password and Steam Guard code as they are typed. With those credentials the attacker can take over the account, trade away inventory items, spend wallet balance and lock the owner out. Some variants also trick victims into creating an API key or approving a login, which gives the attacker persistent control over trades.

Evidence

On 2026-10-18, 11 of 92 VirusTotal engines flagged the domain. Detecting vendors included alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and SOCRadar. urlscan.io returned a malicious verdict and recognized the Steam brand on the page. The domain is listed on the PhishDestroy blocklist.

Infrastructure

Registrar details for the domain are redacted. The site resolves to 104.21.93.40 on the Cloudflare, Inc. network, geolocated to Canada. Its TLS certificate was issued by Let's Encrypt (YE1), so the padlock in the browser says nothing about whether the site is genuine.

What to do

If you opened this page, close it and type the Steam address yourself or use the official client. If you entered credentials, change your Steam password and the password of the linked email right away. Then use Steam Guard to deauthorize all other devices and check for unfamiliar logins. Revoke any Steam Web API key you did not create, and cancel any trade offers you did not make. Real Steam Support tickets only appear inside your official account. Defenders should block the domain at DNS, proxy and mail gateways, hunt for lookalike "steampowered" domains on unusual extensions, and report the site to Valve and to Cloudflare's abuse channel.

Useful links

urlscan.io scan and screenshotVirusTotal reportGoogle Safe Browsing statusReport phishing to GoogleSite owner? Request a review
Blocklist matchesPhishDestroy 1
PhishDestroy PhishDestroy list View source

Captura armazenada · 3 captures

Primary capture 1 / 3
FontePrimary capture
Recorded2026-10-15 01:34 UTC
StateStored capture
HTTP status at archiveHTTP 200
Final URLhttps://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Position1 / 3
Open capture Wayback Baixar

Domain details

Domínio
URLScan verdict Malicioso score 100 Phishing brand: Steam report ↗
IP Context Cloudflare shared edge origin IP hidden A reputação do Edge-IP não é atribuída a este domínio.
Registrar (base domain) Redacted
Registro da ICANNICANN Lookup (RDAP) →
Pesquisa WHOISRDAP da ICANN para steampowered.com.im →
Registration (base domain)steampowered.com.im · Expires 04/04/2027
Status HTTP301 Moved Permanently
Detalhes técnicosProvenance & timestamps
Detectado pela primeira vez15/10/2026
DOM Analysisanalyzed 15/10/2026score 88/1002 brand signals
Submitted URLhttp://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Favicon Hash
Observed page title
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Automated brand references
Gmail Steam
Certificado TLS
Emitido por Let's Encrypt / YE1 · stored validity ends in 67 days

Network & certificates

Stored technical evidence

Network & DNS

Shared CDN edge
Resolved IP
104.21.93.40
Network ASN
AS13335
Organization
Cloudflare, Inc.
Observed location
Toronto, CA
Server header
cloudflare

A reputação do Edge-IP não é atribuída a este domínio.

Servidores de nomes 2

  • buck.ns.cloudflare.com
  • daniella.ns.cloudflare.com

Location describes the IP network.

Certificado TLS

Issuer
Let's Encrypt / YE1
Valid from
2026-09-27 22:16:47
Valid until
2026-12-26 22:16:46
Hostname coverage
Certificate hostname mismatch
Validity
Within stored validity dates
Collection time
2026-10-15 04:02:05 UTC
Collection source
PhishDestroy collector
Certificate fingerprint4432ef28be76fe819c317761419661529782f4f5356e08d7bf5da80f785d3edb
Certificate names · 1 SANs
  • steampowered.com.im

Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.

viewdns.info · 104.21.93.40rapiddns.io

Latest Classified Outcome 2026-10-19 22:14:05 UTC

Primary outcome Redirecting reason: HTTP redirect observed 80% confidence
Attribution source: Current Http Probe
Evidence layers Availability: Redirecting Content: Unknown DNS: Resolved Registration: Unknown
Latest HTTP observation Redirecting HTTP redirect observed 80% 2026-10-19 22:14:05 UTC
RDAP registration Desconhecido
Observed timeline last reachable: 2026-10-19 22:14:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Tecnologias · 4 identified
Detected via Cloudflare Radar · Wappalyzer engine
Denunciar este domínio Envie evidências e ajude a proteger outras pessoas

Análise do VirusTotal

11 / Os fornecedores de segurança 92 sinalizaram este domínio
View on VT
Last analyzed Previous stored snapshot: 1 detection
alphaMountain.ai
CRDF
ESET
Forcepoint ThreatSeeker
Fortinet
G-Data
Gridinsoft
SOCRadar
Sophos
VIPRE
Webroot
Stored Capture Evidence 1 snapshot

Timestamped response metadata retained by the local collection pipeline. Each value below belongs to the displayed archive time.

Archived HTTP response HTTP 200
Requested URL: http://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Final URL: https://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Resposta
HTTP 200
HTML body
57.6 KB
Compressed
9.9 KB
Links
4 internal · 21 external
Detected technologies
jquerycloudflare
Selected response headers
Content-Type: text/html; charset=utf-8
Server: cloudflare
X-Powered-By: Express
CF-Cache-Status: DYNAMIC
Content-Encoding: gzip
HSTS: not observed DNSSEC: not observed WAF / firewall: observed Cloaking flag: not observed
Favicon fingerprint: 0c6516e22335e762e68bb63cc3f6eee7455fc226d0fc00c62ef13fc93fa16971
Saved response-header values · 14
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
CF-RAY
a4ab0433ddf8381d-EWR
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Oct 2026 01:23:05 GMT
Nel
{"report_to":"cf-nel","success_fraction":0.0,"max_age":604800}
Report-To
{"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=qCnx2IvSrnLhIzEAAWFRgKeifCG%2FGhpnMwVOXHZP%2BQV7WWPU3wXey16umdH1wCrii9YLynWwGbHohLvynVH3uFYpJbVLVxMJs7GAaXyuljHu%2F9oirsjwf8nKB3PNb5%2B6jHXbw%2
Server
cloudflare
Server-Timing
cfCacheStatus;desc="DYNAMIC"
Transfer-Encoding
chunked
Vary
accept-encoding
X-Powered-By
Express

Values retained by the collector; long values may be shortened during collection.

Archived
Registration & observation details2

Availability observations

Last reachable observation
Estimate basis
Currently reachable

An estimated time describes an observation window. It does not prove a registrar action or the exact moment a site became unavailable.

Check for cloaking

Compare what a browser and a crawler receive, and check for Keitaro traffic routing.

Page titles differ

redirect: raw=redirect_301; http=301; via=http_proxy; location=https://help.steampowered.com.im/; server=cloudflare

Browser
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Crawler
301 Moved Permanently
help.steampowered.com.im
Stored observation history5

Dated changes retained by the monitor and source collectors. Newest observations appear first; source states are not proof of a takedown.

  1. Availability monitor · Recorded state

    Desconhecido→redirected

    http_redirect

  2. Availability monitor · Recorded state

    Desconhecido→redirected

    http_redirect

  3. Availability monitor · Recorded state

    Desconhecido→redirected

    http_redirect

  4. Availability monitor · Recorded state

    Desconhecido→redirected

    http_redirect

  5. Availability monitor · First collection record

    Acessível

Recorded activity

4 entries
  1. Google Safe Browsing

    No threat flag

    View source
  2. VirusTotal

    11/92 engine detections

    View source
  3. URLScan

    Page captured

    View source
  4. Added to PhishDestroy

    help.steampowered.com.im

    View source

Evidências e relatórios externos

Análise de Segurança
URLScan Malicioso VirusTotal 11 det. ChainPatrol URLQuery SSL Laboratórios Certificate hostname mismatch CF Radar Abrir relatório WOT ScamAdviser Verificador de lista negra URLVoid Sucuri SiteCheck Observatório MDN
OSINT e Inteligência
Web-Check Full scan SOCRadar Dark web report LeakIX Leak search Shodan Censys ThreatFox Hudson Rock Sign-in search IntelX crt.sh Certificados WHOIS Wayback
DNS e Rede
nslookup.io DNS bgp.tools ASN /Rota
SEO e domínio
SpyFu Moz DA/PA Ahrefs Links de retorno
Análise aprofundada
Análise aprofundada
Help & reporting

Você foi afetado por este site?

3 evidence signal groups linked 0 stored notification records Último ativo conhecido

Listed domains receive at least one abuse report; this entry has no retained notification history.

If credentials were compromised, report immediately. Do not engage with recovery scammers.

Se você inseriu credenciais de conta, informações pessoais ou de pagamento, ou baixou um arquivo deste domínio, tome medidas imediatas. Abaixo estão os recursos para ajudá-lo a relatar o incidente e se proteger.

Immediate steps Find reporting contacts

Official reporting routes

PhishDestroy listing review Não é um relatório de aplicação da lei
Recurso de domínio
Solicite uma revisão se você possui este domínio e acredita que a listagem está incorreta
Cuidado com os golpistas que prometem recuperação! Os criminosos podem entrar em contato novamente com as vítimas fingindo ser investigadores, advogados ou agentes de recuperação. Não pague taxas antecipadas nem compartilhe credenciais. Saiba mais sobre fraudes relacionadas à recuperação →

Notifique as autoridades locais

Selecione seu país para obter contactos oficiais do cibercrime ou crie um rascunho de reclamação →.

Diretório de 97 países

Template-based draft · optional AI wording assistance requires separate consent

Rascunho assistido por IA – os detalhes do incidente são processados pelo provedor de IA · Revise e envie você mesmo
After a phishing incident

Recomendações e orientações para as vítimas

Choose the steps that match what you shared. Keep a copy of this report alongside your own records.

O que devo fazer agora mesmo?

Urgente

Stop using the suspicious site. Open the real service through its official app or an address you already trust.

  • Alterar todas as senhas — e-mail, contas do Exchange, qualquer coisa que use a mesma senha
  • Ativar a autenticação de dois fatores usando um aplicativo autenticador (não por SMS). Desative a recuperação por SMS
  • Cartões de congelamento se você inseriu dados bancários no site de phishing

Que informações devo coletar para o meu relatório?

Diretrizes do FBI

Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗

  • Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
  • Datas e horários exatos — de cada transação e do primeiro contato com o golpista
  • Capturas de tela — sites fraudulentos, mensagens de bate-papo, e-mails, transações em carteiras digitais, redes sociais
  • Todas as URLs e domínios utilizado pelo golpista (incluindo help.steampowered.com.im)
  • Comunicações — e-mails, mensagens de texto, números de telefone e nomes de usuário que o golpista utilizou

Mesmo que você não tenha todos os detalhes — registre uma ocorrência mesmo assim. Mesmo informações parciais ainda ajudam nas investigações.

A quem devo denunciar o golpe?

  • FBI IC3 — Centro de Denúncias de Crimes na Internet (sistema federal de denúncias dos EUA)
  • Europol — Relatórios sobre crimes cibernéticos na Europa (UE)
  • Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
  • Polícia local — cria um registro oficial, mesmo que não possam agir imediatamente

A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.

How do phishing scams typically work?

  • Sites falsos — clones idênticos, até o último pixel, de sites legítimos, com domínios ligeiramente alterados
  • Abate de suínos — confiança construída ao longo de semanas pelo Telegram, WhatsApp e aplicativos de namoro; em seguida, o dinheiro foi roubado
  • Golpes relacionados à recuperação — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
  • Golpes baseados em IA — deepfakes, phishing automatizado e sites gerados por IA, o que torna a fraude mais difícil de detectar

Como posso me proteger no futuro?

  • Adicione os sites oficiais aos favoritos — nunca clique em links de e-mails, mensagens diretas ou anúncios
  • Verificar domínios — verificar PhishDestroy antes de interagir. Verifique se o site usa HTTPS, a ortografia e a idade do domínio
  • "Bom demais para ser verdade" = golpe — retornos garantidos, endossos de celebridades, prazos urgentes

Further guidance: NIST · phishing responseFBI IC3 · reports & evidenceFTC · recovery scams

Verificar qualquer domínio

Análise de ameaças usando lista de bloqueio armazenada, WHOIS, DNS e evidências de verificação pública

Digitalize agora

Denunciar phishing

Envie domínios suspeitos para nosso banco de dados de ameaças — proteja a comunidade

Denunciar

Feed de ameaças em tempo real

Relatórios recentes de phishing e alterações de disponibilidade observadas

Monitorar

Mantenha-se informado, mantenha-se seguro

Monitore ameaças em tempo real ou conteste esta listagem caso acredite que se trate de um falso positivo

Feed de ameaças em tempo real Recorrer deste anúncio
About this reportSources, observation dates and corrections

This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.

The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.

A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.

Request a correction or appeal How PhishDestroy works
Embed this reportA compact widget with a link to the evidence
HTML · IFRAME

Incorporar este relatório

Compartilhe essas informações sobre ameaças em seu site ou blog

embed.html 
<iframe
  src="https://phishdestroy.io/pt-br/embed/domain/help.steampowered.com.im"
  title="PhishDestroy threat report for help.steampowered.com.im"
  width="100%" height="320"
  loading="lazy"
  referrerpolicy="no-referrer"
  sandbox="allow-same-origin allow-popups allow-popups-to-escape-sandbox"
  style="border:0;border-radius:12px;max-width:100%"
></iframe>