consultmovida.online is an impersonation phishing page dressed up as a customer help desk. Its page title, "Assistência para Clientes" (Customer Assistance), and a domain built around "consult" plus "movida" point at Portuguese-speaking customers who expect to reach a company's support team. PhishDestroy first flagged it on 2026-08-31. The site is now dead: it has been offline since 2026-09-11, and its DNS was still inactive on 2026-10-19.
How the scam works
Fake support pages work by catching people who are already looking for help with a booking, bill or account problem. The visitor is asked to "confirm" their identity, often with login credentials, ID numbers, phone numbers or card details, and sometimes to pay a small fee to settle the supposed issue. Everything typed into the form goes straight to the operators, who can use it to take over accounts, make fraudulent charges or run follow-up calls and messages that look official.
Evidence
VirusTotal flagged the domain on 2026-09-06, with 5 of 90 engines marking it malicious: alphaMountain.ai, CRDF, Forcepoint ThreatSeeker, SOCRadar and VIPRE. That count is modest. It still means five independent vendors reached the same verdict within about a week of the site appearing. The domain is also referenced in 4 AlienVault OTX threat pulses, and PhishDestroy lists it on its blocklist.
Infrastructure
The domain was registered on 2026-08-27 through HOSTINGER operations, UAB, and was already serving its phishing page when PhishDestroy caught it four days later. That short gap is typical of throwaway domains set up for a single campaign. It was hosted at 88.222.222.6 on a network located in Cyprus. The whole lifecycle, from registration to going dark on 2026-09-11, lasted roughly two weeks.
What to do
If you entered a password on this page, change it right away on the real service and on any other account that uses the same password, and turn on two-factor authentication. If you gave card or bank details, call your bank, block the card and dispute any charges you do not recognise. Treat any later call, SMS or email that mentions your "support case" as part of the scam. Defenders should block the domain and its hosting IP, and search mail and proxy logs for users who visited between 2026-08-27 and 2026-09-11.
RegistrationCreated Aug 27, 2026 (54d · New)—Expires Aug 27, 2027
Time to First Unavailability10 days
What we count
Elapsed time from the first stored abuse report to the first observation that the content was unavailable. This does not establish the cause.
What each report contains
Stored outgoing-report records may reference evidence available at the time, such as vendor verdicts, registration data, hosting details, classifications, or screenshots. This page does not infer the exact payload delivered, receipt, acknowledgement, or action by a recipient.
Technical detailsProvenance & timestamps
First DetectedAug 31, 2026
Submitted URLhttp://consultmovida.online/
Favicon Hash
Case ID
ICANN OVERSIGHT
Accreditation and RAA context
Registrar accreditation and DNS abuse obligations
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Accountability draft
Nothing is sent automatically.
Network & certificates
Stored technical evidence
Network & DNS
Resolved IP
88.222.222.6
Observed location
CY
Server header
hcdn
Nameservers 2
aurora.dns-parking.com
nebula.dns-parking.com
Location describes the IP network.
TLS certificate
Issuer
YE2
Collection time
2026-08-31 16:02:04 UTC
Collection source
PhishDestroy collector
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Primary outcomeDNS inactivereason: DNS NXDOMAIN80% confidence
Attributionsource: Dns Cache
Evidence layersAvailability: DNS inactiveContent: UnreachableDNS: NXDOMAINRegistration: Unknown
Latest HTTP observationUnknownProbe Inconclusive20%2026-10-19 01:13:31 UTC
RDAP registrationUnknown
Observed timelinelast reachable: 2026-08-31 15:07:20 UTCcurrent episode first observed: 2026-09-30 16:14:55 UTCobserved RIP window: 2026-08-31 15:07:20 UTC → 2026-09-30 16:14:55 UTC · 721.13hmidpoint estimate ≈ 2026-09-15 15:41:07 UTC · precision very low · basis bounded
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Stored relationships are grouped by the exact matching attribute. A shared provider or registrar alone does not prove common ownership.
Infrastructure map · consultmovida.online
Each lane is one reason a domain is linked to this host. Node size marks VirusTotal detections and dashed nodes are already offline. The full lists follow below.
Content matches5
Same favicon hash or the same page title as this host.
6 evidence signal groups linked1 stored notification recordsContent unavailable
If credentials were compromised, report immediately. Do not engage with recovery scammers.
If credentials, payment data, or files were exposed, report the incident immediately. Change affected passwords, revoke active sessions, and scan the device.
Beware of recovery scammers! Recovery scammers may pose as investigators, lawyers, or tracing services. Do not pay upfront fees or disclose credentials.Learn more about recovery fraud →
Template-based draft · optional AI wording assistance requires separate consent
Template-based draft • optional AI wording assistance requires separate consent · Review and submit it yourself
After a phishing incident
Recommendations & Advice for Victims
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
What should I do immediately?
Urgent
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
Change all passwords — email, exchange accounts, anything that shares the same password
Enable 2FA using an authenticator app (not SMS). Disable SMS-based recovery
Freeze cards if you entered banking details on the phishing site
What information should I collect for my report?
FBI guidelines
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Exact dates & times — of each transaction and first contact with scammer
Screenshots — scam website, chat messages, emails, wallet transactions, social media
All URLs & domains used by the scammer (including consultmovida.online)
Communications — emails, texts, phone numbers, usernames the scammer used
Even if you don't have all details — file a report anyway. Partial information still helps investigations.
Where should I report the scam?
FBI IC3 — Internet Crime Complaint Center (US federal reporting)
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
Local police — creates an official record, even if they can't act immediately
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
Fake websites — pixel-perfect clones of legitimate sites with slightly altered domains
Pig butchering — trust built over weeks via Telegram/WhatsApp/dating apps, then money stolen
Recovery scams — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
AI-powered scams — deepfakes, automated phishing, and AI-generated sites making fraud harder to detect
How can I protect myself in the future?
Bookmark official sites — never click links from emails, DMs, or ads
Verify domains — check on PhishDestroy before interacting. Check HTTPS, spelling, domain age
"Too good to be true" = scam — guaranteed returns, celebrity endorsements, urgent deadlines
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
