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help.steampowered.com.im

“Steam Support - Ticket HT-E8JJ-I6WP-QJ2C”

Registrador
Redacted
Resolved IP
104.21.93.40
PhishDestroy assessment Crítico
Disponibilidad Último activo conocido Última observación de accesibilidad almacenada Observado · HTTP probe
Señales de riesgo
VirusTotal detecciones: 11/92 Etiqueta automática de marca: Gmail
15/10/2026 CDN
API
Este dominio ha sido señalado como malicioso
Motores de seguridad que informan una detección: 11. Tenga extrema precaución: no ingrese credenciales o información personal.
VirusTotal
11 / 92
engine detections
Google Safe Browsing
No threat flag
Page captures
3
open gallery
Resumen del informe

Suplantación de Gmail: help.steampowered.com.im — Último activo conocido (HTTP 301). Resumen de las pruebas: VirusTotal 11/92 (alphaMountain.ai, CRDF, ESET…

El análisis detallado de PhishDestroy AI se mantiene en inglés para conservar el registro forense original.

Source evidenceVirusTotal 11 / 92 5 sources

VirusTotal

11 / 92 engine detections

Abrir informe

Google Safe Browsing

No threat flag

Abrir informe

Results reflect each source’s collection time. Zero detections do not guarantee safety. OTX references are community publications.

Analysis

Crítico
VirusTotal
11 / 92
Page captures
3
Page captures Source results Registration record

PhishDestroy threat report

Overview

help.steampowered.com.im is an impersonation phishing site posing as Valve's Steam Support help desk, aimed at Steam gamers and item traders. Its domain copies the real support hostname and adds a ".im" ending, so a quick glance can make it look legitimate. PhishDestroy first saw it on 2026-10-15. As of 2026-10-19 the site was still alive and responding with a redirect.

How the scam works

The page is titled "Steam Support - Ticket HT-E8JJ-I6WP-QJ2C", a fake support ticket meant to persuade the victim that their account has an open case, such as a report, a ban review or a trade hold. Schemes like this push the victim to sign in to "resolve" the ticket on a copied Steam login form, which captures the username, password and Steam Guard code as they are typed. With those credentials the attacker can take over the account, trade away inventory items, spend wallet balance and lock the owner out. Some variants also trick victims into creating an API key or approving a login, which gives the attacker persistent control over trades.

Evidence

On 2026-10-18, 11 of 92 VirusTotal engines flagged the domain. Detecting vendors included alphaMountain.ai, CRDF, ESET, Forcepoint ThreatSeeker, Fortinet, G-Data, Gridinsoft and SOCRadar. urlscan.io returned a malicious verdict and recognized the Steam brand on the page. The domain is listed on the PhishDestroy blocklist.

Infrastructure

Registrar details for the domain are redacted. The site resolves to 104.21.93.40 on the Cloudflare, Inc. network, geolocated to Canada. Its TLS certificate was issued by Let's Encrypt (YE1), so the padlock in the browser says nothing about whether the site is genuine.

What to do

If you opened this page, close it and type the Steam address yourself or use the official client. If you entered credentials, change your Steam password and the password of the linked email right away. Then use Steam Guard to deauthorize all other devices and check for unfamiliar logins. Revoke any Steam Web API key you did not create, and cancel any trade offers you did not make. Real Steam Support tickets only appear inside your official account. Defenders should block the domain at DNS, proxy and mail gateways, hunt for lookalike "steampowered" domains on unusual extensions, and report the site to Valve and to Cloudflare's abuse channel.

Useful links

urlscan.io scan and screenshotVirusTotal reportGoogle Safe Browsing statusReport phishing to GoogleSite owner? Request a review
Blocklist matchesPhishDestroy 1
PhishDestroy PhishDestroy list View source

Captura guardada · 3 captures

Primary capture 1 / 3
FuentePrimary capture
Recorded2026-10-15 01:34 UTC
StateStored capture
HTTP status at archiveHTTP 200
Final URLhttps://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Position1 / 3
Open capture Wayback Descargar

Domain details

Dominio
URLScan verdict Malicioso score 100 Phishing brand: Steam report ↗
IP Context Cloudflare shared edge origin IP hidden La reputación de Edge-IP no se atribuye a este dominio.
Registrar (base domain) Redacted
Registro de la ICANNICANN Lookup (RDAP) →
Búsqueda en WHOISRDAP de ICANN para steampowered.com.im →
Registration (base domain)steampowered.com.im · Expires 04/04/2027
Estado HTTP301 Moved Permanently
Detalles técnicosProvenance & timestamps
Primera detección15/10/2026
DOM Analysisanalyzed 15/10/2026score 88/1002 brand signals
Submitted URLhttp://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Favicon Hash
Observed page title
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Automated brand references
Gmail Steam
Certificado TLS
Emitido por Let's Encrypt / YE1 · stored validity ends in 67 days

Network & certificates

Stored technical evidence

Network & DNS

Shared CDN edge
Resolved IP
104.21.93.40
Network ASN
AS13335
Organization
Cloudflare, Inc.
Observed location
Toronto, CA
Server header
cloudflare

La reputación de Edge-IP no se atribuye a este dominio.

Servidores de nombres 2

  • buck.ns.cloudflare.com
  • daniella.ns.cloudflare.com

Location describes the IP network.

Certificado TLS

Issuer
Let's Encrypt / YE1
Valid from
2026-09-27 22:16:47
Valid until
2026-12-26 22:16:46
Hostname coverage
Certificate hostname mismatch
Validity
Within stored validity dates
Collection time
2026-10-15 04:02:05 UTC
Collection source
PhishDestroy collector
Certificate fingerprint4432ef28be76fe819c317761419661529782f4f5356e08d7bf5da80f785d3edb
Certificate names · 1 SANs
  • steampowered.com.im

Saved certificate metadata. Certificate dates without a timezone are shown as stored. Transport encryption does not establish that the site is trustworthy.

viewdns.info · 104.21.93.40rapiddns.io

Latest Classified Outcome 2026-10-19 22:14:05 UTC

Primary outcome Redirecting reason: HTTP redirect observed 80% confidence
Attribution source: Current Http Probe
Evidence layers Availability: Redirecting Content: Unknown DNS: Resolved Registration: Unknown
Latest HTTP observation Redirecting HTTP redirect observed 80% 2026-10-19 22:14:05 UTC
RDAP registration Desconocido
Observed timeline last reachable: 2026-10-19 22:14:05 UTC
Availability, content, DNS and registration are independent evidence layers. NXDOMAIN, an unreachable origin or missing content alone does not prove registrar action. A registrar or provider is credited only when a direct technical marker identifies that actor. Report causality is shown separately.
Tecnologías · 4 identified
Detected via Cloudflare Radar · Wappalyzer engine
Denunciar este dominio Envía pruebas y ayuda a proteger a los demás

Análisis de VirusTotal

11 / Los proveedores de seguridad de 92 marcaron este dominio
View on VT
Last analyzed Previous stored snapshot: 1 detection
alphaMountain.ai
CRDF
ESET
Forcepoint ThreatSeeker
Fortinet
G-Data
Gridinsoft
SOCRadar
Sophos
VIPRE
Webroot
Stored Capture Evidence 1 snapshot

Timestamped response metadata retained by the local collection pipeline. Each value below belongs to the displayed archive time.

Archived HTTP response HTTP 200
Requested URL: http://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Final URL: https://help.steampowered.com.im/en/wizard/HelpRequest/HT-E8JJ-I6WP-QJ2C
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Respuesta
HTTP 200
HTML body
57.6 KB
Compressed
9.9 KB
Links
4 internal · 21 external
Detected technologies
jquerycloudflare
Selected response headers
Content-Type: text/html; charset=utf-8
Server: cloudflare
X-Powered-By: Express
CF-Cache-Status: DYNAMIC
Content-Encoding: gzip
HSTS: not observed DNSSEC: not observed WAF / firewall: observed Cloaking flag: not observed
Favicon fingerprint: 0c6516e22335e762e68bb63cc3f6eee7455fc226d0fc00c62ef13fc93fa16971
Saved response-header values · 14
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
CF-RAY
a4ab0433ddf8381d-EWR
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Oct 2026 01:23:05 GMT
Nel
{"report_to":"cf-nel","success_fraction":0.0,"max_age":604800}
Report-To
{"group":"cf-nel","max_age":604800,"endpoints":[{"url":"https://a.nel.cloudflare.com/report/v4?s=qCnx2IvSrnLhIzEAAWFRgKeifCG%2FGhpnMwVOXHZP%2BQV7WWPU3wXey16umdH1wCrii9YLynWwGbHohLvynVH3uFYpJbVLVxMJs7GAaXyuljHu%2F9oirsjwf8nKB3PNb5%2B6jHXbw%2
Server
cloudflare
Server-Timing
cfCacheStatus;desc="DYNAMIC"
Transfer-Encoding
chunked
Vary
accept-encoding
X-Powered-By
Express

Values retained by the collector; long values may be shortened during collection.

Archived
Registration & observation details2

Availability observations

Last reachable observation
Estimate basis
Currently reachable

An estimated time describes an observation window. It does not prove a registrar action or the exact moment a site became unavailable.

Check for cloaking

Compare what a browser and a crawler receive, and check for Keitaro traffic routing.

Page titles differ

redirect: raw=redirect_301; http=301; via=http_proxy; location=https://help.steampowered.com.im/; server=cloudflare

Browser
Steam Support - Ticket HT-E8JJ-I6WP-QJ2C
Crawler
301 Moved Permanently
help.steampowered.com.im
Stored observation history5

Dated changes retained by the monitor and source collectors. Newest observations appear first; source states are not proof of a takedown.

  1. Availability monitor · Recorded state

    Desconocido→redirected

    http_redirect

  2. Availability monitor · Recorded state

    Desconocido→redirected

    http_redirect

  3. Availability monitor · Recorded state

    Desconocido→redirected

    http_redirect

  4. Availability monitor · Recorded state

    Desconocido→redirected

    http_redirect

  5. Availability monitor · First collection record

    Accesible

Recorded activity

4 entries
  1. Google Safe Browsing

    No threat flag

    View source
  2. VirusTotal

    11/92 engine detections

    View source
  3. URLScan

    Page captured

    View source
  4. Added to PhishDestroy

    help.steampowered.com.im

    View source

Datos y informes externos

Análisis de seguridad
URLScan Malicioso VirusTotal 11 det. ChainPatrol URLQuery SSL Laboratorios Certificate hostname mismatch CF Radar Abrir informe WOT ScamAdviser Comprobador de listas negras URL nula Sucuri SiteCheck Observatorio MDN
OSINT e inteligencia
Web-Check Full scan SOCRadar Dark web report LeakIX Leak search Shodan Censys ThreatFox Hudson Rock Sign-in search IntelX crt.sh Certificados WHOIS Wayback
DNS y redes
nslookup.io DNS bgp.tools ASN /Ruta
SEO y dominios
SpyFu Moz DA/PA Ahrefs Enlaces entrantes
Análisis en profundidad
Análisis en profundidad
Help & reporting

¿Te ha afectado esta página web?

3 evidence signal groups linked 0 stored notification records Último activo conocido

Listed domains receive at least one abuse report; this entry has no retained notification history.

If credentials were compromised, report immediately. Do not engage with recovery scammers.

Si ingresó credenciales de cuenta, información personal o de pago, o descargó un archivo de este dominio, tome medidas inmediatas. A continuación encontrará recursos que le ayudarán a informar el incidente y protegerse.

Immediate steps Find reporting contacts

Official reporting routes

PhishDestroy listing review No es un informe policial
Recurso sobre el dominio
Solicite una revisión si es propietario de este dominio y cree que el listado es incorrecto
¡Cuidado con los estafadores que se hacen pasar por empresas de recuperación de datos! Los delincuentes pueden volver a contactar a las víctimas haciéndose pasar por investigadores, abogados o agentes de recuperación. No pague tarifas por adelantado ni comparta credenciales. Más información sobre el fraude en las ayudas de recuperación →

Informa a las autoridades locales

Seleccione su país para obtener contactos oficiales de cibercrimen o crear un borrador de queja →.

directorio de 97 países

Template-based draft · optional AI wording assistance requires separate consent

Borrador asistido por IA: el proveedor de IA procesa los detalles del incidente · Revíselo y envíelo usted mismo
After a phishing incident

Recomendaciones y consejos para las víctimas

Choose the steps that match what you shared. Keep a copy of this report alongside your own records.

¿Qué debo hacer ahora mismo?

Urgente

Stop using the suspicious site. Open the real service through its official app or an address you already trust.

  • Cambiar todas las contraseñas — correo electrónico, cuentas de Exchange, cualquier cosa que utilice la misma contraseña
  • Activar la autenticación de dos factores utilizando una aplicación de autenticación (no SMS). Desactivar la recuperación mediante SMS
  • Tarjetas de congelación si has introducido tus datos bancarios en la página de phishing

¿Qué información debo recopilar para mi informe?

Directrices del FBI

Keep original emails, receipts, messages and screenshots in a secure place. A factual timeline helps the receiving authority understand what happened. IC3 evidence guidance ↗

  • Payment records — if you paid, save the receipt, amount, date, payment provider and recipient details.
  • Fechas y horas exactas — de cada transacción y del primer contacto con el estafador
  • Capturas de pantalla — páginas web fraudulentas, mensajes de chat, correos electrónicos, transacciones con monederos electrónicos, redes sociales
  • Todas las URL y dominios utilizados por el estafador (incluidos help.steampowered.com.im)
  • Comunicaciones — correos electrónicos, mensajes de texto, números de teléfono y nombres de usuario que utilizó el estafador

Aunque no tengas todos los detalles — presenta la denuncia de todos modos. Incluso la información parcial sigue siendo útil para las investigaciones.

¿Dónde debo denunciar la estafa?

  • IC3 del FBI — Centro de Denuncias de Delitos en Internet (sistema federal de denuncia de EE. UU.)
  • Europol — Informes sobre la ciberdelincuencia en Europa (UE)
  • Your bank or payment provider — contact its fraud team promptly through official contact details if money or card information was exposed.
  • Policía local — deja constancia oficial, aunque no puedan actuar de inmediato

A report is not a guarantee of recovery or investigation, but prompt, accurate transaction data can help authorities and service providers trace the incident.

How do phishing scams typically work?

  • Páginas web falsas — Clones idénticos al milímetro de sitios web legítimos, con dominios ligeramente modificados
  • Sacrificio de cerdos — Se ganaba la confianza de las víctimas a lo largo de varias semanas a través de Telegram, WhatsApp o aplicaciones de citas, y luego les robaban el dinero.
  • Estafas relacionadas con la recuperación — fraudsters pose as recovery agents and demand upfront fees. Never share a seed phrase or pay before independently verifying the provider
  • Estafas basadas en la inteligencia artificial — los «deepfakes», el phishing automatizado y los sitios web generados por IA, que hacen que el fraude sea más difícil de detectar

¿Cómo puedo protegerme en el futuro?

  • Añadir a favoritos las páginas web oficiales — Nunca hagas clic en enlaces de correos electrónicos, mensajes directos o anuncios
  • Verificar dominios — comprobar si PhishDestroy antes de interactuar. Comprueba que sea HTTPS, la ortografía y la antigüedad del dominio
  • «Demasiado bueno para ser verdad» = estafa — rendimientos garantizados, recomendaciones de famosos, plazos urgentes

Further guidance: NIST · phishing responseFBI IC3 · reports & evidenceFTC · recovery scams

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About this reportSources, observation dates and corrections

This report combines saved page captures, registration and network records, scanner results and PhishDestroy reporting history. Each source keeps its own observation date. Open a source report to inspect the original result.

The AI-assisted analysis was written on . It describes the evidence available at that time; later source checks can change.

A capture documents what was shown. A scanner result records that provider’s assessment at the time of its check. Neither a valid certificate nor a zero-detection result is a guarantee of safety.

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