# PhishDestroy threat dossier — customersupport-portal.com
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Fetched:   2026-06-22 05:07:17 UTC
Canonical: https://phishdestroy.io/domain/customersupport-portal.com/

## VERDICT
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TAKEN DOWN (neutralised)
Composite threat score: 87/100 (PhishDestroy scoring — see methodology below)

## DETECTION EVIDENCE
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VirusTotal:      8/91 security vendors flagged this domain
  Flagging vendors: alphaMountain.ai, BitDefender, CRDF, CyRadar, ESET, Fortinet, G-Data, Webroot
Public blocklists: listed on 1 independent blocklist

## INFRASTRUCTURE
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IP address:      188.114.96.3 (US, San Francisco)
Hosting org:     AS13335 Cloudflare, Inc.
Registrar:       OwnRegistrar, Inc.
Nameservers:     dylan.ns.cloudflare.com, lily.ns.cloudflare.com, null
Registered:      2026-06-02
Expires:         2027-06-02
Page title:      Index of /

## TLS CERTIFICATE
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Issuer:     Google Trust Services / WE1
Expires:    2026-08-31
Status:     INVALID chain
Fingerprint: 67da1ce16ee6ec297cdd8f2c2b8a817ce5217853b9e59b9ae1b71d360846e3e5

## ABUSE-REPORT HISTORY (evidence of registrar non-response)
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Status: CLOSED — no report required.
This domain was neutralised before the abuse-report cycle could be dispatched — either
the hosting provider / registrar suspended it on their own, the DNS went dead, or the
operator abandoned the infrastructure. PhishDestroy keeps the evidence bundle on file
for audit but no formal notice was sent.

## TIMELINE
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Domain registered: 2026-06-02 (per WHOIS / CT — may reflect a renewal or transfer date, not first-ever registration)
First detected:    2026-06-19 14:20:58 UTC (by PhishDestroy tracker)
First reported:    2026-06-19 12:25:16 UTC (abuse notice filed)
Last verified:     2026-06-22 04:20:34 UTC
Neutralised:       2026-06-19 18:22:50 UTC
Current status:    taken down (registrar suspended or DNS dead)

## EXTERNAL CORROBORATION (third-party evidence)
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URLScan.io:       https://urlscan.io/result/019edfd2-be4e-75ca-9fb7-8fc4cb2feadb/
URLQuery:         https://urlquery.net/report/9e6913ef-ff25-4b63-9614-7e60637a770c
Wayback Machine:  https://web.archive.org/web/*/customersupport-portal.com
crt.sh CT logs:   https://crt.sh/?q=%25.customersupport-portal.com
Google transparency: https://transparencyreport.google.com/safe-browsing/search?url=customersupport-portal.com
AlienVault OTX:   https://otx.alienvault.com/indicator/domain/customersupport-portal.com
URLhaus:          https://urlhaus.abuse.ch/host/customersupport-portal.com/

## ANALYST NARRATIVE
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[Generated: 2026-06-19 14:24:09 UTC — narrative may predate facts above. Treat fields in TIMELINE / DETECTION EVIDENCE / INFRASTRUCTURE as authoritative if they differ from the prose below.]

Threat Overview
The domain customersupport-portal[.]com is an active phishing site, posing a threat to users by impersonating a support portal. It was first detected by PhishDestroy on 2026-06-19. The domain remains active, putting users at risk of phishing attacks.

Risk Indicators
- Impersonates a legitimate customer support portal
- Recently created domain, indicating potential malicious intent
- Detected by PhishDestroy as a phishing site

Technical Details
- Registrar: OwnRegistrar, Inc.
- Hosting IP: 188.114.96.3
- Domain Created: 2026-06-02

Recommendations
- Avoid interacting with the domain customersupport-portal[.]com
- Be cautious of emails or messages directing to this domain
- Report any suspicious activity to PhishDestroy

## EVIDENCE HASHES
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PhishDestroy Case ID:  PD-20260619-21E831
TLS cert SHA-256:      67da1ce16ee6ec297cdd8f2c2b8a817ce5217853b9e59b9ae1b71d360846e3e5

## SCORING METHODOLOGY
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Composite score is NOT derived from VirusTotal alone. PhishDestroy aggregates:
  - VirusTotal positive ratio
  - Public blocklist consensus (MetaMask, ScamSniffer, OpenPhish, PhishTank, URLhaus,
    CryptoFirewall, SEAL, Polkadot, Enkrypt, Phishunt, DiscordPhishing, PhishingDB)
  - Cloaking detection (HTTP 666 or rendering delta between bot and real visitor)
  - DNS-filter consensus (Quad9, CleanBrowsing, NextDNS, AdGuard, Cloudflare, etc.)
  - AlienVault OTX pulses + Cloudflare Radar + Google Safe Browsing
  - URLScan / URLQuery verdicts
  - Brand-impersonation heuristics (DOM analysis of forms, logos, wording)
  - Known phishing-kit fingerprinting (favicon hash, JS obfuscation signatures)
  - Wallet-drainer family classification (Angel, MS, Rainbow, Pink, Inferno, ...)
  - Free-TLS vs paid-cert ratio (throwaway infrastructure signal)
  - Registrar/hosting abuse history (this registrar's track record)
  - Human researcher sign-off (volunteer takedown team)

A domain present in our database is ALREADY flagged. A low VT count by itself does
NOT mean the domain is safe — new scam domains routinely show 0/95 VT for their
first 7–30 days while actively draining wallets. Always cross-reference the composite
score and the individual indicators above, not just VT.

## CORRECTIONS / APPEALS
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Full HTML report:  https://phishdestroy.io/domain/customersupport-portal.com/
JSON API:          https://api.destroy.tools/v1/check?domain=customersupport-portal.com
Appeal a flag:     https://phishdestroy.io/appeals/  (responded to within 48 hours, FP rate <0.01%)
Submit a report:   https://t.me/PhishDestroy_bot

About PhishDestroy: volunteer-driven open-source threat-intelligence platform.
Tracked: 167,453 domains (12,973 alive under monitoring, 154,162 confirmed takedowns/dead). Site: https://phishdestroy.io