ABUSE NOTICE · 7D+ OPEN
Outgoing abuse reports are recorded; the latest stored availability evidence still shows the domain reachable.
Notification and current-status evidence
The sent-report ledger records the first outgoing report at .
The recorded recipient is abuse@ownregistrar.com.
The latest stored availability evidence still shows the domain reachable; 1 month has elapsed since the first outgoing report.
ICANN RAA §3.18 describes registrar abuse-contact and handling obligations.
This section records outgoing timestamps, listed recipients, case identifiers, and later availability. It does not by itself prove receipt, acknowledgement, investigation, remediation, or contractual non-compliance.
onchain-deskcryptohelps.com is an impersonation phishing page that poses as Crypto.com and targets the exchange's customers and wallet users. Its name dresses it up as an on-chain help desk, a framing meant to catch people who are already looking for support. PhishDestroy first flagged it on 2026-09-13, and as of 2026-10-19 the site was still online and serving content.
How the scam works
Fake support pages like this one borrow Crypto.com's branding and promise to fix a frozen account, a stuck transaction or a verification problem. The victim is then asked to sign in, hand over a 2FA code or recovery phrase, or connect a wallet. Whatever is entered goes straight to the operators, who use it to empty the exchange account or the wallet. The page title reads "403 Forbidden," while scanners matched the content to Crypto.com and we classify it as impersonation phishing.
Evidence
On 2026-09-14, 13 of 89 VirusTotal engines flagged the domain, including BitDefender, ESET, Emsisoft, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and Kaspersky. That is a minority of engines, but the vendors that flagged it are established ones. urlscan.io returned a malicious verdict and independently detected Crypto.com branding on the page. MetaMask and SEAL list the domain alongside PhishDestroy, and five AlienVault OTX pulses reference it. Several unrelated sources reached the same conclusion.
Infrastructure
The domain was registered through OwnRegistrar, Inc. on 2026-09-11, only two days before PhishDestroy detected it. That short gap fits a site set up to run a campaign right away. Traffic passes through Cloudflare, Inc. at an address geolocated to Canada, which hides the actual origin server. The Let's Encrypt certificate gives the page a padlock, but that only means the connection is encrypted. It does not show that the site belongs to Crypto.com.
What to do
If you entered Crypto.com credentials here, change your password from the official app immediately, reset 2FA, and review recent logins, withdrawals and whitelisted addresses. If you shared a recovery phrase, treat that wallet as compromised and move your funds to a new wallet created on a clean device. If you connected a wallet or signed anything, revoke token approvals with a trusted approval-checker and contact Crypto.com support only through the official app. Security teams should block the domain at DNS and proxy level and add it to mail filters, since links to fake support desks often spread through email, direct messages and search ads.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Evidence layersAvailability: Content servingContent: Content served at rootDNS: ResolvedRegistration: Unknown
Latest HTTP observationコンテンツ公開中Ordinary HTTP content served90%2026-10-19 22:35:05 UTC
RDAP registration不明
Observed timelinelast reachable: 2026-10-19 22:35:05 UTClast content: 2026-10-19 22:35:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
使用技術 · 11 identified
W
WordPress
CMSBlogs
WordPress is a free and open-source content management system written in PHP and paired with a MySQL or MariaDB database. Features include a plugin architecture and a template system.
Query Migrate is a javascript library that allows you to preserve the compatibility of your jQuery code developed for versions of jQuery older than 1.9.
jQuery is a JavaScript library which is a free, open-source software designed to simplify HTML DOM tree traversal and manipulation, as well as event handling, CSS animation, and Ajax.
Cloudflare is a web-infrastructure and website-security company, providing content-delivery-network services, DDoS mitigation, Internet security, and distributed domain-name-server services.
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
地元の警察 — たとえ直ちに行動を起こせなくても、公式な記録が残される
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
詐欺による金銭の返還を装った詐欺 — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
