# PhishDestroy threat dossier — customer-support.netlify.app ================================================================ Fetched: 2026-05-30 12:56:23 UTC Canonical: https://phishdestroy.io/domain/customer-support.netlify.app/ ## VERDICT ---------------------------------------------------------------- TAKEN DOWN (neutralised) Composite threat score: 100/100 (PhishDestroy scoring — see methodology below) Scam classification: Tech Support Scam ## DETECTION EVIDENCE ---------------------------------------------------------------- VirusTotal: 24/94 security vendors flagged this domain Flagging vendors: ADMINUSLabs, Criminal IP, alphaMountain.ai, BitDefender, Certego, CSIS Security Group, CyRadar, Ermes, ESET, Emsisoft, Forcepoint ThreatSeeker, Fortinet, G-Data, Google Safebrowsing, Gridinsoft, Kaspersky, Lionic, Netcraft, OpenPhish, Phishtank, Sophos, Trustwave, VIPRE, Webroot Public blocklists: listed on 1 independent blocklist Google Safe Browsing: FLAGGED ## INFRASTRUCTURE ---------------------------------------------------------------- IP address: 35.157.26.135 (DE, Frankfurt am Main) ASN: ASAS16509 Amazon.com, Inc. Hosting org: AS16509 Amazon.com, Inc. Registrar: Netlify Registered: 2026-03-03 Page title: Site not found HTTP response: 404 ## TLS CERTIFICATE ---------------------------------------------------------------- Issuer: DigiCert Inc / DigiCert Global G2 TLS RSA SHA256 2020 CA1 Expires: 2027-03-19 Status: INVALID chain Fingerprint: bc3a8134c21a842e64ea34d488826dd2ba50f59a3bcbaed1e6b71a4242de1478 Subject Alternative Names (related infrastructure — often same operator): - netlify.app ## ABUSE-REPORT HISTORY (evidence of registrar non-response) ---------------------------------------------------------------- Status: CLOSED — no report required. This domain was neutralised before the abuse-report cycle could be dispatched — either the hosting provider / registrar suspended it on their own, the DNS went dead, or the operator abandoned the infrastructure. PhishDestroy keeps the evidence bundle on file for audit but no formal notice was sent. ## TIMELINE ---------------------------------------------------------------- Domain registered: 2026-03-03 (per WHOIS / CT — may reflect a renewal or transfer date, not first-ever registration) First detected: 2026-03-03 15:25:18 UTC — PREDATES WHOIS; likely from a prior registration of the same name (dropped-domain re-registration) Earliest abuse rec: 2026-03-03 15:25:07 UTC — PREDATES current WHOIS registration; retained from a previous registration cycle of the same domain name Last verified: 2026-05-30 13:20:39 UTC Neutralised: 2026-03-06 02:01:18 UTC Current status: taken down (registrar suspended or DNS dead) Note: one or more events above predate the WHOIS creation date. This typically means the same domain name was previously registered, detected, dropped, and then re-registered by a new party. PhishDestroy preserves the full historical record for operator-attribution research even when the underlying infrastructure changes hands. ## EXTERNAL CORROBORATION (third-party evidence) ---------------------------------------------------------------- URLScan.io: https://urlscan.io/result/019cb3a8-1cc3-715b-8888-6d644ad49bc5/ Wayback Machine: https://web.archive.org/web/*/customer-support.netlify.app crt.sh CT logs: https://crt.sh/?q=%25.customer-support.netlify.app Google transparency: https://transparencyreport.google.com/safe-browsing/search?url=customer-support.netlify.app AlienVault OTX: https://otx.alienvault.com/indicator/domain/customer-support.netlify.app URLhaus: https://urlhaus.abuse.ch/host/customer-support.netlify.app/ ## ANALYST NARRATIVE ---------------------------------------------------------------- [Generated: 2026-03-18 23:52:36 UTC — narrative may predate facts above. Treat fields in TIMELINE / DETECTION EVIDENCE / INFRASTRUCTURE as authoritative if they differ from the prose below.] PhishDestroy identifies customer-support.netlify.app as a high-risk phishing domain that has been taken offline after being flagged by Google Safe Browsing for social engineering tactics. Although currently inactive, this domain posed a significant threat by attempting to deceive users into revealing sensitive information under the guise of customer support services. Users encountering such domains risk identity theft, financial loss, and compromised accounts. This phishing setup typically involved mimicking legitimate customer support channels to lure victims into submitting personal data, passwords, or payment details. Despite the domain displaying a "Site not found" message now, its creation in early 2026 and registration through Netlify indicated a short-lived but potentially impactful attack vector. VirusTotal analysis showed multiple security vendors flagged this domain, while it also appeared on a security blocklist, reinforcing its dangerous reputation. If a user visited customer-support.netlify.app, it is crucial to remain vigilant. Users should immediately change any passwords or credentials that might have been exposed and monitor their accounts for suspicious activity. Running updated security software and enabling multi-factor authentication can provide additional layers of protection. Reporting any suspicious interactions to official support channels and security teams further helps mitigate risks from similar phishing threats moving forward. ## EVIDENCE HASHES ---------------------------------------------------------------- TLS cert SHA-256: bc3a8134c21a842e64ea34d488826dd2ba50f59a3bcbaed1e6b71a4242de1478 ## SCORING METHODOLOGY ---------------------------------------------------------------- Composite score is NOT derived from VirusTotal alone. PhishDestroy aggregates: - VirusTotal positive ratio - Public blocklist consensus (MetaMask, ScamSniffer, OpenPhish, PhishTank, URLhaus, CryptoFirewall, SEAL, Polkadot, Enkrypt, Phishunt, DiscordPhishing, PhishingDB) - Cloaking detection (HTTP 666 or rendering delta between bot and real visitor) - DNS-filter consensus (Quad9, CleanBrowsing, NextDNS, AdGuard, Cloudflare, etc.) - AlienVault OTX pulses + Cloudflare Radar + Google Safe Browsing - URLScan / URLQuery verdicts - Brand-impersonation heuristics (DOM analysis of forms, logos, wording) - Known phishing-kit fingerprinting (favicon hash, JS obfuscation signatures) - Wallet-drainer family classification (Angel, MS, Rainbow, Pink, Inferno, ...) - Free-TLS vs paid-cert ratio (throwaway infrastructure signal) - Registrar/hosting abuse history (this registrar's track record) - Human researcher sign-off (volunteer takedown team) A domain present in our database is ALREADY flagged. A low VT count by itself does NOT mean the domain is safe — new scam domains routinely show 0/95 VT for their first 7–30 days while actively draining wallets. Always cross-reference the composite score and the individual indicators above, not just VT. ## CORRECTIONS / APPEALS ---------------------------------------------------------------- Full HTML report: https://phishdestroy.io/domain/customer-support.netlify.app/ JSON API: https://api.destroy.tools/v1/check?domain=customer-support.netlify.app Appeal a flag: https://phishdestroy.io/appeals/ (responded to within 48 hours, FP rate <0.01%) Submit a report: https://t.me/PhishDestroy_bot About PhishDestroy: volunteer-driven open-source threat-intelligence platform. Tracked: 156,069 domains (37,010 alive under monitoring, 118,599 confirmed takedowns/dead). Site: https://phishdestroy.io