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Hi there, I’m sorry to hear that your items were removed without your permission. Unfortunately, Steam Support does not restore scammed, lost, or stolen items for any reason. Since Steam Support does not remove items from accounts, we'd have to duplicate an item to restore it. Duplication lowers the value of all items by reducing their scarcity and inflating the economy, which affects everyone involved in trading and the Market. To maintain the value of everyone’s inventory, we do not restore items. For more information, please see

• The user who compromised your account was able to see your sent and received trade offer(s). When you send a trade offer the compromiser can see the items you are trying to trade and the Steam account you are trying to trade with. • Knowing this information, the compromiser canceled your sent trade offer and changed their Steam profile to match your intended trade partner's. • They then sent a similar offer back to you, with the same items and using a Steam profile which looked like your intended trade partner's, which you accepted. • This resulted in your items being sent to the compromiser's account and not your intended trade partner's. For this reason and many others we always recommend verifying your trade partners' profiles before sending or accepting trade offers. Unfortunately, we do not restore items in accordance with Steam's Item Restoration Policy. If you have changed your password and de-authorized your previously used devices and you still suspect your account is compromised, this may be caused by malware on your machine. We have some tips for removing malware from your computer here. Taking these steps should secure your machine and account, but if for some reason it does not we can only recommend seeking help from a local PC technician. Steam Support Floyd Message from Steam Support on Apr 12 @ 4:50am | 11 days ago I understand it's upsetting to hear that we can't restore your items and I'm sorry we can't be of more help with this. Before completing

I'm sorry to hear that your account was used without your permission. I know it's frustrating to hear that we can't reverse Market activity. To learn how to avoid scams or hijackings, please see our Trade Scam article. To make sure that a scammer is reported, please report them through the Steam Community. Reporting a scammer through the Steam Community is the best way to prevent them from committing future scams. Since there's not much more that I can say or do to be of help with this particular issue, I am going to close this help request. If you have questions on an unrelated issue, please create a new help request and we will be happy to help you. Steam Support Ilya

You arranged the sale of one or more items at inflated prices on the Steam Community Market. All of the funds you received from these sales were obtained through fraud. We have removed items and games added to the account since these transactions as well as any remaining fraudulent wallet funds. These items, games, and funds will not be restored. Avoid all offers of Steam Wallet funds through the Steam Market or you may inadvertently become involved in payment fraud. For more information, please review our Market Scam FAQ. I have unlocked your account at this time. Please note that this will be the only warning you will receive. Similar behavior on this or any related account in the future will result in a permanent lock without further notice. Steam Support George

We consider item restorations requests on a case-by-case basis and typically will only restore an item if it has been deleted within the past 14 days. Please note that we cannot provide any information on the reason behind this policy as this is not something Steam Support has insight on. If you have an unrelated issue please reply here and I'll be happy to help, otherwise, we will need to close out this help request.

Thank you for contacting Steam Support. We have looked into this issue and due to the circumstances under which the ban was applied it has been removed. We have made an exception to our item restoration policy in this case and reversed the actions that were committed while your account was compromised. Any Community Market listings that you had listed were also removed and returned to your inventory. Please log into your game(s) to receive the missing items; it may take several days for them to reappear within the game.