# PhishDestroy threat dossier — global-desktopapp.kb.help ================================================================ Fetched: 2026-06-29 19:42:36 UTC Canonical: https://phishdestroy.io/domain/global-desktopapp.kb.help/ ## VERDICT ---------------------------------------------------------------- TAKEN DOWN (neutralised) Composite threat score: 85/100 (PhishDestroy scoring — see methodology below) Scam classification: Generic Phishing Targeted brand: Ledger ## DETECTION EVIDENCE ---------------------------------------------------------------- VirusTotal: 3/91 security vendors flagged this domain Flagging vendors: ESET, Gridinsoft, SOCRadar Public blocklists: listed on 3 independent blocklists ## INFRASTRUCTURE ---------------------------------------------------------------- IP address: 2600:9000:28c5:6200:1:51d7:bd80:93a1 (DE, Mörfelden-Walldorf) ASN: ASAS16509 AMAZON-02 - Amazon.com, Inc., US Hosting org: AS16509 Amazon.com, Inc. Registrar: Marcaria International LLC Nameservers: ns-1181.awsdns-19.org, ns-1362.awsdns-42.org, ns-1794.awsdns-32.co.uk, ns-1883.awsdns-43.co.uk, ns-526.awsdns-01.net, ns-607.awsdns-11.net, ns-72.awsdns-09.com, ns-83.awsdns-10.com Registered: 2018-01-05 Expires: 2027-01-05 Page title: Ledger Live Desktop® — Starting Up Your Device | Ledger® HTTP response: 200 ## TLS CERTIFICATE ---------------------------------------------------------------- Issuer: Amazon / Amazon RSA 2048 M01 Expires: 2026-12-07 Status: INVALID chain Fingerprint: f0c9221ff73ff37c528e9a230508e0cd5d573ba079d11b6d6b7aede6d0005663 Subject Alternative Names (related infrastructure — often same operator): - help.knowledgebase.ai - support.helpdesk.com ## ABUSE-REPORT HISTORY (evidence of registrar non-response) ---------------------------------------------------------------- Status: CLOSED — no report required. This domain was neutralised before the abuse-report cycle could be dispatched — either the hosting provider / registrar suspended it on their own, the DNS went dead, or the operator abandoned the infrastructure. PhishDestroy keeps the evidence bundle on file for audit but no formal notice was sent. ## TIMELINE ---------------------------------------------------------------- Domain registered: 2018-01-05 (per WHOIS / CT — may reflect a renewal or transfer date, not first-ever registration) First detected: 2026-06-26 14:50:21 UTC (by PhishDestroy tracker) First reported: 2026-06-26 12:51:17 UTC (abuse notice filed) Last verified: 2026-06-29 20:20:35 UTC Neutralised: 2026-06-26 18:16:44 UTC Current status: taken down (registrar suspended or DNS dead) ## EXTERNAL CORROBORATION (third-party evidence) ---------------------------------------------------------------- URLScan.io: https://urlscan.io/result/019f03fa-5d60-76bd-93b8-c9ecec739ada/ URLQuery: https://urlquery.net/report/d62e5833-109d-40eb-8135-98ff2c63ea51 Wayback Machine: https://web.archive.org/web/*/global-desktopapp.kb.help crt.sh CT logs: https://crt.sh/?q=%25.global-desktopapp.kb.help Google transparency: https://transparencyreport.google.com/safe-browsing/search?url=global-desktopapp.kb.help AlienVault OTX: https://otx.alienvault.com/indicator/domain/global-desktopapp.kb.help URLhaus: https://urlhaus.abuse.ch/host/global-desktopapp.kb.help/ ## ANALYST NARRATIVE ---------------------------------------------------------------- [Generated: 2026-06-26 15:01:14 UTC — narrative may predate facts above. Treat fields in TIMELINE / DETECTION EVIDENCE / INFRASTRUCTURE as authoritative if they differ from the prose below.] This domain, global-desktopapp.kb.help, is flagged as a generic phishing threat designed to impersonate a legitimate help center interface. Analysis indicates the page title "Home | Help Center" suggests an attempt to deceive users into believing they are accessing official support resources. No specific brand impersonation or drainer kit signatures have been confirmed, though the infrastructure aligns with common phishing distribution patterns. Infrastructure analysis reveals the domain resolves to IP address 3.171.214.111 and is hosted on Amazon Web Services, utilizing Amazon S3 and CloudFront for content delivery. The SSL certificate is issued by Amazon, a common practice among threat actors leveraging cloud services. The domain was registered on January 5, 2018, through Marcaria International LLC. VirusTotal reports 2 out of 95 security vendors flagging this domain as malicious, while Google Safe Browsing status and blocklist counts remain unverified in current datasets. As of the latest verification, global-desktopapp.kb.help remains active and unresponsive to takedown requests. Organizations are advised to block the domain and associated IP at the network perimeter. Users should avoid interaction with the site, as it may harvest credentials or distribute malicious payloads. Persistent risk remains due to the domain's longevity and cloud-based hosting, which complicates mitigation efforts. Continuous monitoring of related infrastructure is recommended to identify potential lateral movement or secondary campaigns. ## EVIDENCE HASHES ---------------------------------------------------------------- PhishDestroy Case ID: PD-20260626-B8CC51 Favicon MD5: 2b19f0d4b93e160b2c41dbb2af1adc01 TLS cert SHA-256: f0c9221ff73ff37c528e9a230508e0cd5d573ba079d11b6d6b7aede6d0005663 ## SCORING METHODOLOGY ---------------------------------------------------------------- Composite score is NOT derived from VirusTotal alone. PhishDestroy aggregates: - VirusTotal positive ratio - Public blocklist consensus (MetaMask, ScamSniffer, OpenPhish, PhishTank, URLhaus, CryptoFirewall, SEAL, Polkadot, Enkrypt, Phishunt, DiscordPhishing, PhishingDB) - Cloaking detection (HTTP 666 or rendering delta between bot and real visitor) - DNS-filter consensus (Quad9, CleanBrowsing, NextDNS, AdGuard, Cloudflare, etc.) - AlienVault OTX pulses + Cloudflare Radar + Google Safe Browsing - URLScan / URLQuery verdicts - Brand-impersonation heuristics (DOM analysis of forms, logos, wording) - Known phishing-kit fingerprinting (favicon hash, JS obfuscation signatures) - Wallet-drainer family classification (Angel, MS, Rainbow, Pink, Inferno, ...) - Free-TLS vs paid-cert ratio (throwaway infrastructure signal) - Registrar/hosting abuse history (this registrar's track record) - Human researcher sign-off (volunteer takedown team) A domain present in our database is ALREADY flagged. A low VT count by itself does NOT mean the domain is safe — new scam domains routinely show 0/95 VT for their first 7–30 days while actively draining wallets. Always cross-reference the composite score and the individual indicators above, not just VT. ## CORRECTIONS / APPEALS ---------------------------------------------------------------- Full HTML report: https://phishdestroy.io/domain/global-desktopapp.kb.help/ JSON API: https://api.destroy.tools/v1/check?domain=global-desktopapp.kb.help Appeal a flag: https://phishdestroy.io/appeals/ (responded to within 48 hours, FP rate <0.01%) Submit a report: https://t.me/PhishDestroy_bot About PhishDestroy: volunteer-driven open-source threat-intelligence platform. Tracked: 172,677 domains (13,179 alive under monitoring, 158,908 confirmed takedowns/dead). Site: https://phishdestroy.io