Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.
网络安全情报 Registrar context
Registrar contextTrustname
Stored registration data identifies Trustname / Fewmoretaps OÜ (IANA 4318) as the registrar. PhishDestroy maintains a separate registrar investigation; that material is contextual and is not an independent detection for this domain.
customledg.com is an impersonation phishing page built around the Ledger brand. Its title reads "Free Ledger Customization — Make Your Wallet One of a Kind" and targets owners of Ledger hardware wallets who might want a personalized device. PhishDestroy first saw the site on 2026-09-05. As of 2026-10-19 it was still online and serving its content.
How the scam works
The page offers free personalization of a Ledger wallet. Ledger offers no such service. Lures like this usually ask the visitor to verify ownership of the device, which means typing in the 24-word recovery phrase, or to install a supposed customization tool. Anyone holding that recovery phrase can rebuild the wallet on their own hardware. Once the attackers have it, every coin and token on every account derived from it can be moved out, and the transfers cannot be reversed.
Evidence
On 2026-09-18, VirusTotal showed 12 of 89 engines flagging the domain, including alphaMountain.ai, BitDefender, CRDF, Ermes, Forcepoint ThreatSeeker, Fortinet, G-Data and Gridinsoft. That is a minority of engines, so many browsers and security tools may still let the page load without a warning. urlscan.io rated the page malicious and recognized Ledger branding on it. The domain appears in four AlienVault OTX threat pulses and is listed on the PhishDestroy blocklist.
Infrastructure
The domain was registered on 2026-07-02 through Fewmoretaps OU d/b/a Trustname.com, about two months before PhishDestroy detected it. It sits behind Cloudflare, with its address geolocated to Germany, so the real origin server is hidden from view. The certificate from Google Trust Services only means the connection is encrypted. It says nothing about whether the site is trustworthy.
What to do
If you entered your recovery phrase on this site, treat the wallet as compromised. Set up a new Ledger with a fresh phrase and move any remaining funds there immediately, starting with the most valuable assets. If you downloaded anything from the page, delete it and scan the computer before you use any wallet on it again. Ledger will never ask for your recovery phrase through a website, an app or support staff. Security teams should block the domain, look in proxy and DNS logs for users who visited it, and warn Ledger owners in their organization about personalization-themed lures.
Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.
Evidence layersAvailability: Content servingContent: Content served at rootDNS: ResolvedRegistration: Unknown
Latest HTTP observation内容在线Ordinary HTTP content served90%2026-10-19 22:28:51 UTC
RDAP registration未知
Observed timelinelast reachable: 2026-10-19 22:35:31 UTClast content: 2026-10-19 22:28:51 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
技术 · 2 identified
H
HSTS
安全
HTTP Strict Transport Security (HSTS) informs browsers that the site should only be accessed using HTTPS.
Cloudflare is a web-infrastructure and website-security company, providing content-delivery-network services, DDoS mitigation, Internet security, and distributed domain-name-server services.
Template-based draft · optional AI wording assistance requires separate consent
AI辅助草稿——事件详细信息由AI提供商处理 · 自行审核并提交
After a phishing incident
针对受害者的建议与指导
Choose the steps that match what you shared. Keep a copy of this report alongside your own records.
我应该立即采取什么措施？
紧急
Stop using the suspicious site. Open the real service through its official app or an address you already trust.
更改所有密码 — 电子邮件、Exchange 账户，以及任何使用同一密码的账户
启用双因素认证 使用身份验证器应用（而非短信）。禁用基于短信的恢复功能
冻结卡片 如果您在钓鱼网站上输入了银行信息
我应该为报告收集哪些信息？
联邦调查局（FBI）指南
Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗
Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
当地警方 — 即使无法立即采取行动，也能留下正式记录
A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.
How do phishing scams typically work?
虚假网站 — 与正规网站完全一致的克隆网站，仅域名略有改动
猪的屠宰 — 通过Telegram/WhatsApp/交友软件花数周时间建立信任，随后钱被骗走
退款诈骗 — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
About this reportSources, observation dates and corrections
This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.
The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.
A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.
(BY)
PhishDestroy Investigation
