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Dasbor Analitik
Keamanan domain dan intelijen ancaman
help.steampowered.com.im favicon

help.steampowered.com.im

“Steam Support - Ticket HT-E8JJ-I6WP-QJ2C”

Registrar
Redacted
Resolved IP
104.21.93.40
PhishDestroy assessment Kritis
Ketersediaan Terakhir diketahui aktif Pengamatan keterjangkauan tersimpan terbaru Teramati · HTTP probe
Sinyal risiko
Deteksi Total Virus: 11/92 Label merek otomatis: Gmail
15/10/2026 CDN
API
Domain ini telah ditandai sebagai berbahaya
Mesin keamanan melaporkan deteksi: 11. Berhati-hatilah — jangan memasukkan kredensial atau informasi pribadi.
VirusTotal
11 / 92
engine detections
Google Safe Browsing
No threat flag
Page captures
3
open gallery
Ringkasan laporan

Peniruan Gmail: help.steampowered.com.im — Terakhir diketahui aktif (HTTP 301). Ringkasan bukti: VirusTotal 11/92 (alphaMountain.ai, CRDF, ESET, Forcepoint…

Analisis terperinci PhishDestroy AI di bawah tetap berbahasa Inggris untuk menjaga catatan forensik asli.

Source evidenceVirusTotal 11 / 92 5 sources

VirusTotal

11 / 92 engine detections

Buka laporan

Google Safe Browsing

No threat flag

Buka laporan

Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.

Analysis

Kritis
VirusTotal
11 / 92
Page captures
3
Page captures Source results Registration record

PhishDestroy threat report

Overview

help.steampowered.com.im is an impersonation phishing site posing as Valve's Steam Support help desk, aimed at Steam gamers and item traders. Its domain copies the real support hostname and adds a ".im" ending, so a quick glance can make it look legitimate. PhishDestroy first saw it on 2026-10-15. As of 2026-10-19 the site was still alive and responding with a redirect.

How the scam works

The page is titled "Steam Support - Ticket HT-E8JJ-I6WP-QJ2C", a fake support ticket meant to persuade the victim that their account has an open case, such as a report, a ban review or a trade hold. Schemes like this push the victim to sign in to "resolve" the ticket on a copied Steam login form, which captures the username, password and Steam Guard code as they are typed. With those credentials the attacker can take over the account, trade away inventory items, spend wallet balance and lock the owner out. Some variants also trick victims into creating an API key or approving a login, which gives the attacker persistent control over trades.

Evidence

On 2026-10-18, 11 of 92 VirusTotal engines flagged the domain. Detecting vendors included alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and SOCRadar. urlscan.io returned a malicious verdict and recognized the Steam brand on the page. The domain is listed on the PhishDestroy blocklist.

Infrastructure

Registrar details for the domain are redacted. The site resolves to 104.21.93.40 on the Cloudflare, Inc. network, geolocated to Canada. Its TLS certificate was issued by Let's Encrypt (YE1), so the padlock in the browser says nothing about whether the site is genuine.

What to do

If you opened this page, close it and type the Steam address yourself or use the official client. If you entered credentials, change your Steam password and the password of the linked email right away. Then use Steam Guard to deauthorize all other devices and check for unfamiliar logins. Revoke any Steam Web API key you did not create, and cancel any trade offers you did not make. Real Steam Support tickets only appear inside your official account. Defenders should block the domain at DNS, proxy and mail gateways, hunt for lookalike "steampowered" domains on unusual extensions, and report the site to Valve and to Cloudflare's abuse channel.

Useful links

urlscan.io scan and screenshotVirusTotal reportGoogle Safe Browsing statusReport phishing to GoogleSite owner? Request a review
Blocklist matchesPhishDestroy 1
PhishDestroy PhishDestroy list View source

Tangkapan tersimpan · 3 captures

Primary capture 1 / 3
SumberPrimary capture
Recorded2026-10-15 01:34 UTC
StateStored capture
HTTP status at archiveHTTP 200
Final URLhttps://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Position1 / 3
Open capture Wayback Unduh

Domain details

Domain
URLScan verdict Berbahaya score 100 Phishing brand: Steam report ↗
IP Context Cloudflare shared edge origin IP hidden Reputasi Edge-IP tidak dikaitkan dengan domain ini.
Registrar (base domain) Redacted
Pendaftar ICANNICANN Lookup (RDAP) →
Pencarian WHOISICANN RDAP untuk steampowered.com.im →
Registration (base domain)steampowered.com.im · Expires 04/04/2027
Status HTTP301 Moved Permanently
Detail teknisProvenance & timestamps
Pertama Kali Terdeteksi15/10/2026
DOM Analysisanalyzed 15/10/2026score 88/1002 brand signals
Submitted URLhttp://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Favicon Hash
Observed page title
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Automated brand references
Gmail Steam
Sertifikat TLS
Diterbitkan oleh Let's Encrypt / YE1 · stored validity ends in 67 days

Network & certificates

Stored technical evidence

Network & DNS

Shared CDN edge
Resolved IP
104.21.93.40
Network ASN
AS13335
Organization
Cloudflare, Inc.
Observed location
Toronto, CA
Server header
cloudflare

Reputasi Edge-IP tidak dikaitkan dengan domain ini.

Server nama 2

  • buck.ns.cloudflare.com
  • daniella.ns.cloudflare.com

Location describes the IP network.

Sertifikat TLS

Issuer
Let's Encrypt / YE1
Valid from
2026-09-27 22:16:47
Valid until
2026-12-26 22:16:46
Hostname coverage
Certificate hostname mismatch
Validity
Within stored validity dates
Collection time
2026-10-15 04:02:05 UTC
Collection source
PhishDestroy collector
Certificate fingerprint4432ef28be76fe819c317761419661529782f4f5356e08d7bf5da80f785d3edb
Certificate names · 1 SANs
  • steampowered.com.im

Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.

viewdns.info · 104.21.93.40rapiddns.io

Latest Classified Outcome 2026-10-19 22:14:05 UTC

Primary outcome Redirecting reason: HTTP redirect observed 80% confidence
Attribution source: Current Http Probe
Evidence layers Availability: Redirecting Content: Unknown DNS: Resolved Registration: Unknown
Latest HTTP observation Redirecting HTTP redirect observed 80% 2026-10-19 22:14:05 UTC
RDAP registration Tidak diketahui
Observed timeline last reachable: 2026-10-19 22:14:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Teknologi · 4 identified
Detected via Cloudflare Radar · Wappalyzer engine
Laporkan Domain Ini Kirimkan bukti & bantu lindungi orang lain

Analisis VirusTotal

11 / Vendor keamanan 92 menandai domain ini
View on VT
Last analyzed Previous stored snapshot: 1 detection
alphaMountain.ai
CRDF
ESET
Forcepoint ThreatSeeker
Fortinet
G-Data
Gridinsoft
SOCRadar
Sophos
VIPRE
Webroot
Stored Capture Evidence 1 snapshot

Timestamped response metadata retained by the local collection pipeline. Each value below belongs to the displayed archive time.

Archived HTTP response HTTP 200
Requested URL: http://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Final URL: https://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Respons
HTTP 200
HTML body
57.6 KB
Compressed
9.9 KB
Links
4 internal · 21 external
Detected technologies
jquerycloudflare
Selected response headers
Content-Type: text/html; charset=utf-8
Server: cloudflare
X-Powered-By: Express
CF-Cache-Status: DYNAMIC
Content-Encoding: gzip
HSTS: not observed DNSSEC: not observed WAF / firewall: observed Cloaking flag: not observed
Favicon fingerprint: 0c6516e22335e762e68bb63cc3f6eee7455fc226d0fc00c62ef13fc93fa16971
Saved response-header values · 14
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
CF-RAY
a4ab0433ddf8381d-EWR
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Oct 2026 01:23:05 GMT
Nel
{"report_to":"cf-nel","success_fraction":0.0,"max_age":604800}
Report-To
{"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=qCnx2IvSrnLhIzEAAWFRgKeifCG%2FGhpnMwVOXHZP%2BQV7WWPU3wXey16umdH1wCrii9YLynWwGbHohLvynVH3uFYpJbVLVxMJs7GAaXyuljHu%2F9oirsjwf8nKB3PNb5%2B6jHXbw%2
Server
cloudflare
Server-Timing
cfCacheStatus;desc="DYNAMIC"
Transfer-Encoding
chunked
Vary
accept-encoding
X-Powered-By
Express

Values retained by the collector; long values may be shortened during collection.

Archived
Registration & observation details2

Availability observations

Last reachable observation
Estimate basis
Currently reachable

An estimated time describes an observation window. It does not prove a registrar action or the exact moment a site became unavailable.

Check for cloaking

Compare what a browser and a crawler receive, and check for Keitaro traffic routing.

Page titles differ

redirect: raw=redirect_301; http=301; via=http_proxy; location=https://help.steampowered.com.im/; server=cloudflare

Browser
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Crawler
301 Moved Permanently
help.steampowered.com.im
Stored observation history5

Dated changes retained by the monitor and source collectors. Newest observations appear first; source states are not proof of a takedown.

  1. Availability monitor · Recorded state

    Tidak diketahui→redirected

    http_redirect

  2. Availability monitor · Recorded state

    Tidak diketahui→redirected

    http_redirect

  3. Availability monitor · Recorded state

    Tidak diketahui→redirected

    http_redirect

  4. Availability monitor · Recorded state

    Tidak diketahui→redirected

    http_redirect

  5. Availability monitor · First collection record

    Dapat dijangkau

Recorded activity

4 entries
  1. Google Safe Browsing

    No threat flag

    View source
  2. VirusTotal

    11/92 engine detections

    View source
  3. URLScan

    Page captured

    View source
  4. Added to PhishDestroy

    help.steampowered.com.im

    View source

Bukti & Laporan Eksternal

Analisis Keamanan
URLScan Berbahaya VirusTotal 11 det. ChainPatrol URLQuery SSL Laboratorium Certificate hostname mismatch CF Radar Buka laporan WOT ScamAdviser Pemeriksa Daftar Hitam URLVoid Sucuri SiteCheck Observatorium MDN
OSINT & Intelijen
Web-Check Full scan SOCRadar Dark web report LeakIX Leak search Shodan Censys ThreatFox Batu Hudson Sign-in search IntelX crt.sh Sertifikat WHOIS Wayback
DNS & Jaringan
nslookup.io DNS bgp.tools ASN /Rute
SEO & Domain
SpyFu Moz DA/PA Ahrefs Tautan balik
Analisis Mendalam
Analisis Mendalam
Help & reporting

Apakah Anda Terpengaruh oleh Situs Ini?

3 evidence signal groups linked 0 stored notification records Terakhir diketahui aktif

Listed domains receive at least one abuse report; this entry has no retained notification history.

If credentials were compromised, report immediately. Do not engage with recovery scammers.

Jika Anda memasukkan kredensial akun, informasi pribadi atau pembayaran, atau mengunduh file dari domain ini, segera ambil tindakan. Di bawah ini adalah sumber daya untuk membantu Anda melaporkan insiden tersebut dan melindungi diri Anda sendiri.

Immediate steps Find reporting contacts

Official reporting routes

PhishDestroy listing review Bukan laporan penegakan hukum
Banding atas Nama Domain
Minta peninjauan jika Anda pemilik domain ini dan yakin cantumannya salah
Waspadalah terhadap penipu yang mengatasnamakan pemulihan! Penjahat dapat menghubungi korban lagi sambil berpura-pura menjadi penyelidik, pengacara, atau agen pemulihan. Jangan membayar biaya di muka atau membagikan kredensial. Pelajari lebih lanjut tentang penipuan dalam proses pemulihan →

Laporkan kepada Pihak Berwenang di Daerah Anda

Pilih negara Anda untuk mendapatkan kontak resmi kejahatan dunia maya, atau membuat draf pengaduan →.

Direktori 97 negara

Template-based draft · optional AI wording assistance requires separate consent

Draf yang dibantu AI — detail insiden diproses oleh penyedia AI · Tinjau dan kirimkan sendiri
After a phishing incident

Rekomendasi & Saran bagi Para Korban

Choose the steps that match what you shared. Keep a copy of this report alongside your own records.

Apa yang harus saya lakukan segera?

Mendesak

Stop using the suspicious site. Open the real service through its official app or an address you already trust.

  • Ubah semua kata sandi — email, akun Exchange, apa pun yang menggunakan kata sandi yang sama
  • Aktifkan 2FA menggunakan aplikasi otentikator (bukan SMS). Nonaktifkan pemulihan berbasis SMS
  • Kartu pembeku jika Anda telah memasukkan detail perbankan di situs phishing tersebut

Informasi apa saja yang sebaiknya saya kumpulkan untuk laporan saya?

Pedoman FBI

Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗

  • Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
  • Tanggal dan waktu yang tepat — dari setiap transaksi dan kontak pertama dengan penipu
  • Tangkapan layar — situs web penipuan, pesan obrolan, email, transaksi dompet digital, media sosial
  • Semua URL & domain digunakan oleh penipu (termasuk help.steampowered.com.im)
  • Komunikasi — email, pesan teks, nomor telepon, dan nama pengguna yang digunakan oleh penipu tersebut

Meskipun kamu belum mengetahui semua detailnya — tetap saja ajukan laporan. Informasi yang tidak lengkap tetap dapat membantu penyelidikan.

Ke mana saya harus melaporkan penipuan ini?

  • FBI IC3 — Pusat Pengaduan Kejahatan Internet (Laporan tingkat federal AS)
  • Europol — Pelaporan kejahatan siber di Eropa (UE)
  • Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
  • Polisi setempat — membuat catatan resmi, meskipun mereka tidak dapat bertindak segera

A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.

How do phishing scams typically work?

  • Situs web palsu — salinan yang persis sama dengan situs asli, dengan domain yang sedikit diubah
  • Pemotongan babi — kepercayaan yang dibangun selama beberapa minggu melalui Telegram/WhatsApp/aplikasi kencan, lalu uangnya dicuri
  • Penipuan pemulihan — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
  • Penipuan yang didukung oleh kecerdasan buatan — deepfakes, serangan phishing otomatis, dan situs yang dihasilkan oleh kecerdasan buatan (AI) yang membuat penipuan semakin sulit dideteksi

Bagaimana cara saya melindungi diri di masa depan?

  • Tandai situs resmi — jangan pernah mengklik tautan dari email, pesan langsung (DM), atau iklan
  • Memverifikasi domain — periksa PhishDestroy Sebelum berinteraksi. Periksa HTTPS, ejaan, dan usia domain
  • "Terlalu bagus untuk jadi kenyataan" = penipuan — imbal hasil yang dijamin, dukungan dari selebriti, tenggat waktu yang mendesak

Further guidance: NIST · phishing responseFBI IC3 · reports & evidenceFTC · recovery scams

Periksa Domain Apa Pun

Analisis ancaman menggunakan daftar blokir yang disimpan, WHOIS, DNS, dan bukti pemindaian publik

Pindai Sekarang

Laporkan Phishing

Laporkan domain yang mencurigakan ke basis data ancaman kami — lindungi komunitas

Laporan

Pemberitahuan Ancaman Real-Time

Laporan phishing terbaru dan perubahan ketersediaan yang diamati

Pantau

Tetap Terinformasi, Tetap Aman

Pantau ancaman secara langsung atau ajukan keberatan terhadap daftar ini jika Anda yakin ini merupakan false positive

Pemberitahuan Ancaman Real-Time Ajukan Banding Terhadap Iklan Ini
About this reportSources, observation dates and corrections

This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.

The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.

A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.

Request a correction or appeal How PhishDestroy works
Embed this reportA compact widget with a link to the evidence
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Sematkan Laporan Ini

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