Security engines reporting a detection: 9. Exercise extreme caution — do not enter credentials or personal information.
ABUSE NOTICE · 72H+ OPEN
Outgoing abuse reports are recorded; the latest stored availability evidence still shows the domain reachable.
Notification and current-status evidence
The sent-report ledger records the first outgoing report at .
The recorded recipient is abuse@rashost.com.
The latest stored availability evidence still shows the domain reachable; 4 days has elapsed since the first outgoing report.
ICANN RAA §3.18 describes registrar abuse-contact and handling obligations.
This section records outgoing timestamps, listed recipients, case identifiers, and later availability. It does not by itself prove receipt, acknowledgement, investigation, remediation, or contractual non-compliance.
bienvenustore.shop poses as "Bienvenu," a boutique selling stylish women's hats, gloves and accessories, and targets online shoppers looking for fashion deals. PhishDestroy classifies it as an e-commerce scam: a fake storefront that takes payment for goods that never arrive. We first flagged it on 2026-10-16, and as of 2026-10-19 the site was still online and serving its shop pages.
How the scam works
The "Bienvenu" storefront presents a polished catalogue of seasonal accessories, usually at prices low enough to prompt a quick purchase. At checkout the shopper hands over their name, address and card details. Typical outcomes for this kind of shop are that nothing ships, a cheap item unrelated to the order arrives, or a fake tracking number delays complaints until refund windows close. Victims lose the purchase amount, and the card data they entered can be reused for further fraud.
Evidence
On 2026-10-19, VirusTotal showed 9 of 92 engines flagging the domain. The detecting vendors include alphaMountain.ai, BitDefender, ESET, Forcepoint ThreatSeeker, G-Data, Gridinsoft, Netcraft and URLQuery. This detection count is modest but comes from several independent vendors. urlscan.io rated the site malicious and specifically marked it as a fake shop. The domain is also listed on the PhishDestroy blocklist and appears in four AlienVault OTX threat pulses, which shows other researchers are tracking it.
Infrastructure
The domain was registered through Dynadot Inc. on 2026-04-21, nearly six months before we detected it. That gap fits shops that are set up quietly and promoted later through ads or social media. The site is hosted in the US on the Malakmadze Web LLC network and uses a free Let's Encrypt certificate. The padlock in the browser therefore says nothing about whether the store is legitimate.
What to do
If you ordered from bienvenustore.shop, contact your card issuer right away, report the charge as fraud, request a chargeback, and ask for a replacement card. Watch your statements for small test charges, and treat any follow-up emails about "delivery problems" or extra fees as part of the scam. Keep your order confirmation and payment receipt as evidence. Security teams and payment providers should block the domain, add it to web filters, and check transaction logs for payments to this merchant.
For this gTLD, the registrar above operates under an ICANN accreditation agreement. The links below provide the official fee schedule and current DNS abuse compliance guidance.
Accreditation is a contract, not a safety certification.
RAA §3.18 establishes abuse-contact and handling requirements. This report can document stored outbound notices and later technical observations; it does not by itself establish receipt, investigation, remediation, or contractual non-compliance.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Evidence layersAvailability: Content servingContent: Content served at rootDNS: ResolvedRegistration: Unknown
Latest HTTP observationLive contentOrdinary HTTP content served90%2026-10-19 10:47:24 UTC
RDAP registrationUnknown
Observed timelinelast reachable: 2026-10-19 10:47:24 UTClast content: 2026-10-19 10:47:24 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Recorded subdomains1
Hostnames retained in the domain record or Certificate Transparency cache. A hostname alone does not establish current availability or malicious activity.
img.bienvenustore.shopDomain record
The original observation time is not recorded for these hostnames.
Technologies · 1 identified
H
HTTP/3
Miscellaneous
HTTP/3 is the third major version of the Hypertext Transfer Protocol used to exchange information on the World Wide Web.
Shop Bienvenu for elegant wool cloche hats, wide brim sun hats, and trendy accessories. Discover quality headwear and fingerless gloves for every season.
HSTS: not observedDNSSEC: not observedWAF / firewall: observedCloaking flag: not observed
Open Graph title:Bienvenu | Stylish Women's Hats, Gloves & Accessories
Open Graph description:Shop Bienvenu for elegant wool cloche hats, wide brim sun hats, and trendy accessories. Discover quality headwear and fingerless gloves for every season.
Stored relationships are grouped by the exact matching attribute. A shared provider or registrar alone does not prove common ownership.
Infrastructure map · bienvenustore.shop
Each lane is one reason a domain is linked to this host. Node size marks VirusTotal detections and dashed nodes are already offline. The full lists follow below.
6 evidence signal groups linked1 stored notification recordsLast known active
If credentials were compromised, report immediately. Do not engage with recovery scammers.
If credentials, payment data, or files were exposed, report the incident immediately. Change affected passwords, revoke active sessions, and scan the device.
Beware of recovery scammers! Recovery scammers may pose as investigators, lawyers, or tracing services. Do not pay upfront fees or disclose credentials.Learn more about recovery fraud →
Template-based draft · optional AI wording assistance requires separate consent
Template-based draft • optional AI wording assistance requires separate consent · Review and submit it yourself
After a phishing incident
Recommendations & Advice for Victims
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
What should I do immediately?
Urgent
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
Change all passwords — email, exchange accounts, anything that shares the same password
Enable 2FA using an authenticator app (not SMS). Disable SMS-based recovery
Freeze cards if you entered banking details on the phishing site
What information should I collect for my report?
FBI guidelines
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Exact dates & times — of each transaction and first contact with scammer
Screenshots — scam website, chat messages, emails, wallet transactions, social media
All URLs & domains used by the scammer (including bienvenustore.shop)
Communications — emails, texts, phone numbers, usernames the scammer used
Even if you don't have all details — file a report anyway. Partial information still helps investigations.
Where should I report the scam?
FBI IC3 — Internet Crime Complaint Center (US federal reporting)
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
Local police — creates an official record, even if they can't act immediately
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
Fake websites — pixel-perfect clones of legitimate sites with slightly altered domains
Pig butchering — trust built over weeks via Telegram/WhatsApp/dating apps, then money stolen
Recovery scams — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
AI-powered scams — deepfakes, automated phishing, and AI-generated sites making fraud harder to detect
How can I protect myself in the future?
Bookmark official sites — never click links from emails, DMs, or ads
Verify domains — check on PhishDestroy before interacting. Check HTTPS, spelling, domain age
"Too good to be true" = scam — guaranteed returns, celebrity endorsements, urgent deadlines
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
(US)
