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help.steampowered.com.im

“Steam Support - Ticket HT-E8JJ-I6WP-QJ2C”

Registrar
Redacted
Resolved IP
104.21.93.40
PhishDestroy assessment Critico
Disponibilità Ultimo attivo conosciuto Ultima osservazione di raggiungibilità memorizzata Osservato · HTTP probe
Segnali di rischio
Rilevamenti VirusTotal: 11/92 Etichetta automatica del marchio: Gmail
15/10/2026 CDN
API
Questo dominio è stato segnalato come dannoso
Motori di sicurezza che segnalano un rilevamento: 11. Prestare estrema cautela: non inserire credenziali o informazioni personali.
VirusTotal
11 / 92
engine detections
Google Safe Browsing
No threat flag
Page captures
3
open gallery
Riepilogo del rapporto

Imitazione di Gmail: help.steampowered.com.im — Ultimo attivo conosciuto (HTTP 301). Riepilogo delle prove: VirusTotal 11/92 (alphaMountain.ai, CRDF, ESET…

L’analisi dettagliata di PhishDestroy AI resta in inglese per preservare il rapporto forense originale.

Source evidenceVirusTotal 11 / 92 5 sources

Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.

Analysis

Critico
VirusTotal
11 / 92
Page captures
3
Page captures Source results Registration record

PhishDestroy threat report

Overview

help.steampowered.com.im is an impersonation phishing site posing as Valve's Steam Support help desk, aimed at Steam gamers and item traders. Its domain copies the real support hostname and adds a ".im" ending, so a quick glance can make it look legitimate. PhishDestroy first saw it on 2026-10-15. As of 2026-10-19 the site was still alive and responding with a redirect.

How the scam works

The page is titled "Steam Support - Ticket HT-E8JJ-I6WP-QJ2C", a fake support ticket meant to persuade the victim that their account has an open case, such as a report, a ban review or a trade hold. Schemes like this push the victim to sign in to "resolve" the ticket on a copied Steam login form, which captures the username, password and Steam Guard code as they are typed. With those credentials the attacker can take over the account, trade away inventory items, spend wallet balance and lock the owner out. Some variants also trick victims into creating an API key or approving a login, which gives the attacker persistent control over trades.

Evidence

On 2026-10-18, 11 of 92 VirusTotal engines flagged the domain. Detecting vendors included alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and SOCRadar. urlscan.io returned a malicious verdict and recognized the Steam brand on the page. The domain is listed on the PhishDestroy blocklist.

Infrastructure

Registrar details for the domain are redacted. The site resolves to 104.21.93.40 on the Cloudflare, Inc. network, geolocated to Canada. Its TLS certificate was issued by Let's Encrypt (YE1), so the padlock in the browser says nothing about whether the site is genuine.

What to do

If you opened this page, close it and type the Steam address yourself or use the official client. If you entered credentials, change your Steam password and the password of the linked email right away. Then use Steam Guard to deauthorize all other devices and check for unfamiliar logins. Revoke any Steam Web API key you did not create, and cancel any trade offers you did not make. Real Steam Support tickets only appear inside your official account. Defenders should block the domain at DNS, proxy and mail gateways, hunt for lookalike "steampowered" domains on unusual extensions, and report the site to Valve and to Cloudflare's abuse channel.

Useful links

urlscan.io scan and screenshotVirusTotal reportGoogle Safe Browsing statusReport phishing to GoogleSite owner? Request a review
Blocklist matchesPhishDestroy 1
PhishDestroy PhishDestroy list View source

Acquisizione salvata · 3 captures

Primary capture 1 / 3
FontePrimary capture
Recorded2026-10-15 01:34 UTC
StateStored capture
HTTP status at archiveHTTP 200
Final URLhttps://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Position1 / 3
Open capture Wayback Scarica

Domain details

Dominio
URLScan verdict Malevolo score 100 Phishing brand: Steam report ↗
IP Context Cloudflare shared edge origin IP hidden La reputazione Edge-IP non è attribuita a questo dominio.
Registrar (base domain) Redacted
Registro ICANNICANN Lookup (RDAP) →
Ricerca WHOISICANN RDAP per steampowered.com.im →
Registration (base domain)steampowered.com.im · Expires 04/04/2027
Stato HTTP301 Moved Permanently
Dettagli tecniciProvenance & timestamps
Rilevato per la prima volta15/10/2026
DOM Analysisanalyzed 15/10/2026score 88/1002 brand signals
Submitted URLhttp://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Favicon Hash
Observed page title
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Automated brand references
Gmail Steam
Certificato TLS
Emesso da Let's Encrypt / YE1 · stored validity ends in 67 days

Network & certificates

Stored technical evidence

Network & DNS

Shared CDN edge
Resolved IP
104.21.93.40
Network ASN
AS13335
Organization
Cloudflare, Inc.
Observed location
Toronto, CA
Server header
cloudflare

La reputazione Edge-IP non è attribuita a questo dominio.

Nameserver 2

  • buck.ns.cloudflare.com
  • daniella.ns.cloudflare.com

Location describes the IP network.

Certificato TLS

Issuer
Let's Encrypt / YE1
Valid from
2026-09-27 22:16:47
Valid until
2026-12-26 22:16:46
Hostname coverage
Certificate hostname mismatch
Validity
Within stored validity dates
Collection time
2026-10-15 04:02:05 UTC
Collection source
PhishDestroy collector
Certificate fingerprint4432ef28be76fe819c317761419661529782f4f5356e08d7bf5da80f785d3edb
Certificate names · 1 SANs
  • steampowered.com.im

Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.

viewdns.info · 104.21.93.40rapiddns.io

Latest Classified Outcome 2026-10-19 22:14:05 UTC

Primary outcome Redirecting reason: HTTP redirect observed 80% confidence
Attribution source: Current Http Probe
Evidence layers Availability: Redirecting Content: Unknown DNS: Resolved Registration: Unknown
Latest HTTP observation Redirecting HTTP redirect observed 80% 2026-10-19 22:14:05 UTC
RDAP registration Sconosciuto
Observed timeline last reachable: 2026-10-19 22:14:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Tecnologie · 4 identified
Detected via Cloudflare Radar · Wappalyzer engine
Segnala questo dominio Invia le prove e contribuisci a proteggere gli altri

Analisi di VirusTotal

11 / I fornitori di sicurezza 92 hanno contrassegnato questo dominio
View on VT
Last analyzed Previous stored snapshot: 1 detection
alphaMountain.ai
CRDF
ESET
Forcepoint ThreatSeeker
Fortinet
G-Data
Gridinsoft
SOCRadar
Sophos
VIPRE
Webroot
Stored Capture Evidence 1 snapshot

Timestamped response metadata retained by the local collection pipeline. Each value below belongs to the displayed archive time.

Archived HTTP response HTTP 200
Requested URL: http://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Final URL: https://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Risposta
HTTP 200
HTML body
57.6 KB
Compressed
9.9 KB
Links
4 internal · 21 external
Detected technologies
jquerycloudflare
Selected response headers
Content-Type: text/html; charset=utf-8
Server: cloudflare
X-Powered-By: Express
CF-Cache-Status: DYNAMIC
Content-Encoding: gzip
HSTS: not observed DNSSEC: not observed WAF / firewall: observed Cloaking flag: not observed
Favicon fingerprint: 0c6516e22335e762e68bb63cc3f6eee7455fc226d0fc00c62ef13fc93fa16971
Saved response-header values · 14
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
CF-RAY
a4ab0433ddf8381d-EWR
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Oct 2026 01:23:05 GMT
Nel
{"report_to":"cf-nel","success_fraction":0.0,"max_age":604800}
Report-To
{"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=qCnx2IvSrnLhIzEAAWFRgKeifCG%2FGhpnMwVOXHZP%2BQV7WWPU3wXey16umdH1wCrii9YLynWwGbHohLvynVH3uFYpJbVLVxMJs7GAaXyuljHu%2F9oirsjwf8nKB3PNb5%2B6jHXbw%2
Server
cloudflare
Server-Timing
cfCacheStatus;desc="DYNAMIC"
Transfer-Encoding
chunked
Vary
accept-encoding
X-Powered-By
Express

Values retained by the collector; long values may be shortened during collection.

Archived
Registration & observation details2

Availability observations

Last reachable observation
Estimate basis
Currently reachable

An estimated time describes an observation window. It does not prove a registrar action or the exact moment a site became unavailable.

Check for cloaking

Compare what a browser and a crawler receive, and check for Keitaro traffic routing.

Page titles differ

redirect: raw=redirect_301; http=301; via=http_proxy; location=https://help.steampowered.com.im/; server=cloudflare

Browser
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Crawler
301 Moved Permanently
help.steampowered.com.im
Stored observation history5

Dated changes retained by the monitor and source collectors. Newest observations appear first; source states are not proof of a takedown.

  1. Availability monitor · Recorded state

    Sconosciuto→redirected

    http_redirect

  2. Availability monitor · Recorded state

    Sconosciuto→redirected

    http_redirect

  3. Availability monitor · Recorded state

    Sconosciuto→redirected

    http_redirect

  4. Availability monitor · Recorded state

    Sconosciuto→redirected

    http_redirect

  5. Availability monitor · First collection record

    Raggiungibile

Recorded activity

4 entries
  1. Google Safe Browsing

    No threat flag

    View source
  2. VirusTotal

    11/92 engine detections

    View source
  3. URLScan

    Page captured

    View source
  4. Added to PhishDestroy

    help.steampowered.com.im

    View source

Dati e relazioni esterne

Analisi della sicurezza
URLScan Malevolo VirusTotal 11 det. ChainPatrol URLQuery SSL Laboratori Certificate hostname mismatch CF Radar Apri il rapporto WOT ScamAdviser Verifica lista nera URLVoid Sucuri SiteCheck Osservatorio MDN
OSINT e intelligence
Web-Check Full scan SOCRadar Dark web report LeakIX Leak search Shodan Censys ThreatFox Hudson Rock Sign-in search IntelX crt.sh Certificati WHOIS Wayback
DNS e rete
nslookup.io DNS bgp.tools ASN /Percorso
SEO e dominio
SpyFu Moz DA/PA Ahrefs Backlink
Analisi approfondita
Analisi approfondita
Help & reporting

Questo sito ti ha influenzato in qualche modo?

3 evidence signal groups linked 0 stored notification records Ultimo attivo conosciuto

Listed domains receive at least one abuse report; this entry has no retained notification history.

If credentials were compromised, report immediately. Do not engage with recovery scammers.

Se hai inserito credenziali dell'account, informazioni personali o di pagamento oppure hai scaricato un file da questo dominio, agisci immediatamente. Di seguito sono riportate le risorse per aiutarti a segnalare l'incidente e proteggerti.

Immediate steps Find reporting contacts

Official reporting routes

Europol
Trova il canale di segnalazione ufficiale per il tuo paese dell'UE
National police directory
Find your country
PhishDestroy listing review Non un rapporto delle forze dell'ordine
Ricorso in materia di domini
Richiedi una revisione se possiedi questo dominio e ritieni che l'elenco non sia corretto
Attenzione ai truffatori che promettono il recupero dei fondi! I criminali possono contattare nuovamente le vittime fingendo di essere investigatori, avvocati o agenti di recupero. Non pagare commissioni anticipate né condividere credenziali. Scopri di più sulle frodi relative ai sussidi di recupero →

Segnalalo alle autorità locali

Seleziona il tuo Paese per ottenere contatti ufficiali del crimine informatico o creare una bozza di reclamo →.

Elenco di 97 paesi

Template-based draft · optional AI wording assistance requires separate consent

Bozza assistita dall'intelligenza artificiale: i dettagli dell'incidente vengono elaborati dal fornitore di intelligenza artificiale · Controllalo e invialo tu stesso
After a phishing incident

Raccomandazioni e consigli per le vittime

Choose the steps that match what you shared. Keep a copy of this report alongside your own records.

Cosa devo fare subito?

Urgente

Stop using the suspicious site. Open the real service through its official app or an address you already trust.

  • Modifica tutte le password — e-mail, account Exchange, qualsiasi servizio che utilizzi la stessa password
  • Abilita l'autenticazione a due fattori (2FA) utilizzando un'app di autenticazione (non via SMS). Disattiva il recupero tramite SMS
  • Carte congelate se hai inserito i tuoi dati bancari sul sito di phishing

Quali informazioni devo raccogliere per la mia relazione?

Linee guida dell'FBI

Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗

  • Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
  • Date e orari esatti — di ogni transazione e del primo contatto con il truffatore
  • Schermate — siti web truffaldini, messaggi in chat, e-mail, transazioni tramite portafoglio digitale, social media
  • Tutti gli URL e i domini utilizzato dal truffatore (tra cui help.steampowered.com.im)
  • Comunicazioni — e-mail, SMS, numeri di telefono, nomi utente utilizzati dal truffatore

Anche se non conosci tutti i dettagli — sporgere comunque denuncia. Anche le informazioni parziali sono comunque utili alle indagini.

A chi devo segnalare la truffa?

  • FBI IC3 — Internet Crime Complaint Center (sistema di segnalazione federale degli Stati Uniti)
  • Europol — Segnalazioni relative alla criminalità informatica in Europa (UE)
  • Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
  • Polizia locale — crea un documento ufficiale, anche se non è in grado di agire immediatamente

A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.

How do phishing scams typically work?

  • Siti web fasulli — cloni perfetti, al pixel, di siti legittimi con domini leggermente modificati
  • Macellazione dei suini — fiducia conquistata nel corso di settimane tramite Telegram/WhatsApp/app di incontri, per poi rubare i soldi
  • Truffe legate al recupero dei fondi — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
  • Truffe basate sull'intelligenza artificiale — i deepfake, il phishing automatizzato e i siti generati dall’intelligenza artificiale rendono più difficile individuare le frodi

Come posso proteggermi in futuro?

  • Aggiungi i siti ufficiali ai preferiti — Non cliccare mai sui link contenuti nelle e-mail, nei messaggi diretti o negli annunci pubblicitari
  • Verifica i domini — controllare PhishDestroy prima di interagire. Verifica l'HTTPS, l'ortografia e l'età del dominio
  • "Troppo bello per essere vero" = truffa — rendimenti garantiti, testimonial di personaggi famosi, scadenze urgenti

Further guidance: NIST · phishing responseFBI IC3 · reports & evidenceFTC · recovery scams

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About this reportSources, observation dates and corrections

This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.

The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.

A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.

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